jump to last post 1-2 of 2 discussions (12 posts)

Why does my password keep changing???

  1. profile image0
    Jennifer Sucheyposted 3 years ago

    I've had to reset my password several times now and I swear I keep setting it to the same thing. It will work several times and then eventually tell me I'm entering the wrong password. Is anyone else experiencing this?

    1. profile image0
      Jennifer Sucheyposted 3 years ago in reply to this

      Well, I'm still having issues. When I came to HubPages just now I was asked to sign in. Is it even normal to be asked so often? When I first signed up with HP, I don't recall having to log in at all if I came to the site regularly. Anyway, my usual password didn't work once again. I tried changing browsers to Chrome and it didn't work still. Yesterday I emptied my cache of user names and passwords in hopes that would do something, but nope.

      So I went through the process to reset it, once again, to the same one I've been using all along.

      Yesterday I couldn't log in on my iPhone app, so I tried closing the app (not just clicking away from it, but actually closing it all together), and then reopened it and my password worked after that.

      After my first email from HubPages admin, telling me to "write down my password so I won't forget it", I emailed them twice and haven't heard back. I'm not forgetting my password. It just doesn't work randomly . . . and more often than not.

      1. Matthew Meyer profile image78
        Matthew Meyerposted 3 years ago in reply to this

        Jennifer,

        Did you check your browser cookie settings for HubPages.com?

        1. profile image0
          Jennifer Sucheyposted 3 years ago in reply to this

          No, cause I don't know how to do that. Can you tell me how? Thanks!

          1. Matthew Meyer profile image78
            Matthew Meyerposted 3 years ago in reply to this

            Our FAQ has an entry for clearing cookies as well as many other common browser trouble shooting steps.
            http://hubpages.com/faq/#report-a-problem

            So clear all your cookies.
            Make sure you browser is not set to login automatically.

            Disable auto-login in Safari
            http://hubpages.com/faq/#report-a-problem
            Disable all browser extensions.
            https://discussions.apple.com/thread/25 … p;tstart=0
            More info related to managing cookies
            http://www.ehow.com/how_2033315_manage- … afari.html

  2. To Start Again profile image85
    To Start Againposted 3 years ago

    Maybe it's your browser? or caps lock...

 
working