Don't Feed the Trolls! How to Deal with Them Effectively

© by Jennifer McLeod writing as jenjen0703, all rights reserved.

Source

What is a Troll

The definition of a troll, according to Wikipedia, is someone who "posts inflammatory, extraneous, or off-topic messages in an online community, such as an online discussion forum, chat room, or blog, with the primary intent of provoking readers into an emotional response or of otherwise disrupting normal on-topic discussion."

The act of trolling refers to the intentional actions and harassment created by the troll, which are directed towards others in an attempt to bring other people down.

However nice and cute a troll may appear to be, do not trust the troll. They are self-serving and do not care if their online words tear other people's lives apart.

Source

Identifying a Troll

Trolling is an annoying action developed by people who feel the need to argue, bully, and stalk others online. Trolling is a serious problem and causes people to debate and argue over the simplest topics imaginable.

The most serious form of trolling I have witnessed is a Web site that was designed by a man who has a personal interest in my friend's criminal case. It is believed the charges are a result of corruption in the system and the fact his children are worth quite a bit of money to a foster family who would keep them together. We have enough evidence to establish some of the illegal actions taken by the state and county, and even more that shows the malicious power that the government truly has over us as Americans.

This troll's Web site has several pages dedicated to individuals who have dared to defend my friend. I am one of the lucky people who has had the privilege of having my name slandered on his site, complete with some of my life history. Much of the information on the troll's site is twisted, alleged, and fabricated.

I believe the troll has several people posting under different screen names, but we believe some of them are all him because the IP addresses come back the same from some of the comments that are posted. A final answer to this theory is in the works, as we speak.

Have you ever dealt with an internet troll?

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The Other Writer...

As I mentioned before, another hubber has been harassed by the featured troll. Sweetsusieg gives a humorous rendition of the masked serial-troll with Internet Trolls, how to feed them properly.

Communicating with a Troll

Talking to a troll is nearly impossible, not to mention aggravating. If you ever have the misfortune of dealing with a troll, you will severely hurt your desk from banging your head onto it in frustration. Trolls cannot be impartial, and they have no respect for others. Other noticeable traits of a troll include:

  • Dishonesty - they cannot tell the truth, as it is. They twist and manipulate facts so the story fits their version of the truth.
  • Disrespectful - they are rude and obnoxious. Their main goal is to do whatever they have to do get what they want.
  • Bullying - if you do not agree with a troll's opinion, he or she will become extremely rude and verbally abusive and attack everything you say online.
  • Stalking - the worst types of trolls may become cyber-stalkers and may stalk you on social networks and interfere with your friends and followers at these sites.
  • Narcissistic - trolls expect everything to be all about them. If you take the spotlight off a troll, they become annoyingly obtrusive and throw tantrums.
  • Multiple screen names - trolls sometimes use different screen names to post comments. They do this as a weak attempt to appear to have support in their fight so they do not feel lonely.

My Personal Experience

My experience with the troll who stalks me has been stressful, to say the least. He had a page in his Web site dedicated to me and even includes my maiden name. He knows where my last job was, my criminal record, and has went as far as to post my psychiatric history. He twists facts and allows his "supporters" to verbally abuse people on his site.

He has also stolen personal images from my friends' Facebook profiles and has posted them on his site without permission, as well as pictures of their news feeds.

This troll has stalked me (and others who have been targeted on his site) on YouTube, MLive, and WWMT. He also stalked some of my followers at HubPages and tried to discredit me as an author and advocate. One of the victims of his site is also an author here at HubPages and is known as Sweetsusieg. Susie also has a page dedicated to her at this troll's site.

As you can see from the above picture, this troll stalks our Facebook news feeds. I have my privacy settings completely enforced, so luckily, not much of my Facebook is on his site. The troll is stalking various people to the point that he appears to be operating a full-time business, with the sole purpose of trolling the people involved in this criminal case. Trolling seems to be his favorite hobby.

Here is an example of the types of abusive comments that can be made by trolls and their supporters. This example is mild compared to some of the other comments they have made.

Source

Getting Rid of the Riff-Raff

It is pointless to carry on conversations with a troll, but sometimes, it is unavoidable. Trolls can provoke a great deal of anger in others, and they know this, so do not let them win their game by getting angry at them. Fighting back on their level will only give them a feeling of satisfaction and superiority.

Remember these following tips if you have to deal with a troll:

  • If you can avoid the troll, do so. Block them on your social networks and instruct your friends to do the same (if your troll is as ruthless as mine).
  • You can prove them wrong in one comment, but they will find another way to come back with more comments and will never stop.
  • No matter how honest and positive you are, trolls will be consumed with negativity and will do whatever they can do to drag others down around them, even if they have to abuse and lie.
  • Because of their obsession, trolls will dominate a great deal of your time arguing. Don't give them the time.

