7 Essential Tools For eBay Sellers

Are you a seller on eBay, or do you desire to be one? Or do you want to improve your feedback? Since I have been selling on eBay, I have achieved a 100% feedback rating from customers who have bought an item from me. It is not by accident or luck that my rating is 100%. Following the rules of the site, giving special attention to the need of the customer and having the essential tools in place have been my driving force.

eBay can be a profitable business if you will use the right tools to reach your customers. To get started on eBay you will need 7 essential tools as a seller. Not all sellers are equal. However, to gain a 100% feedback rating and the respect you desire, you have to go the extra mile in satisfying your customer.

Think of yourself as a buyer and what type of customer service you desire. You get the picture? You want your package shipped timely, in a nice and neat envelope or box that is safe and secure. So let's get started with the first of the 7 essential tools for eBay sellers.

Packaging is really important when shipping your eBay item to a your customer.
Packaging is really important when shipping your eBay item to a your customer. | Source

Internet Access

  • 1. A Computer, Laptop, Tablet or Smartphone will get you started. I think a laptop is more efficient because you can access data more readily than a smartphone or tablet.
  • You will need internet access. Some of the screens on eBay are more amenable to your laptop or desktop computer. If you already have the internet available to you, you are halfway there.

Sometimes you can have a subject model the product you are selling on eBay.
Sometimes you can have a subject model the product you are selling on eBay. | Source

Printer

  • 2. A printer. You will need a printer to print your shipping labels from home (your office). By having your own printer, you save lots of time. You won't have to stand in the post office line to purchase your label. You will also get a discount on shipping. Printed labels look professional.

Labels or Paper

  • 2a. Labels. Labels will save you headache and heartache. You will want the self adhesive labels so that you will not have to tape the labels directly on the box - whereby wasting tape.
  • The self adhesive labels are more durable than paper, so in case your packaging gets a little damp, your label is protected.

Scale

  • 3. A Scale. You will need a scale to accurately weigh your item so that you can provide your potential customer with the best shipping prices. The Royal ex315w shipping scale is what I use to weigh my items.
  • An alternative to purchasing a scale, is renting or borrowing one from someone you know.

Package your item neatly and in an appropriate size box.
Package your item neatly and in an appropriate size box. | Source

Boxes & Packaging

  • 4. Boxes. Boxes and more boxes and envelopes. Packaging is essential to operating your eBay business. Recycle if you can, but only if the packaging is clean, safe and secure.
  • You may be able to get some free boxes from a store, non-profit or your local general store. Check the Post Office for free boxes also.
  • Boxes come in numerous sizes, so plan ahead on the size(s) you will need before your item sells.

Packaging Tape

  • 5. Packaging Tape. You will need a good quality packaging tape to seal your boxes. Your package must be tightly sealed and secure so that nothing can come in or escape.
  • Get brand name tape because some of the less expensive tape doesn't last, nor is sturdy.
  • Scotch tape or other brand names work best for a neater look.

Measuring Tape

  • 6. Measuring Tape or Ruler. A measuring tape will take you further - because many items you measure will be longer than a standard ruler. You will need to measure clothing items and anything where measurement is important.
  • A 12' Leverlock Stanley will be sufficient, as opposed to a ruler.

Camera

7. A Camera. My favorite tool for eBay is the camera. The choices are many when it comes to taking photos. There is your iPad, iPhone, Smartphone, and so on. My canon 6.0 Mega Pixels has done the best job in capturing great shots of all angles of the products I have sold.

I have used my iPhone and Samsung Tablet. But the Canon Powershot A540 wins hands down.

A good camera shows the details of your product.
A good camera shows the details of your product. | Source
Do a close-up shot to show the designer's brand name.
Do a close-up shot to show the designer's brand name. | Source

Summary

In order to be a great seller, you have to provide great customer service. And customer service is all about presenting your package in such as way that the buyer feels like the item is new. A fresh smelling box that is clean with few marks - or marks on it - is impressive.

Think about how you want to be treated as a customer.

Here are some extra tips that will make you shine as a seller:

1. Package your item using gift tissue to add a little extra love and care.

2. Include a $1.00 gift bag (when appropriate).

3. If you are including more than one item, wrap each one separately in the box.

4. Weigh your item before you post the listing (not after).

This hub of the 7 Essential Tools For eBay Sellers is my opinion, I do not represent eBay. See eBay's policies and guidelines for the official rules. Thanks for reading, and please view the video if you didn't, there is some valuable information in it.

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Comments 8 comments

Treasuresofheaven profile image

Treasuresofheaven 2 years ago from Michigan Author

Hi Stacie L, yes, being organized is key to selling successfully on eBay. And keep your printer ink in tact, because otherwise, you will have to go to the post office and stand in the long line to purchase your postage.

When you print your labels from home, you save time and money. Thanks for your visiting and your comment.


Stacie L profile image

Stacie L 2 years ago

I agree with your list. I have been selling on and off on Ebay since 1999 and a seller must be organized with the right tools to have a successful sale.

Don't you hate it when the printer runs out of ink when printing the label? lol ;-)


Treasuresofheaven profile image

Treasuresofheaven 2 years ago from Michigan Author

Hi PegCole17, thanks so much for the read. You make all good points, and the dressmaker's cloth tape suggestion is good. I appreciate your time.


PegCole17 profile image

PegCole17 2 years ago from Dallas, Texas

Good information here, Treasures. I sold a lot of items on eBay when I closed my collectibles store and also maintained a 100 rating. It is essential to keep a high level of satisfaction from sales in order to compete. I know that I won't buy from a seller who has a low rating from multiple sources. One or two negatives won't hold me back but many will.

Also, your ideas on proper packaging are key, in addition to prompt mailing of the item. To measure clothing, I use a dressmaker's cloth tape, available at any fabric store for around a dollar.


Treasuresofheaven profile image

Treasuresofheaven 2 years ago from Michigan Author

Hi Nadine May, thanks for stopping by. I checked out Gumtree briefly. Have you ever thought about selling things there?


Nadine May profile image

Nadine May 2 years ago from Cape Town, Western Cape, South Africa

No I'm not an eBay seller.This must be very useful for people living in the USA. We do have a similar website like eBay in South Africa - Gumtree.


Treasuresofheaven profile image

Treasuresofheaven 2 years ago from Michigan Author

Hi AliciaC, I appreciate you taking time out to check out my hub. Glad you found the information useful. If you learn of someone looking to sell on eBay, pass it along. Take care.


AliciaC profile image

AliciaC 2 years ago from British Columbia, Canada

This is very useful, treasuresofheaven. I'm not an eBay seller at the moment, but if I become one in the future I'll need the information that you include in your hub.

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