Elizabeth C profile image

Elizabeth C

Joined 9 years ago from Kailua-Kona




I am a very passionate, intelligent professional, that is dedicated to making the world a better place before I leave it. I change the environments I work in by bringing a smile to every interaction, and remaining positive and enthusiastic even when things are rough.


My exceptional intelligence, long term experience, and extensive training have made me an expert in many areas.


This is a copy of the summary portion of my resume:

Experience Summary:

7+ years management (20+ employees), 12 years customer service/sales, 4 years financial industry plus over 4 years financial/accounting experience in small office and non-profit environments, 3.5 years human resources, 4 years website development and marketing, over 2 years volunteer management, over 2 years development in a non-profit (including special events, cold calling, mailings, corporate sponsors, individual donor recruitment etc), 5 years technical support/training in a small office environment (up to 30 users), 6 years marketing. (some are concurrent)


Key Skills:

· A team oriented, recognition/appreciation, coaching, and respect based management style.

· Expert level computer skills in over 40 software programs and platforms, and basic technical support/ training/ networking skills.


· Ability to balance long term business vision and company protection with current staff and program needs.


· Ability to interact successfully and respectfully with a diverse range of people and abilities.


· Ability to analyze financial data for explanations and problem solving, and work with accountant and/or financial committee.


· Repeatedly proven ability to manage staff and processes through organizational changes and rapid growth..


· Exceptionally high quality customer service skills, from over 12 years experience and in-depth corporate customer service training.


· Proven ability to maintain personal and team production levels well above average in an environments with constant interruptions.


Career highlights:

· Received the annual award to the top 4 employees out of 3,000 employees at a large national employer.

· Wrote and won the 3rd place winner for the Hogan/Bank of Hawaii non-profit business plan competition, and wrote and received $35,000+ in grants over a 3 month period.


· Have been rapidly promoted to manager or supervisor positions in 3 recent positions.


· Saved (non-profit company name withheld) over $100,000 in workers compensation premiums with active management.


· Developed a successful volunteer program. Filled and managed all available volunteer positions from a variety of sources, including vocational rehab (for single parents, people on public assistance, and convicted felons), students looking for public service credits, employees on light duty for work injuries, company event attendees, and other general volunteers, by making partnerships with local businesses, government offices, colleges and government contractors and doing online advertising.


· Increased submissions to a foreclosure program by 400% at (company name withheld) through business to business cold calls, fax marketing, in person presentations, and internet marketing.


· Increased productivity in one department at (company name withheld) by 60%, and substantially increased quality in another department.



Toastmasters public speaking training, one year of one-on-one non-profit marketing/fundraising/volunteer recruitment training, accounting/finance, real estate, exceptional customer service, supervision/management, non-profit law, employment law, employee safety program, workers compensation, database programming (SQL and access), Spanish language, training for Court Appointed Special Advocates, Domestic Violence education, marketing, board management, non-profit mission statement, non-profit ambassador, and communicating mission passion, plus much more.

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