Note: This Hub is intended for training personnel in making excellent coffee drinks in a non-profit cafe.
I learned about back safety just from picking up napkins off the floor at work. I used to have lower back pain just from bending down everyday. I corrected this problem from "building a bridge."
Learn restaurant safety and be safe!
Leadership, the intangible, yet multi-describable quality should be about people. A leader needs to put themselves out there, volunteering their time to make the biggest impact that they can.
Prioritize customer service! There are reasons for bad service, and the reasons can be addressed. It is up to management to do this, and if you are in management, please keep reading.
People of all ages require different kinds of service. Restaurant operators should learn best practices, what to do, and what not to do.
"Winning" is not actually that important. Living well and doing things right is. I was lucky to have three teachers in life that taught me what success really means.