The fact that eight others in the same situation as your wife are receiving benefits is an indication that she may be eligible and that the agency's determination in her case was in error. I would have to know more about the facts of her case to express an opinion on her eligibility. In Michigan appeals don't cost anything, and the unemployment agency pays for representation for her at a hearing before an administrative law judge. The Michigan UIA is swamped and errors in determinations are not unusual. The fact that the employer is not opposing her eligibility is helpful, but only the unemployment agency can rule on eligibility for benefits. She should continue to certify until her case is resolved and her appeal should be timely.