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60Business Greeting & Meeting Around The World
" You can't shake hands with a clenched fist." - Indira Gandhi The most significant gesture in business and in life is a handshake. In many cultures it is the unspoken message that accompanies our...
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38The Polite Way To Use A Cell Phone
Last week I accompanied a friend to a doctor's office. The waiting room was packed. People were sitting on the floor, leaning against the wall and slumped over furniture. A few of the lucky ones had chairs....
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59Greeting Card Etiquette
When it comes to holiday greeting cards, to send or not to send is often the question. Once you have decided in the affirmative, you then have to determine who to include on your list, what kind of card to...
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41Telephone Etiquette
Don't turn off your customers by mishandling the telephones in your business. Don't put callers through voice mail hell and make your system easy to use.
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