Funny Customers- Part IV


Hello fellow Hubbers! As promised, here are some more funnies! I hope you can enjoy some more stories from my workplace!

1. A lady came in with her daughter. The daughter had worked for a couple of places last year and had her W-2 forms with her. She wanted to see how much she was going to be getting back as a refund. After I did everything for her, I noticed that she was only getting $300 back from the government. I tried to see if there was anything else that I could do to make her get more money back from the government but that was not possible. I asked her if she had any dependents but she said no. Our fees were pretty high because of the number of forms she filled out. She would eventually owe either us or the government those fees. The mother this girl got irate and told me that she had a free coupon from another place that would do her daughter's taxes for free. I told them to wait for a minute while I talked to my manager.

The owner was not there so we could not do anything about the fees. The owner's wife sat down with them and tried to see what she could do to help them. She did the same things I did. Then she explained to these people that if the mother wanted to claim the daughter, maybe they would get more money back. The mother just told the owner's wife that she would just go to the other place with that free coupon (which she waved in front of our faces) and get her taxes done. She then yelled at her daughter to get her things so that they could leave.

2. There was this man and his grandfather who came to do their taxes with me. The man was in his late 40s. The grandfather was obviously older, but honestly, they could go for brothers. The grandfather didn't look that much older than the man. The man was so nice and I felt badly that he wasn't getting more than $750 back from the government even though he had worked last year and had children he was raising. On top of that, our fees were high and I was not able to give him a discount as my office manager was not there at the time.

So I tried to work my magic to see if there was anything I could do to at least get him $1000 back to help him out a bit. I put in one extra number into the program, and it worked! He got back almost double of the original amount. He was so appreciative of what I did. He said that he would be referring his friends and family to me and ONLY me. His grandfather said that I was so sweet to do that, and on top of that, I was very beautiful. I was blushing by the time they left.

3. On another day this week, I was supposed to work for 4 hours. Up until the first two and a half hours, we still did not have anyone come in to get their taxes filed. We had some checks though, and those people came to get them. Around 12:30PM, we had an influx of customers. Why didn't they come before? We have no idea. Anyway, I had 3 people come to me, 2 people come to another lady and another 2 people went to the owner's wife.

For some reason, all of these people who came to me were not getting much money back from the IRS. So I decided that the best thing for them was to E-file, as it would be cheaper for them. They were pretty happy about the fact that I helped them to save some money.

The last customer I had did not know that we have a promotion of giving $50 cash in hand when the taxes are filed with us. As I was wrapping up with him, I handed him a $50 bill. He looked at me and asked what that was for. I told him it was an incentive and a thank you for filing his taxes with us. He was surprised. He said “For real?” I told him that I would take the money and run. He started laughing and was so happy that the money was for him that he said he would be referring all of his friends to us. I said that I would be happy to take care of them. He was smiling and laughing as he left. I was so happy that I could make him happy. It was a great end to my day.

I am sure I will have more interesting adventures working for the tax office. Stay tuned for more funnies! As always, comments, thoughts and ideas are greatly welcomed!

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Comments 4 comments

Sunnie Day 4 years ago

These are great stories and you need a medal to deal with all this fustration during tax season. I have seen people get so mad at the tax preparer. I think most try their best to get your money back but only so much they can do..Our tax person was so happy when we got money back. Of course that was when we had four kids to claim..Those big returns are in the past..lol..You could tell she enjoyed her job. Thank you for a great hub!

Sunnie


rlaha profile image

rlaha 4 years ago from Spartanburg, SC Author

Hi Sunnie Day!

Thank you! Yes, I tell the customer that I want them to get as much back from the government as possible. Sometimes though, they have to pay the government because they are self employed and have no dependents. They get angry and frustrated. I understand their frustrations, but they have to realize that unless they have dependents, they won't get money back and will have to pay. Thanks for stopping by! :)


Sunnie Day 4 years ago

I guess I could try to claim my dog and six chickens but I dont think that would fly however they are very dependent on me...lol


rlaha profile image

rlaha 4 years ago from Spartanburg, SC Author

Haha I wish we could claim our animals! Unfortunately and sadly, we cannot. :)

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