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How to Fix the LG Rumor Touch YouTube Streaming Problem

Updated on April 23, 2011

The Problem

Those of us with Virgin Mobile's LG Rumor Touch often have problems streaming YouTube videos.

After searching the forums and trying several things, I may have a solution for everyone to try. It worked for me in my initial test.

Try it yourself---Report back any findings or additional solutions.

UPDATE: It is clear that a large part of this problem is due to Virgin Mobile network issues. However, I have many reports that my solution often improves the situation.

Leave comments of your experiences or any other insightful tips!

Click thumbnail to view full-size

What is Looks Like

More often than not, we get an error message like the one above and our media player looks like the image to the right-staying at 0%.

When loading properly, the video percentage tends to move along quickly.

Although, when testing, always wait for an error message, as sometimes, it takes a minute or two to load.

When the video is going to fail, it usually stays at zero (and eventually gives an error message).

I have had a few incidents of the video loading to 99%. Instead of reaching 100% and showing the video, it only played the audio.

Possible Solution

One solution suggested by a forum post was to turn off the location setting, reboot the phone through the side button, and try to play the videos again.

You can do this by following SETTINGS--->LOCATION---->CONTINUE--->OFF.

That process worked for me, and I was able to stream 20+ videos!

After rebooting and trying the videos again (where they loaded successfully), I turned LOCATION back on to see what would happen.

I rebooted and the videos surprisingly still played.

We will see how long it lasts, and when they stop working again (if they do), I will retry these steps. Please do the same and leave comments on how well it worked.

UPDATE: The videos stopped working after about 12 hours of me turning LOCATION back on. I followed the original steps to turn location off and reboot the phone, and the videos worked. I think we might have a winner here folks!


Other Tips & Observations

Another forum post suggested that using the HQ setting instead of NORMAL on the YouTube mobile website would produce better streaming.

I experimented with this as well and had significantly improved streaming results.

I had thought the HQ setting might slow the phone/video down even more, but it seems to be the opposite.

Another observation I had was that Opera Mini and the phone's native web browser gave me the same experience when streaming YouTube videos. 

Please report on your experience.

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