Poll Time 2016 P.O. Version


The Polls for those of us that want constructive change around here.

Please take the time to read and vote in these polls. Things may not change around here very quickly, but like the weather in Texas, just wait a bit and it WILL change!

Good Comments and Bad Comments

I have written a hub on Why do Hub Authors Delete Comments? Not too long afterwards, the HP staff instituted a tab under the account page - comments/Low Quality. This feature enables hub writers to mass delete all comments deemed by a robot, (I presume) that are low in quality.

There is also a sub tab labeled 'Spam' which regularly detects spam comments and this is where you can mass delete those.

Many hubbers get angry when their comments are deleted. This can cause friction between the writers and their audience.

It also causes some hubbers to unfairly target people who 'clean up' their comments on a regular basis.

Some people believe that ALL comments should be left in print forever simply because that is the way they think.

Some people do not allow people to comment if they are not signed in to HubPages, and they delete all low quality comments.

Neither of these behaviors is bad or should be subject to censure. But comments that do not meet the TOU - terms of use, should be deleted and probably will be deleted by the hubber or the staff.

Anger over comment deletion should NOT make someone a target for revenge.

Global settings for Comments


How writers here REALLY feel?

There are a few writers here who seem to have been unfairly treated by the owners, operators, moderators, other hubbers, and people behind the scenes at HubPages.

Some people have been unfairly banned, reported to the moderators, and/or had their entire accounts deleted.

I propose a series of questions to find out why such unfair treatment exists and how to fix it.

We understand that a violation of the terms of service, or the terms of use can result in penalties. But what happens when people are unfairly targeted? Banning hubbers either semi permanently (unfair or not) seems to hurt HubPages overall. So, why do it? How are the standards applied, fairly or unfairly?

Why is there no review or means of correcting hubbers that have been flagged by another person? Why are so many older hubbers leaving this site? What can HP do to encourage good conduct and fair practices?




past tense: censured; past participle: censured

express severe disapproval of (someone or something), typically in a formal statement.

"a judge was censured in 1983 for a variety of types of injudicious conduct"

Banning of Hubbers

Have you or someone you know been banned from any section of HubPages?

  • Yes
  • No
  • Temporarily only
See results without voting

Participating in the sections.

Which areas of HubPages do you regularly participate in?

  • Writing hubs
  • The Q&A section
  • The Forums
  • 2 out of the 3 above
  • All of the above
  • I only write hubs.
See results without voting

You or someone you know...

Have you or someone you know been censured unfairly?

  • Yes
  • No
  • I don't know
  • No, they were fairly censured.
See results without voting

The Team

Have you ever contacted the team@hubpages.com ?

  • Yes
  • No
  • I did, but never received an answer
See results without voting

The Team@HubPages

Did the team respond to your email?

  • Yes, and they were knowledgeable and helpful
  • No, no response at all
  • Yes, but the response was 'automated'
  • Yes, but the response was unsatisfactory
  • Yes, but the response was unfair
  • Yes, but the response made no sense
See results without voting

Personal Issues

Some of us have had personality conflicts with other hubbers. Sometimes these conflicts have resulted in verbal abuse, personal attacks, and TOS violations.

There doesn't seem to be a way to have a cooling off period in which the violations are automatically deleted and the hubbers warned. If so, should they have the chance to apologize and forgive and forget without a penalty?

Have you noticed hubbers here that should be banned but are not? Some hubbers seem to get away with all sorts of chicanery. Is HP practicing nepotism, or playing favorites themselves? Why are certain hubbers either not reported? or not censured?

Why don't the 'good' hubbers report people for their bad behavior?'

Why are whiners and complainers allowed to censure without being censured themselves?

Banning and Suspensions

Have you had posting privileges restricted on any area of HP (banning)

  • Yes
  • No
  • A troll unfaily targeted me and caused an unfair ban.
  • An angry hubber targeted me, and caused an unfair ban.
  • The HP team bans writers without due diligence.
See results without voting

The Forums

Do you think the Forums at HP are fair and unbiased?

