If you're the boss and you had a shouting match with your employee wherein you saw that she no longer has any respect for you as her boss. Later on she tenders her resignation then she wants to revoke it (and apologizes also, by the way) but you already accepted her resignation, would you revoke your acceptance too and accept her back????
hell no. if she honestly had no respect for me, then walked out and quit on bad terms like that, then I sure as hell wouldn't take her back. no matter what her sob story would be, as i would tell her that i don't care. don't get me wrong, Im not trying to sound like a jerk here. however, if you do hire her back, then your basically sending a message to other employees that it's essentially okay to disrespect you and mock you openly because they know they can get away with it. at least that's my take anyway.
I never had anyone who worked for me shout at me other than to avoid danger. When people are treated with respect they seldom yell. Further if a person feels they are being heard they seldom feel the need to shout. Just for the sake of example look at the tea party people. Many say the same thing. Washington is not listening to them.
There is such a thing as true contrite regret. If it appears that true contrition is there, I *may* consider letting her stay, but with some very stringent conditions for a specified period--perhaps 6 months or more. If she really wants to come back, then she has to prove it by paying the price of showing respect and being a valuable team player and employee.
If, however, she shows signs of faking her regret, I wouldn't even look her direction. She sealed her fate. Jobs are tough enough to find, so let her go find another. She blew it.
Second, look at the facts: 1. She engaged in a shouting match with her boss, and 2. she put in her resignation. Forget about what kind of person she is, think about the business. If she can get away with that, so can your other employees. It's time that she finds new employment.
On the other side of things, is this what you want your business image to be? As a boss, one should never get in a shouting match with an employee. At the least, that boss will start to be seen as one who is over-temperamental, at the most, that boss could potentially get into legal trouble because of it. It's always best to walk away, and then confront the issue when both sides are more relaxed.
If you do feel bad about firing the employee, there are options. I had to fire an employee of mine who was truly a great man. Unfortunately, I didn't have a choice in matters. But, because he was such a good employee (besides this one unforgivable incident) I took the time to write him an outstanding reference letter, as well as helped him get another job elsewhere.
So yes, the employee should have been dumped asap. And, if she was hot, at least get a picture of her walking through the door.
@Urban Chaos, first - respect in the office is a big part of our code of ethics. second - that's why I didn't accept her revocation as it will undermine my position as the boss.
On the business image - this is only my third time (in 3 years) that I lost my temper (I seldom lose it by the way) and this is the first time she shouted at me (but once is enough). Suffice it to say that her attitude started it and I just finished it. I don't regret going through the match with her and legally, I have witnesses who will testify about her insubordination. By the way, did I say that she started all of it in front of my other employees?
You're doing better than a lot of people out there. If this is only the third in three years, that's understandable.. Still, it's always best to try to avoid the situation. You asked the question in a general sort-of-way, so I answered in like. Sometimes it is hard to keep ones temper when you're the boss - I know, been there, done that, got the t-shirt.
And I've learned, it doesn't matter if it is in front of other employees or not - word always has a way of getting around. It starts off small, "My boss yelled at me", but by the time it gets spread out it ends up, "My boss called me a @%$%# and told me that they're going to fire everyone!" You've played the telephone game.. Obviously, it's uncommon for that to happen, but it can - and does. Best to avoid these situations all together.
It sounds like you handled yourself pretty well though. In doing what you did, you've gained respect in your employees eyes.
But you put in the way if I was the boss. LOL Some women are like that too ya know? I was a certified mgr for a time, and I never fired anyone, I told them they just earned the right to leave, and when they did, there would be no returns.
LOL, I forgot I did start the thread with that question. I never fired a subordinate also and thank God I didn't start with her. But when she told me she will resign, I just told her to go ahead. I didn't try to stop her, the damage has been done and can no longer be repaired.
Then I think you have your answer, emie. If you can sense and have clues that she's not sincere, then there NO WAY she will ever be a valuable employee to you or your company. It's a sham on her part, so she can continue the office drama, undermine you, (get even) which you and your company don't need.
But then diplomacy doesn't really work in all situations right? And on the termination side - the only way I'll be terminated is when I close down the company . But then again, I do believe in Karma and I'm prepared for it. Heck, it will be worth it.
It depends on whether it was her fault entirely, or a situation which was partially of my causing...employers are not perfect. I once worked for a woman who, at times, was truly horrible to her employees, through no fault of their own - she deserved to be shouted at, quite honestly (though I'd like to think I would never act like her in the first place!)
While you do not give the parameters of the argument, for which there may have been good reason for disagreement, the simple fact of the matter is the employee’s transgression of flagrant and public insubordination is enough for termination.
This is a bridge that has been burned and cannot be re-crossed, if you were to allow it, your back would become the bridge and not for one, but for all.
There will always be disagreements, but in this type of environment one may put forth and argument, certainly not in the manner described, but the final decision lies with the hierarchy, period.
I would have a long talk with her before making a decision. During that talk I would aim to discuss the reasons behind her shouting in order to suggest she enroll in anger management. I would then go one step further and require anger management classes if she truly wished to retain her employment with me. If she truly wished to remain employed with me, I would give her a written warning (begin that paper trail!!) and put her on probation.
If I felt she was insincere, forget it. I don't have the time to pussyfoot around to keep her off the bread line. It's her problem, not mine.
Look at her track record. How is she as an employee?
Is she on time? Always loyal but disagreeing with you on a point she can't get over? It could be a matter of setting her straight, understanding her viewpoint, but holding your ground and telling her you're the boss.
While I'm not proud of it, I've been in a shouting match with my boss before. It wasn't out of disrespect. I've dealt with the meanest, heady and most forgetful bosses ever and put up with them. But this particular one was a doozy. He was conveniently forgetful.
It was over a ridiculous piece of miscommunication that I and several other members of my team double and triple checked that that's what the boss wanted. He still forget and slammed us double hard, blaming us for a mistake he made. This was long after months of past attempts where I personally consulted with my boss to find out the best way we could clear up our communication mishaps.
This was the last straw. I finally had to put my foot down. He was the one who started the shouting match, too.
But I never, ever went over his head. I said my piece, but he was the boss. If that meant I had to be fired or moved, then it was his prerogative to do so. I've heard of predecessors cursing him out and calling him names. I could never do that.
If, however, your employee is experiencing "creative differences" and feels you aren't doing your job right without a valid reason, she needs to basically sit back down, shut up and color or go find work elsewhere.
There's only one boss, and that is you. If you feel that she's worth a second chance, then give her a second chance, but this time she has to work extra hard to stay on your good side. She breaks that second trust. She's out. She shapes up, or she's out.
However, if her track record has been terrible up to this point...let her go. Flighty people like that become a headache. One day work. Next day not work. I've had to do that with one of my employees. No point in keeping her. Waste of time and money.
I've learned as an employer to correct things up front. I've seen good people go bad because they were never given correction, they get a bad report and then they're out because they've never been told what they did wrong. That would be the fault of the boss.
However, you correct and she can't handle correction, then toss her. She better know who's in charge and obey.
Wages have not been keeping up with the cost of living for a long time now in the US and the primary reason is the weakening of the unions, the problem really began during the presidency of Ronnie the union buster...