EOS CCA Scam

Scam

EOS CCA is running a scam on unspecting people. The collection letter comes with a PO Box address in Norwell, MA. Proof it’s a scam – 95 year old Sally Smith got a collection letter from this agency. The collection was for some allege goods not identified obtained from eBay. This woman can hardly navigate her telephone and TV remote control. The poor woman gave up her cable box because she kept confusing the TV and cable remotes. Mrs. Smith is hearing impaired and has cataracts. She doesn’t own a computer.

The letter looked Xeroxed and her first name was spelled wrong. The letter was actually addressed to Ally Smith. Seems a legal debt would have the name correct. One internet search on this company, and pages and pages of complaints pop up. The scam artist wants this woman to give them $215.58. They were careful not to round-off the amount.

Looking at other junk mail Mrs. Smith received revealed the same incorrect name. She’s gotten a health magazine and advertisements which she ignored. Not being able to see well, Smith did not notice the error in the name. So the poor lady ended up on some mailing list that these scammers brought.

Map of Massachusetts towns with Norwell highlighted
Map of Massachusetts towns with Norwell highlighted

EOS CCA has Companies

 The EOS CCA companies are working throughout the United States, with more than seven companies in over four time zones.  Its headquarters are in Norwell Massachusets. [Their spelling on website]

  •  AffordaCare
  • CA Service Bureau
  • EOS ACA
  •  EOS RRI
  • Rochester
  • True North AR
  •  U.S. Asset Management

Do you have a tale to tell about this company?

 

More by this Author


Comments 36 comments

Harlan Colt profile image

Harlan Colt 5 years ago from the Rocky Mountains

Hey DC,

I don't have a story but I appreciate the heads up. I will be watching more carefully now.

Thanks

- Harlan


dashingclaire profile image

dashingclaire 5 years ago from United States Author

Thank Harlan Colt It's sad in America people will try anything to get your money! Just have to keep a eye on your finances.


Fay Paxton 5 years ago

Thanks for letting me know about this. I'll keep my eyes peeled.

up/useful


dashingclaire profile image

dashingclaire 5 years ago from United States Author

Yes Fay Paxton you can't relax for a minute. Thank for the comment


CreatePerfection profile image

CreatePerfection 5 years ago from Beautiful Colorado

dashingclaire, so much greed in America, amazing the sickness among us. Thank you for this article. We all have to look out for each other.

Blessings...


dashingclaire profile image

dashingclaire 5 years ago from United States Author

For a Christian country, one would think American would do better CreatePerfection. Thanks for the comment


Bri 5 years ago

Thanks for the heads up! I actually got a letter from EOS RRI. They asked me to verify all my info. I had NO idea who they were. They said they were located in Dallas TX. I know I don't owe anyone money, so I knew this was not right when I saw this was associated with a collections company. The scary thing is, how in the world did they get all my personal info.? I have gone to severe lengths to keep it private after my identity was stolen back in 97. I fear for those who would send these letters back in verifying that everything was accurate and sign it. This could drain bank accounts etc!


Rafa 5 years ago

I also got a EOS RRI letter, asking to verify my info. This is lame.


dashingclaire profile image

dashingclaire 5 years ago from United States Author

Bri and Rafa there are just so many companies selling your name/information for $$$$. There are just as many companies/people willing to take what is yours without a second thought! Thanks for sharing.


ranger 822nd 5 years ago

had a phone call from these guys today - scam scam scam


dashingclaire profile image

dashingclaire 5 years ago from United States Author

ranger 822nd thanks for sharing These guys can be so aggressive and no matter what you try to correct they just don't stop.


angelwatch 5 years ago

I received a letter saying that I owed on an account that had been closed for 2 years. I contacted the FTC and logged a complaint against this company business practices. Everyone needs to contact FTC and other agencies and close these people down.


dashingclaire profile image

dashingclaire 5 years ago from United States Author

angelwatch that's very good advice. Thanks for making the comment.