  • Yes, hubbers are treated with respect and fairness
  • No, some hubbers are treated differently, they are banned while their opposing argument writers are not censured.
See results without voting

The Q&A section

Have you been banned from the Q&A section?

  • Yes, temporarily, my bad.
  • Yes, permanently, which I consider to be unfair.
  • No, never warned or censured.
  • No, I don't go to this section
  • Yes, but unfairly targeted by an angry hubber.
See results without voting

Forgive and Forget

Should angry hubbers have an opportunity to have their words written in anger just deleted and a chance for apology given?

  • Yes
  • No
  • Arguments should be moderated by the staff to detect patterns of abuse before banning.
See results without voting

Scores, Length of Membership, Quality of Contributions

Should hubbers be respected for their Hub scores, Hubber scores, And number of years on HP?

  • Yes
  • No
  • Maybe
See results without voting

Bad Hubbers

Have you noticed hubbers that SHOULD be banned, but are not?

  • Yes, and I wish HP would get rid of these people.
  • No, everyone is nice and polite here.
  • No, some people are annoying, but don't deserve to be banned.
  • Some hubbers are irritating and mean, but should not be banned just for having an opposing view.
  • Maybe - some of them are obviously promoting an agenda and repeat themselves constantly, and write in ALL CAPS..
See results without voting

Financial Issues

A great deal of people write here to express their views, develop a following, write good content, and make new friends.

IHubPages has always been one of the best places to connect on the internet and get paid for your efforts.

HubPages wants to make money, as all companies do. And hubbers like getting paid to help HubPages make that money. It should be a win-win situation for all.

Of course there are people here who are trolls, bad writers, and those that do not care if HubPages makes money or not.

There should be a fair way of eliminating the people that do not make money for the company.

Making Money at HP

Do you understand approximately what percentage HP is earning from your articles?

  • Yes
  • No
  • I would like to make more money at HP.
  • I don't care.
See results without voting

Suggestions for Improvement

All of us probably have a suggestion or two that we feel will improve the HubPages experience.

Please leave suggestions in the comment area and I will post them here:

  1. Two or more moderators must approve any banning of hubbers, and they must investigate the particulars of the issue before settling on a permanent ban from any section of HP.
  2. HP should conduct anonymous surveys on a regular basis to help guide the quality of the employees and management. Many companies survey their employees yearly to get a feel of the way employees and management are doing.
  3. HP should have a simple test for new hubbers to get them to read and understand the terms of service and the terms of use. (TOS and TOU).
  4. Moderators should be adequately trained to deal with internet conflict, trolls, spammers, abusers, and low quality hubbers.
  5. The HP team should encourage quality writing at all times and reward their writers.

© 2016 Austinstar

More by this Author

Comments - I personally moderate all comments. I will approve your comments if they are constructive and helpful. All commenters must be signed in to comment. 15 comments

gmwilliams profile image

gmwilliams 7 weeks ago from the Greatest City In The World-New York City, New York

This is an excellent hub, read it thoroughly & concur w/the contents. Moderators should be more judicious regarding banning & shouldn't use banning unless the actions are egregious in nature. Banning has been used too freely by the moderators for offenses that are considered to be slight in nature.

Randy Godwin profile image

Randy Godwin 7 weeks ago from Southern Georgia

A great hub and the polls should be telling, especially for us old timers. I can't tell you for certain how many times I've been banned from the forums for silly things. And even worse, I've been personally attacked many times and when I reported the culprits they never received a ban. Once I was "accidentally" banned if you can believe that BS. LOL!

CatherineGiordano profile image

CatherineGiordano 6 weeks ago from Orlando Florida

This is a great hub and I read it very closely. I learned about some features of hubs that I was not aware of and I will check them out. Your polls were very interesting and I want to come back after more people have voted so I can get a better feel for the opinions of hubbers on some HP practices.

Austinstar profile image

Austinstar 6 weeks ago from Somewhere in the universe Author

Thank you Catherine. My only goal is to improve on a few things that some of think need improving.