Good luck on your adventures with trolls. They can only be as bothersome as you allow them to be. My examples are somewhat broader because of his ties in the case. He is a malignant troll, one that is not operable.

This is my what I picture when I think of "troll"...

More by this Author


Comments 43 comments

Sweetsusieg profile image

Sweetsusieg 4 years ago from Michigan

So I clicked on the picture to read the comments... Apparently someone cannot read either because I've never spelled my name 'suesan'... and if I did it would be because my mother named me that way. sheesh... what nit-pickers..

Maybe they need to tend to their mushrooms.. Isn't that where trolls live same as mushrooms? In dark places filled with S**t?

Love the Hub!!


JenJen0703 profile image

JenJen0703 4 years ago from Cereal City U.S.A. Author

Gracias, mi amiga! Your encouragement is appreciated, as always. How many days do you think it will be before this ends up on "The Site"? lol...


Sweetsusieg profile image

Sweetsusieg 4 years ago from Michigan

I give it until tomorrow - Remember he can't come up with his own writing, he has to 'borrow' it from somewhere else.. He's pretty fast with his stubby little fingers though and can 'Googles' with the best of them!!


JenJen0703 profile image

JenJen0703 4 years ago from Cereal City U.S.A. Author

We shall see...this is a test, if it were an actual emergency...lol


justateacher profile image

justateacher 4 years ago from Somewhere Over The Rainbow - Near Oz...

The sad thing about trolls is that even when they know they are wrong, they will still try to prove they are right....your troll seems to be a very special one!


JenJen0703 profile image

JenJen0703 4 years ago from Cereal City U.S.A. Author

Yes, he is quite special...we keep telling him that, but he does not take a kind hint well. We have tried hard to get the site pulled and have reported it, but it basically boils down to having to hire a lawyer and sue in civil court...yeehah.


molometer profile image

molometer 4 years ago

I cannot believe it.

I was just thinking about writing a hub on trolls last night.

And here this is already done to a tee!

Excellent advice on how to deal with trolls.

I tend to just blankly ignore those comments as responding means 'they got you'?

They usually go away, if they don't get the desired response.

There are a few variants of trolls.

I had one just the other day here on hubpages. That is why I was going to write about it.

What about the troll that seems to be giving you positive feedback, but always there is a back hander at the end.

They can really throw a spanner in your mental works, because you sit there wondering.

'What did that person mean'

Are they really that ignorant of how something can come across on the page?

After 5 minutes it dawns on me that, it is indeed a troll trying to suck me in.

Trolls are freaky and I would been giving bookface a severe talking too, if they didn't sort it out and pronto!

Now where is my pitchfork? I am coming on the hunt for troll! lol


Deborah Brooks profile image

Deborah Brooks 4 years ago from Brownsville,TX

Me to that's how I picture the troll.I have encounter a few myself. and then after I block them I get hacked and have to change all passwords.. its been a nightmare.

thank you for posting this

Debbie


JenJen0703 profile image

JenJen0703 4 years ago from Cereal City U.S.A. Author

lol...write your hub on trolls! I encourage it, you can link our stories if you want to. This is been a troll of a phenomenon, let me tell you, but it has brought great humor at times, too...thanks for the support.


JenJen0703 profile image

JenJen0703 4 years ago from Cereal City U.S.A. Author

Oh yes, my friend had his Facebook hacked, and weirdly enough, our troll had print screens of the hack when it was happening on his site. Convenient timing? I doubt it. Thanks for stopping by!!


Evylyn Rose profile image

Evylyn Rose 4 years ago from Colorado, USA

Awesome hub! Thankfully none of the trolls I've put up with have been stalkers (and those who attempted to failed at it so badly no one listened XD). I generally will respond once to confirm if someone is a troll. There are people who sometimes merely misunderstand something that makes them upset or they come off ruder than they meant to be and their initial response closely resembles that of trolls. However, depending upon the response to my response, you can always tell 100% who is trolling even if they do not make those behaviors a past-time.

I hope your stalker troll gets a job and finds real stuff to do. :) Even if he doesn't look exactly like the last pic in the hub, I'm sure the personality is right on. Voted up!


JenJen0703 profile image

JenJen0703 4 years ago from Cereal City U.S.A. Author

lol...the picture I posted of that Web site is a good example of his high-quality work. He builds web sites for a living, supposedly. A self-taught Web designer.


diogenes profile image

diogenes 4 years ago from UK and Mexico

Who is this dickhead?

