Mid-Term Study Guide
Study Guide Mid-Term
Operations Management 300
We have covered a wide spectrum of topics in the first half of Operations Management 300.
In the Mid-Term Exam you are responsible for knowing the definitions of each chapter title and main points. I.e. What is the name of the chapter; what is the definition of the main topics in that chapter?
Every item on the test was covered in the class in a Power Point. Often the subject was further explored in a video or group discussion.
However, there are many questions where you will need to extrapolate an answer from your familiarity of the definitions and understanding of the applications of the topics.
Do review the following:
Triple Bottom Line
6 Phases of Product Design
Economies of Scale Points
Three types of processes (serial, parallel, and logistics) and where they are used
Blocking, buffering, starving, bottleneck
Term Cycle Time
Job Design Decision Points
Disadvantages and advantages of specialization of labor
Organization of production processes
Typical retail and office lay-outs
Service triangle and relationships within
How are services classified?
Waiting line problems
Queuing: Waiting line infinite and finite definitions and demonstrations
Important and essential factors in health care and hospitals
TQM (focus in TQM is?)
Break-even analysis math
NOTE: THERE IS NO CLASS THE DAY OF THE MID-TERM. TAKE THE MID-TERM ON A RELIABLE COMPUTER IN A QUIET 'TEST-ERGONOMIC' PLACE!
I WILL NOT BE IN THE CLASSROOM THE DAY OF THE TEST!!!
(I will be monitoring the test on-line.)
Text for Mid-Term
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