The importance of presentation communication skills

Trying to get your ideas across is very important, and developing your communication skills at work are important.  Just ask yourself, do you ever feel that you have something really important to say, but no matter what you do people just don’t quite get what you are saying?

six rules of effective communication

Communication Skills: Assertiveness

We don’t like to be walked all over, but communication skills assertiveness training is crucial to making sure that you are able to enjoy your working life.  The number of people who are reporting bullying at work is on the increase.  I personally have suffered at the hands of a boss who pushed me around, and had it not been for the encouragement of someone at a higher level then it might have ruined my career.  Whilst I could have been horrible and even now approach a representative who would sue the company for abuse – I was off with stress for three months – I am not that kind of person.  I am convinced that had I been more assertive at the time I would not have had the problems.  My personal difficulties were as a result of undiagnosed dyslexia, I was working in the finance industry, and I was accused of making silly mistakes and being slow, so the mental angst was as a result of disability, for which I was abused.  C’est la vie…but you don’t have to face this!

Presentation Communication Skills: What is communication?

Communication is about taking an idea that has formed in your head and placing it firmly into the heads of other people so that they have the same thought as you, a thought they can interact with possibly adopting as their own. When that happens, it may trigger an emotional response such as laughter, sadness, or recollection (for example), and inspire or encourage them in their own lives. Or move them to buy something from you!

This is the first key to effective communication, because that emotional response formed together with a clear and solid idea is what will make it stick in the minds of those to whom you are speaking. It needs to trigger some previous experience in their minds onto which you will hang your own ideas, and emotions. But how do you know that they are listening?

The one problem of public speaking is unlike talking to a friend or colleague you have very little feedback. They may be looking at you but their mind is elsewhere. You might think that you are doing a fine job, but in reality you have lost them.

The best public speakers will be asked to return over and over, and by word of mouth you will find work, or be invited other places. If you are a preacher or after dinner speaker that might be just what you want to hear.

Most importantly your preparation is key - get it right first time! That means preparation and considering all the various tricks and skills needed. As soon as you have those in place you will be well on your way to getting your message into people’s heads.

Here’s a list of things that you need to achieve.

1) Be persuasive.

2) So few people realise that communication skills and body language go hand in hand.

Make sure your body language is right. Did you know that sometimes 100% of your body language communicates your message, and that there are nearly 1 million combinations of face and body expressions and signals that communicate?

3) Be clear with your speaking. Mumbling your words or your message will just confuse people. That means that you also have to have a clear structure.

4) Understand what your listeners are thinking. Remember that I said it must link in with their own previous experiences to be memorable? Well if you take note of where the listener is coming from and their own thoughts then you will have a much better chance of being understood. Imagine a university professor talking at that high-brow level to a bunch of kindergarten children… not a chance at being understood!

5) Avoid feeling inferior – grasp that nettle!


Could You Be A Professional Communication Skills Educator?

The communication skills business is growing, and many companies are looking to bring in experts to do training with their staff.  From call centres to business advisors, industry relies on getting the ideas across of the company clearly and concisely.  Could you be part of the growing specialist team, often earning large sums of money advising others on how to communicate?  Communication is an easy skill to learn, and it could be a valuable source of income in the future.

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