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Problem inserting link correction isolated to Chrome and one computer

  1. TIMETRAVELER2 profile image93
    TIMETRAVELER2posted 3 years ago

    I made a minor change in a title and wanted to correct it in articles linked to that title.  I can bring up the link box and when I click on the article that comes up, it's URL appears in the "insert" box, but then it does not insert.  Is anybody else having this problem?  I am asking because I've been having computer problems this week and am not sure whether this is an HP issue or something else.

    1. SimeyC profile image89
      SimeyCposted 3 years ago in reply to this

      Can you just edit the HTML instead - not a perfect resolution but should work...or this in a link module?

    2. Matthew Meyer profile image77
      Matthew Meyerposted 3 years ago in reply to this

      Sorry to hear about the problems you are experiencing attempting to update a link in your Hub.
      Are you using the normal linking tool in a text capsule?
      It it isolated to one Hub?
      It looks like you are using Internet Explorer 8, which was released 4 years ago.
      If you use a newer browser like Firefox 19 or Chrome 25 does the issue persist?
      Here are some other browser troubleshooting steps as well.
      http://hubpages.com/learningcenter/Diag … r-problems

      1. TIMETRAVELER2 profile image93
        TIMETRAVELER2posted 3 years ago in reply to this

        IE8 is the only browser that my computer can use in the IE group.  I also have tried Firefox and Chrome and neither lets me do this.  I made a minor change and I can now get the job done with IE, will use that when problems arise.  Thanks for helping.

        1. Matthew Meyer profile image77
          Matthew Meyerposted 3 years ago in reply to this

          >> I made a minor change and I can now get the job done with IE
          So is it working in IE now, but not Firefox and Chrome?

          1. TIMETRAVELER2 profile image93
            TIMETRAVELER2posted 3 years ago in reply to this

            I can't answer that because once I was able to fix it with IE, I let it go.  It's been a very busy day for me!  My problems all started when my Yahoo Mail account stopped working correctly in Chrome, and that is still the case, even after I spent days trying to do all the things one does when seeking a fix and many hours by phone and in person with my computer repair guy.  Apparently there is a compatibility problem between Chrome and Yahoo Mail (as per some forums I've seen) and although it's been going on for years, Google has not fixed the issue.  Something triggered this problem in my computer...but it is not a problem (yet) in my husband's desktop (he uses Chrome).  Frankly, it's driving me crazy because I am wasting time moving back and forth between three browsers as new problems (like the one this thread discusses) come up.  If you have any helpful thoughts I would surely appreciate hearing them because I am at a dead end and the problem is affecting my HP account and making writing cumbersome.

            1. Matthew Meyer profile image77
              Matthew Meyerposted 3 years ago in reply to this

              My guess is you have cleared your browser cache.
              Here are some general browser tips.
              http://hubpages.com/learningcenter/Diag … r-problems

              If it is something isolated to one machine and not something specific to Chrome in general, it could be malware, hardware, system resources or network issues on the machine as well.

              You may want to do a full malware scan.
              Remove Chrome entirely.
              Reboot your system.
              Install Chrome from scratch.

              I think the best browser experience in XP is Firefox and that I what I use as my primary browser for HubPages.

              1. TIMETRAVELER2 profile image93
                TIMETRAVELER2posted 3 years ago in reply to this

                Matthew:  I have removed and replaced Chrome twice and am having numerous glitches.  However, it seems to be working OK now for HP.  I have also done two complete malware scans as well as two virus scans with Kaspersky and the only thing that showed up was that some malware appeared via an email a few days ago, but Kaspersky got rid of it.  I have cleared my browser cache several times, but this has done nothing to improve the situation.  I took the computer to my computer repair specialist and he, also, tried a number of things to correct the problems.  Some improvement, but there are still glitches.  I contacted Yahoo, but have had no help from them with the email issue.  Thus, I am now using Chrome for my HP business and Foxfire and IE for mail and backup issues.  At least I can now access  HP and mail, but I fear this is the best I'll be able to do.
                Thanks for your help, but unless you've got something more, I'm afraid I'm at a loss.

                1. Matthew Meyer profile image77
                  Matthew Meyerposted 3 years ago in reply to this

                  Glad to hear that you have a solution.  If you took it to a computer shop and they having it in front of them couldn't fix it, unfortunately, I don't think I am going to be able to help troubleshoot it any further via the forums.

                  1. TIMETRAVELER2 profile image93
                    TIMETRAVELER2posted 3 years ago in reply to this

                    Well, the solution is not perfect, but it will have to do.  Thanks for giving it the old college try!

                2. Diane Woodson profile image61
                  Diane Woodsonposted 3 years ago in reply to this

                  Hey Guys, I tried Chrome twice, the first time it crashed my whole system and I had to get it redone with computer tech help, don't ask me why I was silly enough to reinstall it this year once but I have a real distaste for Windows 7 explorer or whatever it is....I think they released it with too many mistakes in it like I read someplace. Chrome is good I think the extensions are being overrated, I also think Mozilla 18 is the best and do not use YouTube much as it drains my system and slows it down so much I have a hard time with it, Give me Mozilla and i am happy.    Since both of  had to get our pc's restored I am more sur that Chrome is a take system down browser. I am aware that many folks like it...I had a problem with Adobe when I was on Chrome, think it was conflicting but not sure and will not go back to Chrome. It gave me migraines.

                  1. TIMETRAVELER2 profile image93
                    TIMETRAVELER2posted 3 years ago in reply to this

                    Chrome has worked well for me for quite a long time until this week.  I can't get rid of the glitches, however, so am using Firefox for mail and Chrome for everything else.  Very weird, but it's the best I can do.  Oddly, my hubby also uses Chrome on his computer and is having no Yahoo mail or any other problems!

 
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