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Approved for Mturk, Amazon can't confirm identity...

  1. Kain 360 profile image88
    Kain 360posted 3 years ago

    I got approved for Mturk, but Amazon payments can't confirm my identity. Even though I gave them information, they still have restricted my account

    "This functionality has been disabled on your account. We have failed in verifying the information submitted by you. Click here to find out more about these restrictions."

    Same thing happened with PayPal in 2012 and it happened in 2010 when  getting books at a community college (social security issue or something). sad

    I was able to lift restrictions on PayPal because I sent them picture id and stuff. But how can I fix this with Amazon!?

    And in 2012 I went to social security and they said nothing is wrong! They are full of crap! There definitely is something wrong with my identity!

    1. Writer Fox profile image75
      Writer Foxposted 3 years ago in reply to this

      Order a copy of your credit report.  In the U.S., I think you are entitled to one free copy per year.

      1. Kain 360 profile image88
        Kain 360posted 3 years ago in reply to this

        This is not an option for me.

        1. Writer Fox profile image75
          Writer Foxposted 3 years ago in reply to this
          1. Kain 360 profile image88
            Kain 360posted 3 years ago in reply to this

            I don't think I actually have a credit score because I did not use loans for the classes I took, it was financial aid. And I use a debit card -- have never applied for a credit card.Plus any money I have made has been from freelancing... My bank account is in my name, however.

            1. Writer Fox profile image75
              Writer Foxposted 3 years ago in reply to this

              All the more reason you need to order a credit report.   It will show things like your address, employment,  etc.  If you have 'identity' problems, you can probably find the reason on your credit report.  Often, people with the same name can have their information appear on your report.  You need to see what is on there so you can fix incorrect information.

              1. Kain 360 profile image88
                Kain 360posted 3 years ago in reply to this

                My Dad does have the same name as me.

                1. Writer Fox profile image75
                  Writer Foxposted 3 years ago in reply to this

                  Probably other people do, too.

  2. Kain 360 profile image88
    Kain 360posted 3 years ago

    How can I prove to Amazon who I am, though? Even I get a credit report, Amazon has restricted my account...

    I won't be able to buy anything, take money out, or anything. How unfortunate because I wanted to take article rating tests soon. But even if I do get paid I won't be able to withdraw anything. sad

    I was able to send PayPal photo ID etc and they took the lift off my account so I could deposit, withdraw money etc...Would I be able to do a similar thing with Amazon?

    1. Writer Fox profile image75
      Writer Foxposted 3 years ago in reply to this

      There is something about your identity verification that is causing problems.  If you don't find out what that is, you're going to have problems all your life with that (buying a car, getting a job, etc.).  Are you at least 18 years old?  Do you have a criminal record? Order your free credit report, fix inaccurate information and then ask Amazon to reconsider.

  3. relache profile image87
    relacheposted 3 years ago

    You should probably be asking Amazon what your options are in this situation.

  4. Writer Fox profile image75
    Writer Foxposted 3 years ago

    You can call Amazon at: 1-206-266-1000
    Or send an email to: verification@amazon.com

    1. Kain 360 profile image88
      Kain 360posted 3 years ago in reply to this

      Thanks

      1. Writer Fox profile image75
        Writer Foxposted 3 years ago in reply to this

        The phone is supposed to work better than getting the run around by emails.  It could be that you have not lived at your address for one year, so have your previous addresses handy when you call.  Good luck!

    2. Kain 360 profile image88
      Kain 360posted 3 years ago

      It looks like this person had a similar issue.

      http://freebiejunkie.blogspot.com/2011/ … ments.html

      Apparently, you can send Amazon Photo ID. However, unlike PayPal, I do not see options about this. I am not as familiar with Amazon Payments interface.

     
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