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User subdomain URL does not contain leading www.

  1. torgusson profile image60
    torgussonposted 3 years ago

    I go to view my hubpage but I get a "this user doesn't exist" error message. Can you please fix this? My username is torgusson, I have 4 articles that should be showing up, along with my profile, spotlights, etc.

    1. sallybea profile image96
      sallybeaposted 3 years ago in reply to this

      I can see all of your Hubs with no problem at all.

    2. Matthew Meyer profile image77
      Matthew Meyerposted 3 years ago in reply to this

      I looked at your account and see that you have 4 published Hubs.
      You can find the URL for each here.
      http://hubpages.com/my/hubs/stats

      4 Hubs are also displaying on your profile (torgusson dot hubpages dot com) as well.

      1. torgusson profile image60
        torgussonposted 3 years ago in reply to this

        Thanks for checking, I was looking at www.torgusson.hubpages.com instead of entering http://torgusson.hubpages.com
        Weird.

      2. Marisa Wright profile image95
        Marisa Wrightposted 3 years ago in reply to this

        He's right Matt - the version of the URL with "www" returns "user does not exist"!

  2. torgusson profile image60
    torgussonposted 3 years ago

    Can this get fixed? Most People will put www

    1. Matthew Meyer profile image77
      Matthew Meyerposted 3 years ago in reply to this

      I just followed up with our engineering team and confirmed that www.subdomain.hubpages.com was never a functioning URL and should not be used.  These invalid addresses not resolving is by design.

      Here is where this was discussed 2 years ago.
      http://hubpages.com/forum/topic/83045

      1. Marisa Wright profile image95
        Marisa Wrightposted 3 years ago in reply to this

        I've always understood it was normal practice to cover this with a redirect.   Most website owners of my acquaintance follow Matt Cutts' advice:

        http://www.mattcutts.com/blog/seo-advic … alization/

        1. Matthew Meyer profile image77
          Matthew Meyerposted 3 years ago in reply to this

          From the page you linked, notice that none of the examples show
          www.subdomain.domain.com
              www.example.com
              example.com/
              www.example.com/index.html
              example.com/home.asp


          www.hubpages.com does resolve
          Also note that if someone adds www to the beginning of a valid full Hub URL it does resolve (see the following example).

          www.matthewmeyer.hubpages.com/hub/The-f … ws-machine
          resolves to
          matthewmeyer.hubpages.com/hub/The-first-programs-to-install-on-a-Windows-machine

  3. torgusson profile image60
    torgussonposted 3 years ago

    Can this get fixed? Most People will put www

    1. IzzyM profile image87
      IzzyMposted 3 years ago in reply to this

      I might be wrong, but I think you want it fixed. Is that right?

    2. calculus-geometry profile image86
      calculus-geometryposted 3 years ago in reply to this

      Most people will not type the www in front of a url.  Every browser recognizes urls that are entered like this

      hubpages.com

      without the www and without the http:// part.  In fact, if you get most of your traffic from search, most of your visitors will never enter the url at all; they will simply click the link on the Google search results page.

      1. torgusson profile image60
        torgussonposted 3 years ago in reply to this

        Sorry about the dupe posts, I didn't mean to submit the fix request so many times, lol. Thanks for the responses.

  4. psycheskinner profile image81
    psycheskinnerposted 3 years ago

    Having a redirect would not invalidate that design.  That is what most webdesigners do.

  5. IzzyM profile image87
    IzzyMposted 3 years ago

    This is an old topic and has been discussed before on the forums. The 'www' has never worked since subs were introduced and it doesn't matter because hubs are designed to be found by searchers not those in the know.

    1. psycheskinner profile image81
      psycheskinnerposted 3 years ago in reply to this

      It doesn't matter a lot.  But it could easily be fixed with a redirect.

  6. Writer Fox profile image80
    Writer Foxposted 3 years ago

    Matt Cutts at Google recommends doing a 301 redirect so that users don't end up on a subdomain page which says, "Sorry, that user doesn't exist."
    http://www.mattcutts.com/blog/seo-advic … alization/

    This has been Google's advice since 2006.

  7. paradigmsearch profile image87
    paradigmsearchposted 3 years ago

    awesome.paradigmsearch.hubpages.com also does not work. That is a travesty.

 
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