Bob


JenJen0703 profile image

JenJen0703 4 years ago from Cereal City U.S.A. Author

We are not entirely sure, but think we have it pinpointed. He hides well, but has some very bad business reviews...I'm sure will all come out before long...


Sooner28 4 years ago

This is really disturbing JenJen! Someone has a website with your name on it with your information, and also tries to stalk your facebook? Some people have no boundaries I say! I hope this person isn't dangerous.


JKenny profile image

JKenny 4 years ago from Birmingham, England

There really are some sad people out there. Don't they have anything better to do? I think your perception of a troll is accurate, probably can't go outside in case he melts, or is so fat, can't get out of his chair.


molometer profile image

molometer 4 years ago

Hi jen,

I may just write it, but this hub done the trick just fine. I feel cleansed lol!


Curiad profile image

Curiad 4 years ago from Lake Charles, LA.

It is unfortunate, but there are many of these people out there. Great write-up and good information.

Voted Up!


Lynn S. Murphy 4 years ago

Good information that I shall keep just in case. I wish you lots of success in dealing with that nasty troll. People (and I use the term loosely) like that totally baffle me.


JenJen0703 profile image

JenJen0703 4 years ago from Cereal City U.S.A. Author

I don't think he is dangerous, just really annoying. Thanks for stopping by!


JenJen0703 profile image

JenJen0703 4 years ago from Cereal City U.S.A. Author

Lol...I thought the video was appropriate considering what we are dealing with. For some reason, that seems like what a troll would be doing all day long.


JenJen0703 profile image

JenJen0703 4 years ago from Cereal City U.S.A. Author

Molometer, I am glad I could be of service. This situation is so disturbing, I have to keep my sense of humor.


JenJen0703 profile image

JenJen0703 4 years ago from Cereal City U.S.A. Author

Thanks for the vote, Curiad. Your support is appreciated greatly...


JenJen0703 profile image

JenJen0703 4 years ago from Cereal City U.S.A. Author

This man definitely has me baffled, too. Sometimes the things he says are so funny that I ignore it so I can laugh about it.


Evylyn Rose profile image

Evylyn Rose 4 years ago from Colorado, USA

I definitely agree. If someone is really a professional and good at what they do, how do they find the time to put so much effort and work into bringing down others let alone stalking them? When they look back on their lives, they won't have much to be proud of.


JenJen0703 profile image

JenJen0703 4 years ago from Cereal City U.S.A. Author

I think that is the problem because if the information I received is correct, he also has not filed taxes in several years and has changed his business name on a few occasions. He claims to have a master's in social work...yeah


amymarie_5 profile image

amymarie_5 4 years ago from Chicago IL

The experience you had with that troll is unbelievable! Some people truly have nothing better to do with their lives! I've been attacked on forums and message boards so I stay off them now. Its not worth it, they are mostly filled with trolls. Thanks for sharing your experience and for the advice.


JenJen0703 profile image

JenJen0703 4 years ago from Cereal City U.S.A. Author

You're welcome amymarie_5. Yes, we deal with our troll on a near daily basis. I do not like to feed him, but sometimes we have to talk to him. (Long story). Thanks for the support!!


fpherj48 profile image

fpherj48 4 years ago from Beautiful Upstate New York

JenJen0703.....Trolls are the worst of the worst scum the world has to offer. It's sad and as you say, annoying. Fortunately though, they have no brains or morals nor courage....so they're fairly sure to cause their own destruction and demise.

I heard a terrible report just yesterday from a good friend of mine. Apparently her sister was dealing with a "troll," for quite a while. Her husband is a high-ranking official with a government agency. So, it was very simple for him to get tons of information on this troll.

I'm not able to say much more at this point, on a public site, except that .....it will be months before this troll is able to use a keyboard again......

Take care JenJen......Great Hub!!


JenJen0703 profile image

JenJen0703 4 years ago from Cereal City U.S.A. Author

Actually, fpherj48, I would like to talk to you more in private to discuss how they got him off the computer. We are having no luck with the police. They say he is not breaking the law. Upon reviewing his site today, we discovered he got a hold of a 911 tape regarding my friend having her husband arrested for domestic violence. This troll has the 911 tape posted on his site. I don't know what to do at this point. Thanks for the support!


fpherj48 profile image

fpherj48 4 years ago from Beautiful Upstate New York

This is sounding more and more complex and crazy as we go along here! While I don't think 911 calls are a private matter, I can't imagine that any citizen can "request" a copy of one. Therefore, somehow, someone gave it to this troll....which I really don't know if this is legal or allowed....but these are questions for either a Police Chief or an attorney.

I am not familiar with the case you speak of and don't know details, but the topic here is the Troll, so we'll stay with that.

