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The Dabbawalla's Secret of Success in Marketing
by cgull8m
Dabbawallas, the lunch carrier in Mumbai, India delivers lunches to his customers with precision, makes errors only one in 6 million times. A dabbawala (one who carries the box), sometimes spelled dabbawalla... published 16 months ago
"May I help you?" - a sure way to drive away Customers
by cgull8m
The "May I help you?" question will drive away customers, says Seth Godin. If you are in marketing or in Customer service, don’t use, “May I help you?” says Seth Godin, the marketing Guru. ... published 16 months ago
Zappos Pays $1,000 for New Employees to Quit
by cgull8m
Zappos Homepage. Photo Blueacorn.com. A company trains its employees rigorously and before the training is complete, it offers the new employees a cash payment of $1,000 if they are willing to quit including... published 3 months ago
Japanese Store Lets Customers Trade HD DVD Players for Blu-ray
by cgull8m
Photo courtesy Digitalworldtokyo.com.After Toshiba announced it will stop producing HD-DVD players, a Japanese Electronics retailer felt ashamed that they sold its customers HD-DVD players. So they are... published 6 months ago
GOOG-411 available in Canada and speaks Canadian
by cgull8m
Now GOOG-411, a free 411 service for mobile phones is available in Canada. It is custom made for Canada and offers all the features available in the U.S. GOOG-411 for Canada was available on a... published 2 months ago





