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Don't Hold Your Breath!
If a person hasn't changed in twenty or more years, he or she isn't likely to now. (The exception, of course, is you!) Don't waste time torturing your parents or other family members about why you're angry,...
0 comments"But I've Upset You"
Not long ago, I called various companies in a city known for high-stress lifestyles. In two cases, I got yelled at. Now. You're probably wondering what I said to elicit this response. You tell me! My first...
0 commentsMaking Bad Situations Better
Most people would not have enjoyed this: Yesterday, as I drove down a major, high-speed-limit highway, a tire flew clean off my car. I had to wait more than two hours for significant help--largely because my...
0 commentsFire Your Friends? Maybe There's a Better Way.
(Free Range Stock) A while ago, the women's magazines were urging us to "fire" our "toxic" friends. I say, "Whoa! Not so fast. Aren't most friendships worth saving?" Having been the fired--and...
0 commentsIt's All In How You Say It
"Why did you..?" "I'm not sure I understand why you..." Two similar ideas; two very different sentences. Before speaking, take a moment to ask yourself, How will this sound? The first sentence puts the...
0 commentsBe Nice to People You Meet in Hospitals
I wandered around the labyrinthine building frustrated, scared, barely keeping a brave face. The man in scrubs noticed me, walked me to my destination, making pleasant conversation and an introduction. Be nice...
2 commentsCharlie, My Oil Man
That's because as long as Charlie's with the company, I will be, too. Why? Home heating oil is not exactly inexpensive. And I am not exactly flush with frogskins at any given time. But Charlie's earned the...
0 commentsC.K.'s Be-a-Better-Person Tip, two
Number-one worst fact about life: People die. When they do, they're missed. What can you do to comfort friends and family of the recently deceased? Lots of things--but, at the very least: write. Condolence...
0 commentsThank Those Who Perform Kindnesses
A professional etiquette consultant once told me that if someone spends more than fifteen minutes doing something for you, that person deserves a written thank-you. How true! Even if the person's efforts took...
0 commentsAccentuating the Positive
My first thought: I don't want to begin this project feeling depressed and resentful. My second: I'd like to feel good about this project. Same idea? You bet. Which one do you think I'll use with my...
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