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Two Tips to Successfully Handle Irate Callers: Remain Calm and Listen83

Tips for Handling Angry Callers as a Virtual Call Center Agent

As a work-from-home call center agent, you will inevitably take calls from irate customers. Follow these tips to help you handle angry callers successfully.

4 comments    careers customer service
Customers can hear a frown on your face just as well as they can hear a smile.89

Top Ten Telephone Etiquette Don'ts for Work from Home Call Center Agents

Top ten don'ts you should follow to ensure you provide superior customer service while adhering to the rules of telephone etiquette as a work-from-home call center agent.

6 comments    careers work from home etiquette
Don't go to jail.  Avoid jobs that are covers for illegal money laundering or trafficking stolen merchandise.86

Beware of Work-from-Home Job Posting Scams on Craigslist

Craigslist can be a great resource to find a work-from-home job opportunity, but beware of scams.

8 comments    money careers job
Susan Gunelius profile image75

Work from Home as a Tupperware Consultant and Boost Your Income

While the internet is filled with business opportunities that amount to nothing but a lost investment and wasted time, it's nice to know there are still some work from home businesses that offer legitimate...

2 comments    careers income work from home
Don't be swayed by positions that claim you'll make excessive amounts of money.58

Three Rules to Identify Too Good to be True Work-from-Home Jobs

There are many legitimate job opportunities that allow individuals to work from home, but with every one legitimate opportunity there are probably at least 10 scams. It's important for anyone looking for a job...

0 comments    careers scam job search
The pay offered for a mystery shop assignment may not be enough based on the amount of time it requires.58

Top Three Negatives of Mystery Shopping

As a follow up to Top Three Perks of Mystery Shopping, I thought it would be appropriate to provide the top three negatives of mystery shopping. While flexibility and discounts are great positive aspects of...

2 comments    careers telecommute
Everyone is doing it.  Are you?  Blogging that is.56

The Best Book to Start Blogging and Boost Your Work from Home Income

Blogging has become almost as common as email these days. It seems like most people either have a blog or MySpace account or other online presence. I don't think there is a television show, rock star or sports...

0 comments    careers income blog
A unique perk of working from home is regaining personal time by eliminating a commute and the traffic that goes with it.79

Benefits and Perks of Working from Home

Working from home provides a variety of benefits and perks for individuals who prefer a nontraditional working environment.

3 comments    careers benefits call center
If you love to shop, mystery shopping could be your dream job.59

Top Three Perks of Mystery Shopping

It's fairly easy to get started as a mystery shopper. There are a number of companies that use independent contractors throughout the country to perform mystery shops for a wide variety of clients. All of the...

2 comments    careers telecommute
Step 1: Recognize spam email; Step 2: Delete spam email; Step 3: Avoid future spam email66

Tips to Recognize and Avoid Spam Emails Offering Unsolicited Work from Home Job Opportunities

As if it weren't enough that scammers prey on people who want to work from home by posting bogus job opportunities on job boards across the internet, now there is a growing trend in soliciting unsuspecting...

0 comments    careers job email
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