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77A Guide to Good In Store Customer Service Retail Restaurant Groceries
by Lincoln Armstrong
Don't make customers wait. Don't send them on quests and don't be a seminar clerk. Good customer service is easy. All it takes is a little common sense. published 17 months ago
64Highrise Online Contact Management for the Web
by Lincoln Armstrong
Anyone who works in a business based on conversations with customers or clients knows that keeping track of who said what where and when can be a major problem no matter how many PDAs, computers or mobile phones are thrown at the problem. published 17 months ago
62Apple iPhone: It's Been Done Before
by Lincoln Armstrong
The battle cry of the naysayer is as recognizable now as it ever was, and Apple, to their credit, has had to deal with more than their fair share of skepticism. It is no different now with the iPhone. published 2 years ago
55The Apple of Phones
by Lincoln Armstrong
Instead of a phone attached to a computer, we have a computer installed inside a phone. published 2 years ago
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