aoiffe379 profile image 58

What causes a frozen download and stubborn uninstall? Is there a hub on this topic?

I have been trying to download the driver for Lexmark X3470 to go with my HP Pavilion with Windows 7 64 bit and Explorer 8. I got 38% completed before I took a nap. An hour and a few minutes were left. When I woke nothing had changed.I tried to close it but it did not budge. I had to clear all the downloads. One download asked for money though it pretended to be free. I have tried to uninstall it but it is stubborn.I have two such mules on my desktop! A scan of my computer says it is normal. I tried malwarebytes on my XP computers and they are not working. Are there any hubs on my plight?

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brakel2 profile image86

Audrey Selig (brakel2) says

6 years ago
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