Great and funny customer service quotes

Customer service is very important for each company!
Customer service is very important for each company! | Source

The life of people working in customer service is not easy. They work hard and try to help everyone who calls them – no matter whether it is a real or a pretty ridiculous problem. In the following article, I have tried to collect some of the most funny customer service quotes ever born in history.

Please keep in mind, that ALL dialogues are real (from Hungary), none of them were just ‘made up’. May cause laughter!

C means Customer, while S represents Customer Service.

PROBLEMS WITH THE COMPUTER

Yes, having a computer can be nasty sometimes...

Customer servicing is a hard job
Customer servicing is a hard job | Source

1.

  • S: What kind of OS do you have?
  • C: I have no idea.
  • S: What do you see when you turn the computer on?
  • C: Nothing, it just starts.
  • S: Can you please restart the computer to see?

deep silence

  • S: What did you see when the computer started up?
  • C: Nothing yet, I still see the ‘Windows is shutting down…’ screen…

2.

  • C: I am unable to print.
  • S: Then Click on the ‘Start’ button and…
  • C: Fine, now listen mate, don’t start speaking to me in this special computer lingo, I’m not Bill Gates, damn!

3.

  • C: I am unable to connect to the internet!
  • S: Are you sure you have entered the correct password?
  • C: Yes, I saw my colleague while he entered it!
  • S: Erm… what was the password he entered?
  • C: Five stars!

Just a call - but can worth much more!
Just a call - but can worth much more! | Source

4.

  • C: My keyboard is not working. Can you help me?
  • S: Hopefully I can. Are you sure it is plugged in into the computer?
  • C: No, I am not as I can’t see the back of the computer.
  • S: Well, then pick up the keyboard and go 10 feet away from the PC.
  • C: I am done, what now?
  • S: Now we can be sure that your keyboard is NOT plugged in. Go back to your desk. Are you sure there are no more keyboards around you on the desk?
  • C: Okay… ohh, there’s one! … Wow, and it is working!

5.

  • C: I wanted to write my first e-mail. But I have encountered a huge problem.
  • S: Yes, what is your problem?
  • C: I have found the letter ‘a’ on the keyboard, but I am unable to draw the little circle around it (@)…

PROBLEMS WITH THE TELEPHONE

Smartphone or not it is still hard to cope with!

Evaluation of the customer service
Evaluation of the customer service | Source

1.

  • C: I would like to see the balance on my phone, and I am supposed to enter some kind of cross or what, that I cannot find on my phone.
  • S: Yes, you have to push the hashmark sign that is on the bottom of your keyboard.
  • C: Okay… but which one is that? The little snowflake or the ladder?

2.

  • C: Good afternoon! I wanted to enter my PIN, but all I see are little stars!
  • S: That is totally normal. As the PIN is supposed to be a secret code, no one else should see or know it, only you.
  • C: But then how am I supposed to know what did I enter?

3.

  • S: What kind of mobile phone do you have?
  • C: Black…

4.

  • C: I guess my phone is totally broken! It is unable to crawl onto the network for hours…
  • S: Well, I guess you mean connect…

5.

  • S: Your new password that you should change once you have logged in is: lowercase ‘a’- like apple, uppercase ‘V’ - like van, ‘7’…
  • C: Hold on! ‘7’ is lower or upper case?

Customer service commercial

When even customer service gives up

  • C: My phone is not working properly for a while now. It won’t ring when somebody tries to call me, no matter what I do. It’s a Samsung.
  • S: It is probably because you have accidentally silenced you phone. Do you see a speaker icon crossed out somewhere on your screen?
  • C: Yes, I do, but this is not my problem. As I have said…
  • S: Believe me, this is your problem. Try pressing the power button a bit longer until you are able to turn the silence mode off…
  • C: Nah, I have already done that, believe me, I know how to use MY phone. You sound like you didn’t understand my problem… Shall I explain it again?
  • S: Ohh, no need, now I do understand your problem. Please press the power button longer than before.
  • C: You mean now? While we are talking?
  • S: Yes, please follow my instructions. Just push and hold the power button for while.
  • C: Fine… I have started pr…

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© Copyright 2012-2014, Zsofia Koszegi-Nagy (zsobig)

© 2012 Sophie

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Comments on this article 26 comments

dhimanreena profile image

dhimanreena 2 years ago

Indeed a hilarious article. Thumbs up :)


JYOTI KOTHARI profile image

JYOTI KOTHARI 2 years ago from Jaipur

This is really funny. However, all of us face this type of situations or encounter with such answers. You made me lough and thank you.

