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KNOWN ISSUE: Window's Surface tablet capsule edit button not usable

  1. Mitch Alan profile image83
    Mitch Alanposted 3 years ago

    I can't click the edit buttons on individual capsules when trying to write a hub from my Surface. I could edit without a problem when I first got it, but now it won't let me. Any ideas?

    1. Matthew Meyer profile image78
      Matthew Meyerposted 3 years ago in reply to this

      When you click on a capsule, you should then see the edit button for that capsule.
      Do you see the edit button?
      Does it show up and then go away before you can click it?

      1. Mitch Alan profile image83
        Mitch Alanposted 3 years ago in reply to this

        If I click the area where the "edit" button should be it does show up, but I can't click it before it disappears.

        1. Matthew Meyer profile image78
          Matthew Meyerposted 3 years ago in reply to this

          Thanks for the info.
          Is the device you are using a Windows Surface RT or a Windows Surface Pro device?

          1. Mitch Alan profile image83
            Mitch Alanposted 3 years ago in reply to this

            l am using the RT. But, now it is working again. Strange.

  2. Simone Smith profile image92
    Simone Smithposted 3 years ago

    Are you trying to edit the Hub on a tablet? We're troubleshooting issues with that right now.

    Also, does clicking anywhere within the capsule you want to edit (from the HubTool) do anything? Technically, that action should open up the editing interface.

    1. Mitch Alan profile image83
      Mitch Alanposted 3 years ago in reply to this

      Yes, a Window's Surface Tablet. Before I can even open a capsule to write it l am having the issue. Also, in attempting to edit an existing hub.

 
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