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Thank Those Who Perform Kindnesses
A professional etiquette consultant once told me that if someone spends more than fifteen minutes doing something for you, that person deserves a written thank-you. How true! Even if the person's efforts took...
0 commentsThink About What Your Customer Wants
Unfortunately, I've had to endure further dealings with "Reese Stores." One thing I noticed: Reese's employees were quick to tell me what was good for Reese--rather than what was good for me. Example, "Well,...
0 commentsPatients Rarely Are Virtuous
In classic movies, the dying hero or heroine exhibits enviable dignity and nobility, and even presents a fetching appearance. You probably know that in actuality, this is not so. Not even close. When people...
0 commentsMake Things Easier For Yourself, Others
I got married this month (one reason you didn't see many blogs from me). All my life, I couldn't understand the reasons for this strange custom. My mother had often tried to persuade me to marry by presenting...
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