Joan King profile image 78

Is customer service worse today than it has ever been?


It seems that customer service is really not customer service anymore. The quality of customer has been on a steady decline. For the most part people who serve you today have no idea what a smile is, they are rude for the most part and know very little about what they are selling. It used to be that poor customer service was the exception rather than the rule but today it seems to be the reverse.

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