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53Having Good Manners Means Saying "I'm Sorry" Gracefully
We all make mistakes, but often it is hard to admit them and more difficult yet to say those key words, "I'm sorry." When you have offended someone in business, a sincere apology is essential if you wish to...
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44The Polite Way To Use A Cell Phone
Last week I accompanied a friend to a doctor's office. The waiting room was packed. People were sitting on the floor, leaning against the wall and slumped over furniture. A few of the lucky ones had chairs....
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61Business Greeting & Meeting Around The World
" You can't shake hands with a clenched fist." - Indira Gandhi The most significant gesture in business and in life is a handshake. In many cultures it is the unspoken message that accompanies our...
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52First Impressions In The Office
Learn how to prepare for and profit from any networking opportunity, whether it is a planned event or a chance encounter. Being comfortable talking with others on a professional or personal level helps you...
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53Online Etiquette
According to a recent survey, 74 percent of business communication takes place by e-mail, voice mail, telephone, cell phone and fax. When you can't be there "in person," use these cutting edge courtesies to...
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55Learn How To Network
Learn how to prepare for and profit from any networking opportunity, whether it is a planned event or a chance encounter. Being comfortable talking with others on a professional or personal level helps you...
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68Business Dining Etiquette
You can make or break an opportunity by the way you conduct yourself during business meals. While table manners are basically about using good judgment and being sensitive to others, some people have brought such variety to the way they eat that many of us now wonder what is acceptable and what is not.
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53Dining Etiquette
Have you ever wished that you had paid closer attention to your mother when she told you how to eat your soup and butter your bread? Well, Lydia Ramsey is not your mother, but she has compiled a list of 85...
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75Corporate Gift Giving & Receiving
Giving gifts in business is a way of developing and maintaining relationships. It may be done between the company and its customers, between the company and its employees or among employees within the...
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59Greeting Card Etiquette
When it comes to holiday greeting cards, to send or not to send is often the question. Once you have decided in the affirmative, you then have to determine who to include on your list, what kind of card to...
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