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Delayed email notifications

  1. carol7777 profile image85
    carol7777posted 4 years ago

    I have been trying to find out why I am getting emails about new hubs, questions and comments sporatically.  I cannot seem to find out an answer for this.

    1. Matthew Meyer profile image76
      Matthew Meyerposted 4 years ago in reply to this

      Carol.

      Have you tried these steps to make sure your notification email messages are not being identified as SPAM?
      http://hubpages.com/faq/#not_getting_emails

      Are there specific things that you think you should be receiving but have not?
      Specific information will help us track down any potential issue.

      1. carol7777 profile image85
        carol7777posted 4 years ago in reply to this

        Hi:  I checked my settings and they are fine.  The emails just stopped coming for new hubs from those I follow, comments, questions ....

        1. Matthew Meyer profile image76
          Matthew Meyerposted 4 years ago in reply to this

          So you added the HubPages outgoing email address to your adress book and/or to your whitelist?

          What email program and/or service are you using?
          Did you check your SPAM folder?

  2. Ms Dee profile image84
    Ms Deeposted 4 years ago

    Hi, in case you have not tried this. From your account, click on Profile. Then at the left, click on Email Settings. Go through that list and try changing the preferences related to those kinds of things you don't want to be emailed about. You may have already done this, though, but just in case.

 
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