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Dividers not recommended for Hubs

  1. Michael Willis profile image77
    Michael Willisposted 3 years ago

    I was working on an edit on my Pityriasis Tinea Versicolor hub and when I was done with the edit, the page appeared in a messed up format. ( I checked signed in and signed out)
    I viewed the page in IE9 and the hub was correct. I also deleted cookies, history and cache and checked again before posting here.

    I am adding an image of both.

    Google Chrome:

    http://s2.hubimg.com/u/7850413_f248.jpg

    IE9:

    http://s1.hubimg.com/u/7850416_f248.jpg

    This could look especially bad to viewers of the hub as well as to Google.

    1. Michael Willis profile image77
      Michael Willisposted 3 years ago in reply to this

      Made more edits to the hub. Had to relocate the text capsule to fix the weird format in Google Chrome. Seems HP is acting weird tonight. Have had pages slow and even had to load a picture twice to get it to show up in a hub.

      1. Simone Smith profile image91
        Simone Smithposted 3 years ago in reply to this

        Sorry for the trouble, Michael Willis. I'm assuming you just shortened the divider?

        1. Michael Willis profile image77
          Michael Willisposted 3 years ago in reply to this

          I moved the text capsule itself and left the divider.   (Note: The dead space is back!) I also moved the Quix capsule up close to the front of the hub. Hoping I get more results with it here.

      2. Matthew Meyer profile image77
        Matthew Meyerposted 3 years ago in reply to this

        @Michael Willis
        Sorry to hear about the problems you encountered.
        It sounds like the issue has since been resolved.
        If you are continuing to have issues, please let us know and we will do additional research.

        1. Michael Willis profile image77
          Michael Willisposted 3 years ago in reply to this

          Matthew;
          I just checked in IE9 and it looks good. I also checked in Google Chrome and the dead space is back!

          1. Michael Willis profile image77
            Michael Willisposted 3 years ago in reply to this

            I re-opened Google Chrome and went into Edit mode. I shortened 2 underscore spaces from the divider and it worked.
            Google Chrome must display the hubs differently than IE or Firefox. I have not had this issue with these two, just Google Chrome.

            1. Matthew Meyer profile image77
              Matthew Meyerposted 3 years ago in reply to this

              Glad you got the formatting resolved for your Hub.

              I documented the differences in Opera, Chrome, Internet Explorer 9 and 10, and Firefox and have forwarded them to our engineering team. 

              It certainly appears like there is some difference amongst browsers, so hopefully we can get that addressed.

              Thanks for bringing the issue to our attention and your continued patience!

              1. Michael Willis profile image77
                Michael Willisposted 3 years ago in reply to this

                You are welcome. I always try to see if I can resolve it on my end first before posting. Thanks for you (and Simone) helping out.

                1. Barbara Kay profile image86
                  Barbara Kayposted 3 years ago in reply to this

                  Michael, Thanks for bringing this up. I've had this problem for ages and just thought Hubpages worked that way. Of course I use Chrome.

                  1. Michael Willis profile image77
                    Michael Willisposted 3 years ago in reply to this

                    I did not notice it until I downloaded Chrome. I had always used IE and FF.

    2. Matthew Meyer profile image77
      Matthew Meyerposted 3 years ago in reply to this

      @Michael
      I heard back from our engineers.

      The underlying issue is the use of underscore characters to make a divider, which we do not advise. 

      You can't rely on fonts to appear identically for multiple browser/OS combinations.
      Generally, we advise not using dividers as Hubs without them are visually more appealing.

      We strongly recommend Hubs not use dividers, but using an image instead of text would provide more consistent formatting across browsers.

  2. Howard S. profile image85
    Howard S.posted 3 years ago

    When using the Photo Capsule for a divider, make sure your image is shorter than 150 pixels (or narrower horizontally than 200 pixels). Otherwise, it will inevitably display as part of a slideshow (regardless of your intent).

 
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