FANMAIL Multi Posting

  1. greenhealthguru profile image83
    greenhealthguruposted 3 years ago

    I tried to approve fan mail but then it posted the same fan mail multiple times.  When I tried to delete the extra copies of the same fan mail post, it deleted all of the copies, not just the one.  I lost the nice fan mail someone sent to me because of this issue.

    1. Matthew Meyer profile image77
      Matthew Meyerposted 3 years ago in reply to this

      I looked at your account and see that you were sent a fanmail email message on the 19th and that you successfully opened it.
      In most cases, if there is a duplicate message, the system will flag it as such and stop the user from additional duplicate messages.
      Unfortunately, it sounds like you accidentally deleted the message and there is no method to recover deleted fanmail messages.