Freedom of speech is one issue.....harassment and/or libel and defamation of character are another. It seems so outrageous to a normal, law-abidng, respectable individual that a sociopathic Troll can wreak such havoc and harassment against another with no repercussions whatsoever.

I am so sorry you and Susie and friends are going through this......If I am correct you actually KNOW this troll....as in WHO he is? where he lives, the name of his business, etc.....if I may ask, what is his "connection" and/or interest in this case? He seems to have such a serious obsession with bringing harm to this man.

I don't know how I can help, but I am here for you, should you need to talk, honey.


JenJen0703 profile image

JenJen0703 4 years ago from Cereal City U.S.A. Author

The police were contacted again, but they do not want to help. We need to hire an attorney. We do not know this troll, but we do know his identity now. It took awhile to figure it out, but we did. We also do not know exactly how he is connected, but if he got the 911 recording, then he must be tied into the police or prosecution somehow. Thank you so much for the support. My suggestion? Pray hard for the case.


Sweetsusieg profile image

Sweetsusieg 4 years ago from Michigan

We were told (unofficially and I am certain - off the record) to make a police report in the county where we believe he resides, that we are not liked by the Prosecutors in our County so we will not get any assistance. The Sheriff feels helpless to help, she has stated (off the record) that she has to be able to work with these people to prosecute her cases. Apparently if you piss off a Prosecutor and you are a cop they can put your cases to the bottom of the pile....


JenJen0703 profile image

JenJen0703 4 years ago from Cereal City U.S.A. Author

That's what she said to me, too. That's why I have been saying we need an attorney. I am going to try to file a report here in Calhoun County, since I live here now. Maybe that might help, seeing as how they are a zero tolerance county for everything. I still think all we need is an address...


tillsontitan profile image

tillsontitan 4 years ago from New York

This isn't harassment? What more do the police need for harassment? How utterly ridiculous. This man should be put out of business permanently...banned from the Internet...spend some time in jail to think about what he's doing. How horrible for you and Sue et al. Knowing who he is and knowing his IP address should be enough! Good luck in squashing the troll!!!


JenJen0703 profile image

JenJen0703 4 years ago from Cereal City U.S.A. Author

Actually, there will be an update to the Troll story. The troll turned out to be someone very unique who helped take down an accused predator who was claiming his innocence. This article is good advice for trolls in general. Stay tuned for a hub called "What to Do when You are Wrong."


Therobotx5 4 years ago

I don't think trolling is bad it is only based on opinion. People have a right to there opinion. It is up to you to ignore it or be emotionally distressed by it. If people just ignore it would not be such a big issue. But there are people out there who do take it seriously and who shouldn't. The only way it is possible to get rid of trolling is to ignore it and not monitor each and everyone computer to find the troll. The issue is that people take trolling seriously. That is my opinion. Other can have their own.


JenJen0703 profile image

JenJen0703 4 years ago from Cereal City U.S.A. Author

Thanks for your response! In hindsight, I thought about taking down this story, but it's my top story...lol. As it turned out, the "troll" turned out to be someone completely different than I thought he was and became a huge asset. Long story short, make sure you're on the right side of the fence before you judge others. Valuable lessons learned in this story.


jeugenejohn profile image

jeugenejohn 4 years ago from Kerala

How people will go to any length to downgrade others. Character Assassination would be another word for it.


JenJen0703 profile image

JenJen0703 4 years ago from Cereal City U.S.A. Author

I agree jeugenejohn. There are some people on this planet who feel they are above others and can treat them as they wish, without consequences. Being harassed and stalked on the internet can be as nerve-wracking as in person. Have a great weekend!


JenJen0703 profile image

JenJen0703 4 years ago from Cereal City U.S.A. Author

I agree jeugenejohn. There are some people on this planet who feel they are above others and can treat them as they wish, without consequences. Being harassed and stalked on the internet can be as nerve-wracking as in person. Have a great weekend!


RonElFran profile image

RonElFran 3 years ago from Mechanicsburg, PA

I think most of us have been in the cross hairs of trolls at some point. I wonder if trolls always realize they are trolls, or is their online behavior just who they are? Anyway, I enjoyed reading this hub.


JenJen0703 profile image

JenJen0703 3 years ago from Cereal City U.S.A. Author

Well, an update to this story goes like this: I found out some truths in the case and turned on the suspect, resulting in his arrest for $750,000 on bond violations. After this, I became friends with the 'troll' for awhile, once I truly understood who he was and his background, which is part of the reason why he was doing what he was doing. I no longer talk to this person, but yes, he is a 'troll'. He is self-employed, building web sites from the comfort of his tiny little apartment, exposing the bad deeds of certain people online, which he gets the information, legally, through FOIA. Thanks for your comment!!

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