I ordered a diet pill from Acai Burn last night and stupid me didnt look much into it i guess you could say i got sucked in by it without knowing.
Im worried because i dont want the product after reading all the scams about it.
I have tried to email them with no luck to tell them that i no longer want the product and not to charge me at all i have also tried to ring them and the number does not exsist at all. I just dont know what to do and how to stop them from taking money from my credit card . Does anybody know how to get through this please help if you do im really worried
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-591-2190 or visit our 24/7 live help at https://www.acaiburnpremium.com/contactus.php and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Can't you call your credit card company and cancel anymore payments to them? You already bought it, my best guess is that you'll have to eat the mistake and just cancel the card or cancel the payment. They can't steal your money if the credit company won't let them.
Call your credit card company. Explain that you've tried to reach a customer service person; however, the number is not in service. They can possibly do what is called a "charge back" to put the money back into your account.
I agree with DarleneMarie. You can typically dispute the charges on your credit card, at which point you will be given the opportunity to explain the situation to the bank. Often, the credit card companies will side with the consumer, but this depends on the details of the situation.
In regards to the diet pills, I was reading an article the other day, where they stated that many of the "all natural" diet pills actually use existing diet medicines to show results and are not really "all natural."
Anyway, sorry to hear about your problems.
nothing natural about bottled vitamins, herbs, berries, etc.
I make that claim all inclusive. Organic medicine IS a scam.
re: CC scam. It should be an easy process to dispute any bad practice and have the money returned to you. I have been through this process more than a few times. Always had my money returned. I could cite examples from total scum feeding scammers up to possible mistakes of very high profile companies but with poor customer service. In the end, I always got my money back but with patience (sometimes but a thread). Talk to your bank. Email the company and dont be helpful to them just make your demands in a diplomatic way and let them know you have approached the bank and why you are not happy.
by nick0714385 years ago
I'm not kidding. I'm already in my sunset and I mean business. I need honest-to-goodness answers. I'm really confused. Can I open more than one pay pal account? Is the pay pal account not...
by Thomas Chopelas5 years ago
I would like to write a Hub about credit card companies gouging people who are in financial trouble. Are there policies against naming the credit card company and can I trash one in particular?
by Susan Reid5 years ago
Q: Why does it take 45 minutes and 3 phone calls to deposit a WELLS FARGO BANK CHECK at Wells Fargo?A: Because we're Wells Fargo -- and you're not!That's pretty much the answer I got when I went into my local Wells...
by first million7 years ago
is anyone able save money?
by Shadesbreath6 years ago
Ixxy made an interesting comment on a hub I wrote where I was having a little sarcastic melt down about the unfathomably horrific service I got from a visit to Lowes. I was going to respond to it in the comments,...
by MarleneBotha4 years ago
I'm almost ready to submit my application to Google AdSense. Problem is... I have a PayPal account, but no valid credit card/bank card to link to it as yet - my cards do not work for some reason. So I have to go to the...
Copyright © 2016 HubPages Inc. and respective owners.
Other product and company names shown may be trademarks of their respective owners.
HubPages® is a registered Service Mark of HubPages, Inc.
HubPages and Hubbers (authors) may earn revenue on this page based on affiliate relationships and advertisements with partners including Amazon, Google, and others.