Samantha 4 years ago

I was just hacked by them this morning. Some how they got money out of my account and I have never seen anything from them. I had to close my bank account.


dashingclaire profile image

dashingclaire 4 years ago from United States Author

Wow Samantha I am so sorry for you. You may need legal help. Thanks for sharing. The more people know the better; perhaps there is someone that has information to help. Good luck


Rob 4 years ago

I actually have never received a phone call from them or any letters. Then when my taxes were done and filed and when the return came back EOS CCA took $4000.00 of my return and said they were getting ready to garnish my wages for a student loan that I never took out. When they sent me the promissory note, the address and phone number are wrong. The best part is there is NO SIGNATURE on the promissory note. So when I received the copy they sent and called them, they now have to request a copy for themselves that will take another 7 days to get and then they are not able to send any forms via email or fax saying they are trying to protect me....Protect me from what them taking more of my money..a little crazy. I have already called the IRS, The Treasury Dept, and my attorney for 5 years this loan was outstanding and no attempt to contact me was ever made. They have my parents mailing address in NY,and have no idea that I lived in Florida. What a joke!!!


dashingclaire profile image

dashingclaire 4 years ago from United States Author

Rob there are so many stories out there. Thanks for sharing yours.


SALLY SITWELL 4 years ago

YOU GUYS ARE STUPID... EOS IS A COLLECTION AGENCY WORLDWIDE - PAY YOUR BILLS AND THEY WONT SEND YOU ANYTHING - AND EOS DOESN'T TAKE YOUR TAXES - THE DEPT OF EDUCATION DOES... PAY YOUR BILLS DELINQUENTS


dashingclaire profile image

dashingclaire 4 years ago from United States Author

I was going to delete this comment, but decided to make some points for others who may decide to comment:

First of all SALLY SITWELL your reply doesn’t sit well with me. You can use capital letters in your comment, just don't use all capitals. It's considered rude. It's like yelling at someone. If your intention was to yell that was just rude.

Second everyone has life experience and don’t necessarily see or experience things the same way. Therefore they are entitled their comments. Name calling just makes you seem uneducated. There’s no credibility. You and everyone else should be able to express yourself with some decorum.

Third my neighbor is in her 90’s and doesn’t owe any student loans, therefore your assumptions that “everyone should pay their bills” is not valid in her case and for many of the other people commenting. Generalizations are not usually a good thing.


dashingclaire profile image

dashingclaire 4 years ago from United States Author

Let me refresh everyone's memory and for those who failed to read the article and still wanted to comment. The 90 year old woman got a bill for a eBay purchase - not a student loan. She did not co-sign for anything. eBay secures funds before sending out any merchandise usually through PayPal. That's what the article concerns.

People are free to share their experience as noted above. Thanks and I appreciate the comments.


Artisa 4 years ago

I have them listed on my credit report, I have been trying to get in touch with someone but every time I call, I never got an answer. I'm trying to get this removed from my credit report but every time I dispute it it always comes back valid.


Agent1 4 years ago

Yeah got a call from them today. Well missed a call actually. I called them back and as soon as I started talking to the person they attempted to obtain my personal information. I stopped her short and ask her to tell me who they were. She replied EOS CCA. I asked what is that and she didn't offer an answer and attempted to press on getting my info. I ignored her and asked her what is the address of the company and she again (no surprise) did not offer an answer and still tried to press on. As I started up saying "I will not verify any information through the phone..." she cut me of wished me well and hung up the phone. I do not believe a company would have any problems identifying who they are, do you? Especially if they are trying to collect info from me. Good hunting all and have fun with these people. Don't give them anything and ask them to verify who they are. I got a call from one company (Unique Credit Solutions) after I had (stupidly) filled out a website looking for a moving company (tried to get a quote). Anywho I asked Unique company to verify their address for me. They gave me their site info (which looked very pretty) and gave me their address. I pretneded to beinterest and told them I would call back after looking at their website. I googled their address and guess what? It was a barber shop! This was too fun to be true. The guy also claimed to be BBB acredited so I checked them out to (NOPE!) I called the "company" back and asked for the same consultant. So I asked him to verify the address and he provided the same as the one online. When confronted with the barbershop question he said "Well I am here right now." (Sure Buddy) I asked him about the BBB and he was like yea of course. (Sure Buddy) Told him his company was not, infact numorous complaints have been filed against the "company". He said it was an old picture online and he company since moved. I asked how long had they been there. he replied 6 years...Picture was taken in 2009 do the math. Thanks google earth. got my name off their list and no more calls. Once again have fun with these guys. They read from a sheet and anticipate confusion and prey on other people's trust. Google is a fun tool.


