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57How to get a better Deal when renting a car
by Linda_Lou
Ok so you decided to go on vacation and need a car rental, now what? The first thing to do is go online and check out the top rental car companies. National, Avis, Hertz, etc. When checking on pricing for car... published 5 months ago
51Getting help beyond the CSR
by Linda_Lou
The first person you reach when calling into a call center is usually the customer service represenative. If you cannot get your issue resolved the first thing you want to do is remain calm, do not get angry,... published 5 months ago
60How to deal with a CSR
by Linda_Lou
All of us have had to talk with a customer service rep at one time or another and I am sure most of you have encountered frustration, the runaround or plain dissatisfaction of getting nowhere! Let's take a... published 5 months ago
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