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New Hubpages

  1. Missy Mac profile image88
    Missy Macposted 4 years ago

    Each time that I try to download my personal picture, biography, and article all data goes into the web browser.  I tried to refresh and attempt to publish, but the same thing happens. Any suggestions?

    Thanks

    1. Matthew Meyer profile image79
      Matthew Meyerposted 4 years ago in reply to this

      @MissyMac

      Sorry to hear you are having problems.

      Can you explain what you mean when you say "Each time that I try to download my personal picture, biography, and article all data goes into the web browser"

      What are you attempting to do?

  2. Missy Mac profile image88
    Missy Macposted 4 years ago

    Thanks Mathew:

    Fortunately, I was able to post my first article. (everything worked) Now, I am attempting to submit tax information, but the tab for accepting HubPages requirements will not click to the tax page.  Also, I did not need to complete taxes in 2011.  Not sure what steps to follow.  Any suggestions will be appreciated. 

    Thanks again for the help.

    1. Matthew Meyer profile image79
      Matthew Meyerposted 4 years ago in reply to this

      @Missy Mac
      Your HubPages earning program application and taxes are both showing as incomplete.

      You can find a bit of info here:
      http://hubpages.com/faq/#hpads-signup

      Are you encountering an error when you submit your tax information here?
      https://hubpages.com/my/earnings/taxes/

      It appears you are using Internet Explorer 7 in Windows XP, which is a rather old version (the newest version is 9 and the newest version supported by your operating system is 8).

      I would suggest downloading and installing the latest stable version of Firefox, 15.0.1.
      http://hubpages.com/faq/#browsers

      Do you still have problems if you use Firefox 15.x?

  3. Missy Mac profile image88
    Missy Macposted 4 years ago

    Thanks Matthew:
    Your advise was excellent.  I downloaded firefox and successfully completed the tax info and my biography.

    Thanks a million.

    Misty McElwee

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