dashingclaire profile image

dashingclaire 4 years ago from United States Author

Agent1 thanks for sharing your experience. People have to be so careful, even when we seek out products and services. Red flags are addresses and phone numbers that can't be verified as you noted. One should be able to get answers to your questions before giving out personal information.


dashingclaire profile image

dashingclaire 4 years ago from United States Author

Artisa keep disputing the item. Document the difficulty you have reaching the company with address and phone number in your statement. A legit company will be reachable, challenge the credit company. Why should companies have more power than the consumer? Good luck and thanks.


RAW DAWG 4 years ago

Just a heads up...i work for a collection company and I can assure you that this company is a legitimate collection company...they are very well know worldwide. It used to be known as Collection Company of America but they merged with a European financial company by the name of EOS. By the way, it is against federal law to disclose that they are a collection company to a 3rd party so unless information is verified or confirmed then they have every legal right to not disclose the nature of the call.


RAW DAWG 4 years ago

FIGURES!


dashingclaire profile image

dashingclaire 4 years ago from United States Author

Raw Dawg thanks for the input. If the company is legit, they should do a spell of their website. Poor spelling looks unprofessional including her name. I understand about the third party disclosure although there are companies who don't care to whom they speak. The old lady in the article did not owe the bill per the letter from her lawyer she let me read.

So in your opinion with the information available what do you think is happening?


dashingclaire profile image

dashingclaire 4 years ago from United States Author

What figures? Confusing comment


Anonymous 4 years ago

EOS-CCA was previously the Collection Company of America (CCA) and was bought by EOS a foreign company. Though it is not a scam they are a third party collection agency and they are crooked as hell! This ass-backwards company allows their employees to violate FDCPA and other local debt collection laws, just to make more money...my best advise is to do your research on FDCPA and local collection laws, if you are contacted by this or any other collection company, be sure your rights are not being violated, and if they are be glad that your in America and you can sue them!


MW 4 years ago

Thank you Raw Dog, I work for them. We cannot disclose personal information to just anyone. How would you feel if we told a complete stranger you are in collections?


dashingclaire profile image

dashingclaire 4 years ago from United States Author

MW you addressed the question to Raw Dog who has neither commented nor replied to your question.

There are collections agencies that provide personal information to total strangers - http://hubpages.com/money/Sallie-Mae-Calling... And they keep calling and calling.....


Anon 3 years ago

Alright... So chances are good Ms. Smith received the letter either 1. because someone used her information fraudulently or 2. They had the wrong person. See the misspelling of the name as proof.

Additionally- as previous comments have stated- debt collectors must have confirmation that they have the correct party on the line. Frankly, if you wanted to know exactly what EOS CCA is- you could have listened to the 30+ seconds of recording advising you of the company's name, the call is being recorded, and the mini miranda which states "This call is an attempt to collect on a debt". You don't have to be Sherlock Holmes to figure out that what we are calling about is probably a debt. Quit asking what the company does. You just heard it. Employees cannot disclose any of that information due to FDCPA- have a problem with it? Contact your congressman. Trust me, as a former debt collector, if we could skip the verification portion of the phone call and get down to business- we would. It is a pain in the ass for anyone who works in this industry.