Things will always be changing and I hope we can change for the better.

CatherineGiordano profile image

CatherineGiordano 6 weeks ago from Orlando Florida

I clicked on comments, but I did not see anything that would "clean-up" the comments. I spent 3 hours doing this manually for one of my hubs, and decided it was way to time consuming. comments. Can yo describe exactly where I can find this tool?.

Austinstar profile image

Austinstar 6 weeks ago from Somewhere in the universe Author

I have added a screen shot of the 'my account' area tabs for editing comments and setting global settings (only signed in users may comment).

Just click on the filters, and if you have any comments that fit that filter, they will show up here.

I can do other screen shots if you need them. Good luck, Lela

diogenes profile image

diogenes 6 weeks ago from UK and Mexico

Hi Lela: I only had a brief scan through as have turrible cold and stuffed up and hate everything and everybody; I know my full wrath would be turned on those trolls we know so well. I say no more ot they might have me banned or excommunicated or whatever is the popular punishment these days. I would guess that hubs like yours would have your name on some list rather like the one McCarthy had for suspected commumists.

It's entropy, dear, things always get worse

Bob x

CatherineGiordano profile image

CatherineGiordano 6 weeks ago from Orlando Florida

Austinstar; Thanks for your clarification. It was so useful and easy to use this feature. I was surprised that I only needed to remove four comments, all from the same hub. And they didn't come from my hubs on religion where I expected to see them. Probably because I never approve the nasty ones that I get there. As HP says: The authors have the right to control what comments appear on their hubs. The government cannot deny someone free speech; authors can.

Austinstar profile image

Austinstar 6 weeks ago from Somewhere in the universe Author

Hi Bob! Glad to hear from you. I thought I had the flu last week, turned out I had Atrial Fibrillation! I had to go to the hospital for a couple of days, but I'm ok now, I think. Still weak and sore from all the tests and the horrid hospital bed. I'll live a bit longer, though.

@Catherine - Yes, HP does have a lot of useful things around. Most people are computer skill babies. I have done a lot with computers ever since they first came out. I had one in 1984 if you can believe that! Always a nerd.

Here's my computer advice - click on it, double click on it, right click on it or just read the prompts!

CatherineGiordano profile image

CatherineGiordano 6 weeks ago from Orlando Florida

I took your advice and I discovered HP has been calling some comments spam. They were not in the least spammy. Now I have to apologize to everyone who thought I was ignoring their comments.

There was one I decided to delete. It was about 15 paragraphs long and refuted my points one by one. Note to the wise. Nobody wants to read a 2000 word comment. Pick the 2-3 most important issues and comment on those. Be brief. If you need more words, write your own hub on the topic.

Your hub has been so very useful to me. Thanks.

bravewarrior profile image

bravewarrior 6 weeks ago from Central Florida

I know we can delete comments (and only do so if they show up multiple times, as often happens when HP is experiencing technical difficulties), but had no idea we can edit other people's comments (in our hubs). How and why would we do that?

Austinstar profile image

Austinstar 6 weeks ago from Somewhere in the universe Author

bravewarrior - please refer to my hub on http://hubpages.com/community/Why-Do-Hub-Authors-D... on HOW and WHY to edit comments that people put on your hubs.

Neither YOU nor HP wants bad comments on your hubs. It will hurt your hub score, your hubber score, and will cause people to think that you cannot edit your hubs responsibly.

bravewarrior profile image

bravewarrior 6 weeks ago from Central Florida

Okay, I've deleted comments, but you mentioned editing them in this article.

Austinstar profile image

Austinstar 6 weeks ago from Somewhere in the universe Author

BW - Deleting a comment is considered 'editing' a comment. You could delete it, then contact the person who wrote it and ask if they would like to change their comment.

bravewarrior profile image

bravewarrior 6 weeks ago from Central Florida

Gotcha. Fortunately, I don't have a problem with comments with the exception of spammers than come in outside of HP. Those I label as spam and delete forever.

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