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Ad Interruptions...

  1. DzyMsLizzy profile image91
    DzyMsLizzyposted 2 years ago

    Say-any of you computer-geeks out there...  what do you do when an ad provider/service/series/offers "un-install"  (for something that frigging installed itself, and you did not install the MF thing)....

    and, the instructions to "uninstall" are bogus?

    I got this set of instructions (from their provided link to dealdropdown(dot)com/uninstall.php):

    If you installed the Chrome Extension (CRX):

        Step 1:
        Open Chrome, click on the Settings icon, and navigate to Tools -> Extensions.
        Step 2:
        Select the app installed from the list of extensions, and click Uninstall.
        App is now uninstalled.

    If you installed the Firefox Addon (XPI):

        Step 1:
        Open Firefox, and navigate to Tools -> Add-ons.
        Step 2:
        Select the app you installed from the list of add-ons, and click Uninstall.
        App is now uninstalled.

    If you installed the plugin for other browsers, or to remove all:

        Step 1:
        Click Start, and navigate to: Control Panel.
        Step 2:
        Select “Add/Remove Programs” from the Control Panel. For Windows Vista/7 users, this will be called “Programs/Features”.
        Step 3:
        Select the app you downloaded from the listed programs, and click Uninstall/Remove.
        App is now uninstalled.


    I followed ALL of the instructions for both Chrome and Firefox.  The trouble is, no such file names/extensions exist or appear on the lists to which they send you in those instructions!!!?  WTH??

    The same thing happened with the "simpler" instructions for going to Control Panel to uninstall ("you are seeing these ads because you have installed smartshopper(dot) exe.")  I did NO SUCH THING!  It installed itself without my knowledge or approval!!!!!  But...it does NOT appear (as stated it would) in the control panel add/remove programs list.  Any time anything remotely suspicious or ad-realted-appearing comes up asking to 'install' or 'allow' I always deny!

    So, they are lying, and how do I find where in @#$#(&%$(#% they actually hid the damned files and get rid of them???

    Thanks for any help....Frustrated in the East Bay!

    1. Marisa Wright profile image93
      Marisa Wrightposted 2 years ago in reply to this

      Have you installed some other software recently?   Dealdropdown is usually installed in a bundle with something else.

      Have you noticed when you install a new piece of software, it usually asks you a few questions (e.g. whether you want to install all or custom install, and so on).  It's always important to stop and read those questions because often, that's where they sneakily add other programs into the mix. 


      1. DzyMsLizzy profile image91
        DzyMsLizzyposted 2 years ago in reply to this

        No, I've not downloaded or installed anything new recently, and yes, I'm aware of those sneaky questions..and I always un-check their stupid default-checked boxes! The slimeballs!

  2. Nell Rose profile image90
    Nell Roseposted 2 years ago

    Well I was going to say go to the control panel, but you mentioned that. Is it definitely installed? can you see the actual ad or whatever it is? if not, maybe its a scam to get you to click on something. if this happens to me I tend to go into control panel and change my computer back to an earlier date, not sure if this will work or not though, good luck Lizzy.

    1. DzyMsLizzy profile image91
      DzyMsLizzyposted 2 years ago in reply to this

      yes, it is the actual ads you see at top and bottom of screen...and they are sneaky, besides.  There is a big, red "x" at the top right, where the "close" icon usually is, but that is a fake "x," and if you click on that, yyou open the full page version.  The REAL " close this box"  "x" is teeny tiny at the bottom right under everything else.