No, EOS CCA is not BBB accredited but anyone with an ability to go to their website will see that the company promptly resolves every complaint filed. Would a "scam" choose to resolve consumer complaints or would they opt to just ignore contact from the BBB. If this company is such an utter scam- why do some of the nation's largest companies have contracts with them? Waste Management, Verizon, ATT, eBay, Century Link, Sirius XM, and other major companies are all clients of EOS CCA. Even the Dept of Education and the IRS use contracts with this company to collect on back taxes and student loans. Do not even get me started with the list of hospitals that are contracted with EOS.

It is a shame folks like yourself, DashingClaire, are out here promoting this company as a scam to unsuspecting folks. These people will probably ignore the phone calls and letters from this company while accounts are in a pre-collect stage while resolution is still possible, resulting in a negative remark on their credit and a higher bill down the road. Shame on you. I hope you are satisfied with your illegitimate crusade.


Anon2 3 years ago

I first want to start with your rude behavior Miss DashingClaire. I understand you feel that your little one-man crusade is threatened by the truth, not to mention logic, however as you stated before, “People are free to share their experience as noted above,” so the fact that you deem it necessary to “delete this comment,” is something I believe you would call… “just rude.” Please refrain from your hypocrisy: “You and everyone else should be able to express yourself with some decorum.”

And as I posted before:

Alright... So chances are good Ms. Smith received the letter either 1. because someone used her information fraudulently or 2. They had the wrong person. See the misspelling of the name as proof.

Additionally- as previous comments have stated- debt collectors must have confirmation that they have the correct party on the line. Frankly, if you wanted to know exactly what EOS CCA is- you could have listened to the 30+ seconds of recording advising you of the company's name, the call is being recorded, and the mini miranda which states "This call is an attempt to collect on a debt". You don't have to be Sherlock Holmes to figure out that what we are calling about is probably a debt. Quit asking what the company does. You just heard it. Employees cannot disclose any of that information due to FDCPA- have a problem with it? Contact your congressman. Trust me, as a former debt collector, if we could skip the verification portion of the phone call and get down to business- we would. It is a pain in the ass for anyone who works in this industry.

No, EOS CCA is not BBB accredited but anyone with an ability to go to their website will see that the company promptly resolves every complaint filed. Would a "scam" choose to resolve consumer complaints or would they opt to just ignore contact from the BBB. If this company is such an utter scam- why do some of the nation's largest companies have contracts with them? Waste Management, Verizon, ATT, eBay, Century Link, Sirius XM, and other major companies are all clients of EOS CCA. Even the Dept of Education and the IRS use contracts with this company to collect on back taxes and student loans – this, by the way, is the Government. Do not even get me started with the list of hospitals that are contracted with EOS.

It is a shame folks like yourself, DashingClaire, are out here promoting this company as a scam to unsuspecting folks. These people will probably ignore the phone calls and letters from this company while accounts are in a pre-collect stage while resolution is still possible, resulting in a negative remark on their credit and a higher bill down the road. Shame on you. I hope you are satisfied with your illegitimate crusade.


dashingclaire profile image

dashingclaire 3 years ago from United States Author

Dear Anon, unlike you I have a life other than this blog. With a bit of patience and maturity your comments, all of the them were published. With that said, I take your comments with a grain of salt, and little thought


Thomas 3 years ago

I haven't had AT&T in almost two years and all of a sudden they want me to send them 74.19.how can i tell if this is legit?


dashingclaire profile image

dashingclaire 3 years ago from United States Author

You need to research verification of debt. Fair Debt Collection Practices Act, 15 USC 1692g Sec. 809 (b) states that your claim is disputed and validation is requested. Read up on it Good luck

    Sign in or sign up and post using a HubPages Network account.

    0 of 8192 characters used
    Post Comment

    No HTML is allowed in comments, but URLs will be hyperlinked. Comments are not for promoting your articles or other sites.


    Click to Rate This Article
    working