Controlling Function of Management

Controlling in Management

The managerial function controlling always maximize the use of scarce resources to achieve the purposeful behavior of employees in an organisation. In planning stage, it is decided that how the resources would be utilized but whereas in the controlling stage it is observed that whether the resources are being utilized in the same way as planned or not. Thus, control completes the whole sequence of management process.

Effective leadership is putting first things first. Effective management is discipline, carrying it out.
Effective leadership is putting first things first. Effective management is discipline, carrying it out.

Controlling Definition

"Control refers to the task of ensuring that activities are producing the desired results. Control in this case is limited to monitoring the outcome of activities, reviewing feedback information about this outcome, and if necessary, taking corrective actions".

- Reeves and Woodward.

"Controlling is determining what is being accomplished - that is, evaluating performance and, if necessary, applying corrective measures so that performance takes place according to plans".

- Terry and Franklin.

Features of Controlling

  • One can control future happenings but not the happened. Hence in here all the past performance is measured for taking corrective actions for future periods.
  • Every manager in an organisation has to perform the control function. The control may be quality control, inventory control, production control, or even administrative control.
  • Control is a continuous process, it follow a definite pattern and time-table, month after month and year after year on a continuous basis.

Importance of Controlling

  • Control system acts as an adjustment in organisational operations. It mainly checks whether plans are being observed and suitable progress towards the objectives is being made or not, and if necessary any action to control the deviations.
  • Policies and other planning elements set by the managers become the basis and reason for control. Through control it is monitored whether the individuals adhere to those frameworks or not so that organisation and management can verify the quality of various policies.
  • Exercising some authority and forming superior-subordinate relationship throughout the organisation can be established through controlling.
  • With the presence of authority or control the individuals will work properly and exhibit better performance to reach the targets set for them.
  • Control system ensures the organisational efficiency and effectiveness. When Proper system exists the organisation effectively achieves its objectives.

Management by Exception

It is a system of identification and communication that signals to the manager when his attention is needed and he concentrates more on the important areas where deviation occurred. Components of management by exception are as follows:

Measurement: By measuring past and present performance the manager tries to find out the deviations.

Projection: Manager analyses those measurements that are meaningful to the organisational objectives.

Selection: It involves the criteria which the manager will use to follow progress towards organizational objectives.

Observation: It involves measurements of current performances.

Comparison: The manager makes comparisons of actual and planned performance and identifies the exceptions that require attention.

Decision Making: The manager prescribes the action that must be taken in order to bring performance back into control or to adjust expectations to reflect changing conditions.

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Comments 30 comments

swaroop 5 years ago

thank you i have completed my assignment with your resourceful articles.

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prasannastudies 5 years ago from USA

sir again very good article. all economics principles are great.

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Bilalnr 5 years ago from Islamabad, Pakistan

Nice Hub dilipchandra12!!!

jd 5 years ago

Thank you so much. Was able to prepare my topic.

shauna 5 years ago

thank u ur info ave done so much for mi

Lian 5 years ago


rs 5 years ago

Thanks, this is really helpful.

sk 4 years ago


Pravin Manohar Wadkar 4 years ago

That's the perfect understanding of Controling

danish shah 4 years ago


pril_28 4 years ago

thank u

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Crewman6 4 years ago

Wow, I took a look at your hubs- you have a broad and extensive knowledge of a huge variety of topics. I can remember taking some of these management courses in college (back in my misspent youth). I understand better after reading this than I learned in class. You're a good writer!

Nduma 4 years ago

Thanks, l understand more then the lectures in class, infact l have enjoyed studying mgt. today.

Confidence 4 years ago

Thanks for making studies so easy and wel understanding for me!

margaret 4 years ago

thank you so much for assisting me in my homework.

Lakyntiew 4 years ago

Thanks..your work helped me a lot wit my notes even before the teacher talks abt it.

Andre 4 years ago

Thanks! This is an awesome piece of learning material.

ishfaq hussain 4 years ago

purposefll learning object.

Jasmine 4 years ago

Thanks to everyone who has made this studies possible, easier and intresting for me. I don't face any challenges with my assingnments anymore!

Loveson kom 4 years ago

Loveson kom.. I should say thank u!! Learn more, there is no old n yong in educational..

dotun imisioluwa 4 years ago

am happy with this, but i still need morn explaination on control system in an organization

taufiq 4 years ago

Thanks a lot i don't need to go for more books ...............................

divijay 4 years ago

I shall be very thankful to u

fk 3 years ago


taku 3 years ago

thanx its now simple

njugush 3 years ago

this article was of great help to me and was easier to understand, thumbs up....

gayathri 2 years ago

Its useful for me...

Mba exams ...

salvarine marak 2 years ago


miramar serrion 19 months ago

thank you

aggrey edward 17 months ago

that is incredible, you have greatly improved my understanding on certain managerial principles and theories

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