3 Top Models of Courageous Followership
For most of the 20th century, organizational behavior scientists focused on the leadership-managament side of the leader-follower relationship. In the late 20th century, led by Robert Kelley, Ira Chaleff, and Rodger Adair, just to name a few, scholars began to turn at least some of their attention to the follower-subordinate side of organizational development equation. Indeed they found that many followers were content to be followers; and yet were as committed to the short- and long-term success of their organizations as any of the top executives they worked for. This hub presents a few of the followership models proposed by these organizational researchers.
Robert Kelley's Followership Model
Carnegie Mellon Professor Robert Kelley was the first to genuinely take up the plight of the follower-subordinate. First, he did so in a 1988 Harvard Business Review article, "In Praise of Followers," and then more formally in his seminal work The Power of Followership, published in 1992. Through his research, Kelley observed two general dimensions of followership including (a) the degree to which they think for themselves and (b) their attitudinal disposition towards the work. From these two dimensions, Kelley described five types of followers including:
- Star followers
Kelley described sheep-type followers as passive. In essence this type of follower does not exercise any level of critical thinking nor is he or she self-motivated to complete the given work. On the contrary, the sheep-type follower looks to the leader to do all thinking for them and to motivate them.
Kelley described the yes-people follower type as those who are positive about their work, but who exercise no critical thinking for themselves. These type of workers can are strict conformists, looking for the leaders for the thinking, the vision, and the direction. Whatever the boss says, goes and these followers do it enthusiastically.
According to Kelley, the alienated-type followers think for themselvves, but have a negative disposition. Kelley suggested they were most likely exemplary followers at one time, but somehow, sometime, something turned them off; causing them to become hurt or angry, wanting to punish someone for it. Every time a leader has a new idea, the alienated follower comes up with umpteen reasons why the idea will not work. With the alienated follower, it is not about ability, but attitude.
Kelley described pragmatics as those who sit on the fence and see which way the wind blows. They wait until all the pieces are in place and then they jump in to do their part. In general, they see that new leaders come and go along with their new fangled visions and ideas. They think if they bide their time and do just enough to survive, then that will be enough.
The Star Followers
The star followers are those who exercise critical thinking, get actively involved, and have a positive disposition. They do not tend to accept the leader's decisions with taking time to think through all the ramifications of those decisions. If they agree with the soundness of the decision they back with all their most earnest effort. If they do not agree with the decision and believe it will be detrimental to the health of the company, the star follower will openly challenge the leader's decision with specific recommendations of constructive alternatives. The star follower has earned the right to be heard because he or she always gives their best effort with positive can-do attitude.
Ira Chaleff's Courageous Follower
A second model of followership was offered by Dr. Ira Chaleff of Executive Coaching & Consulting Associates. Chaleff's model was set forth in his publication, The Courageous Follower: Standing Up to and for Our Leaders. Like Kelley, Chaleff (1995) divided his model of followership between two broad concepts including (a) level of support of leadership and (b) level of willingness to challenge the authority of leadership initiatives. Chaleff then divided the two broad concepts into four quadrants of Courageous Followership including:
Chaleff described Resource as the type of employee who displays low support and low challenge. In general this type of follower-subordinate show up to work and does just enough to retain his position and no more. His only interest is in receiving a paycheck.
The individualist type follower demonstrates low support and high challenge. He is similar to Kelley's alienated follower. This type of subordinate will speak up when others are silent, but is often marginalized due to being habitually antagonistic.
The implementer is like Kelley's yes-men. He or she demonstrates high support but low challenge. Often the leader loves this follower more than others because they have a yes sir, can-do attitude. However, the implementor will not speak up when he sees that the direction is less than worthy of the leader's ideals or corporate vision.
Chaleff labeled the courageous follower as "partner." The partner-type follower displays both high support and high challenge. These types of followers take full responsibility for their own as well as the leader's behaviors and act accordingly. They give their whole heart to the corporate vision and the initiatives of the leader, but are open and honest enough to speak up when something doesn't mesh with the best interests of the organization.
Rodger Adair - 4-D Followership Model
Rodger Adair of the University of Phoenix and the Apollo Corporate University aslo offered a four quadrant model of followership, entitled The 4-D Followership Model. Adair built his model on three broad concepts: (a) turnover or likely hood to stay; (b) job satisfaction; and (c) productivity. His four quadrants are labeled:
The disciple-type follower displays high job satisfaction, high productivity, and low turnover rate. Their focus is on serving the needs of others. Adair described the disciple as the type of employee or subordinate who feels engaged. They tend to be highly productive and plan to stay with the organization for many years to come. They are teamed focused and are willing to give up opportunities to excel individually as they help others reach their own potential.
The doer-type follower is high in productivity, but low in job satisfaction and therefore high in turnover rate. Their main focus is towards serving their own needs. These employee-subordinates are highly self-motivated and are overjoyed to be members of the team. Moreover, Adair sees them as enterprising and highly productive, but no matter where they land these follower types are nearly always looking for a better position elsewhere.
The disengaged follower is low in all three categories. They are low in job satisfaction, low in productivity, but unlikely to leave the organization unless forced to do so. The main focus of the disengaged is passive reaction to stress. According to Adair, this type of subordinate tends to be (a) noninclusive and nonresponsive; (b) unteachable with no desire to improve; (c) dreads change; (d) engages in guarded communication; and (e) weak work ethic.
According to Adair, the disgruntled type employee is low in both job satisfaction and productivity and highly unlikely to remain with the firm. This type of follower subordinate is not a team player and has a highly corrosive personality. More over their negative disposition stifles their productivity and they have a difficult time following through with a given task or project.
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