Rated up and funny!!


schur profile image

schur 2 years ago

Too funny!


zsobig profile image

zsobig 2 years ago from United Kingdom Author

JamaGenee - thank you for your comment! :)

This is a very funny story that you have just shared - isure must have been much better when CS representatives actually had some rights to make their own decisions if the customer seemed to completely get out of hand... now instead the customer is always right, no matter what.

Anyway, thank you for sharing and commenting! Wish you a happy day and a more peaceful work! :)


JamaGenee profile image

JamaGenee 2 years ago from Central Oklahoma

After being a cell phone customer service rep for two years (but thankfully before texting and SmartPhones came along), it was my opinion that some people were just too stupid to own any hand held electronic device. (-: One of my all-time favorite calls was a girl who said she wasn't getting any calls on her cell phone, which I determined was because she hadn't turned it off for several weeks and it simply needed a reboot. She said (and I quote) "but if I turn it off, I might miss an important call!". Hello. You're not getting ANY calls now, important or otherwise, right?

This was also at a time when we were allowed, with one click, to end a customer's service right then and there. Don't think CS reps can do that now, but what a feeling of power to be able to do so when a customer declared that "no way am I EVER going to pay this bill!". Okay, sir. Click. tee hee

Voted up and shared!


zsobig profile image

zsobig 2 years ago from United Kingdom Author

Thanks a lot dahoglund, I apprectiate your share and your comment very much! :)

For a while, I have also worked as a remote desktop customer supporter, and some funny conversations happened there as well . The best is when even the customer has no idea what their problem is, but they are already looking for a solution - and misunderstandings can led to funny conversations :).


dahoglund profile image

dahoglund 2 years ago from Wisconsin Rapids

We went through a period at work where"public service was everyone's job." This was a problem for me because I was the only writer in the group and didn't know the details of the other workers jobs. Therefore I got calls from people who wanted to know when to expect a shipment or from truck drivers wanting directions, etc. I shard you hub with my followers and voted up and funny.


Madhavigk profile image

Madhavigk 3 years ago from Bangalore

LOL! Superb collection!


amandajoyshapiro profile image

amandajoyshapiro 3 years ago

You opened and closed the article with two very funny jokes! I also like the one about smart telephone's 2nd joke about seeing the password you enter.


bn9900 profile image

bn9900 3 years ago from Alger WA

I am a Customer service agent for a cell phone company, and all these stories are so true, and we get these daily. Thank you for the laughs.


cat on a soapbox profile image

cat on a soapbox 4 years ago from Los Angeles

Very funny! I'm technically challenged, but these examples really give me hope- lol.

Thanks for an enjoyable read. :)


MarleneB profile image

MarleneB 4 years ago from Northern California, USA

Hilarious! I never thought about customer service from this angle. These are all so funny.


mjkearn profile image

mjkearn 4 years ago

Hi Z

Great hub and even bigger laugh. Very funny.

Voted up and the rest,

MJ.


Rosyel Sawali profile image

Rosyel Sawali 4 years ago from Manila, Philippines

LOL! I'm laughing out loud from reading this! I can empathize with the CS people. You should try technical support. It's a wacky job ^_^


Mama Kim 8 profile image

Mama Kim 8 4 years ago

Thank you for this!! Hilarious ^_^ Voted, pinned and shared!!


tillsontitan profile image

tillsontitan 4 years ago from New York

Great hub that truly shows the irony of where people's heads are! Sometimes the simplest things throw them for a loop. I totally relate having worked in technology for years.

Voted up and funny.


zsobig profile image

zsobig 4 years ago from United Kingdom Author

Thanks a lot guys, I'm very happy I was able to make you laugh with these quotes! :)


deepak2u profile image

deepak2u 4 years ago from Andhra Pradesh,INDIA

Excellent Articles ..i laughed a lot reading this jokes


KDuBarry03 4 years ago

LOL all true! This is my favorite: when I work, I ask a customer, "Hello; how are you?" their response: a ten minute description of their life story. Thanks fo ra great laugh :) Sharing this!


zsobig profile image

zsobig 4 years ago from United Kingdom Author

Lipnancy: usually the same thing goes through my mind when I hear a similar story like these :). I usually have a huge patience, but well... let's just say I can understand the person in the last quote :).

Anyway, thank you all for your comments and feedbacks, I appreciate it very much!


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