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account statistics update

  1. lrc7815 profile image92
    lrc7815posted 2 years ago

    It is very frustrating to go 36 hours without my account page updating.  This has been going on for several weeks.  Multiple users have posted about the problem and ye4t there is still no resolution.  Is this the best we can expect from HP since the acquisition of Squidoo?

    1. bravewarrior profile image94
      bravewarriorposted 2 years ago in reply to this

      This has been an ongoing problem and we've not been given any answers other than admin is aware of it. We're told to go to Google Analytics. If that's the case, why have the reporting that is available to us in our accounts?

      Seems to me HP has bitten off more than they can chew in the Squidoo acquisition.

    2. lrc7815 profile image92
      lrc7815posted 2 years ago in reply to this

      Most of my frustration stems from the silence of HP staff on this issue.  There should be someone I can contact regarding a technical issue rather than starting a forum topic and hoping they see it.U;m sure HP will bounce back eventually from the acquisition but I am afraid a lot of good writers are going to bounce somewhere in the meantime.

    3. Sharlee01 profile image80
      Sharlee01posted 2 years ago in reply to this

      Hi I just wonder did hubpages have a problem with updating the account stats, and page views before, prior to last month? I have not had any movement on my page view stats in over a month, yet Hubpages ad a daily earning to my account???? I am not at all accustom to not being able to track individual articles for traffic, and how I earned my revenue. I have Google Analytics, however it is frustrating not having some way to compare  Hubpages against Google. Has Hubpages had these glitches before it acquired Squidoo? I can't seem to get any answers from Hubpages. Hopefully a long time Hubpages member can answer this question.

      1. Jayne Lancer profile image91
        Jayne Lancerposted 2 years ago in reply to this

        Yes, there were such problems before HubPages acquired Squidoo and before the server change, but not often, and I seem to recall them being resolved more quickly.

        1. Sharlee01 profile image80
          Sharlee01posted 2 years ago in reply to this

          Thank for answering my question, I appreciate it.

      2. Millionaire Tips profile image89
        Millionaire Tipsposted 2 years ago in reply to this

        Yes, the stats did get stuck from time to time, but it always got fixed within a few days.

    4. Cardisa profile image90
      Cardisaposted 2 years ago in reply to this

      Mine has been out for 3 days as it says on my account page. I have not seen any updates since Wednesday afternoon.

      1. Solaras profile image89
        Solarasposted 2 years ago in reply to this

        Mine are still frozen, and it is very disappointing! Google shows an uptick, but Google and HP numbers never match, so I'd like to know where I am based on what I have expected to see from HP stats.

        1. Cardisa profile image90
          Cardisaposted 2 years ago in reply to this

          They keep telling me that Analytics is more accurate but I need to see HP stats. HP pays me and it just seems weird that they are able to calculate earnings without the stats. I need to see my views toi be sure that I am getting the right amount of pennies each day. Three days is too long not to know what my views are....just saying.

          1. Jayne Lancer profile image91
            Jayne Lancerposted 2 years ago in reply to this

            I questioned which stats are used to calculate earnings on a forum thread a while ago, and have looked all over the help section, but found no answer. I actually don't think the stats on our stats page are used to calculate earnings, although they could be updated according to the ones that are, whichever they may be ... I'd be very interested to know how it works.

            1. Cardisa profile image90
              Cardisaposted 2 years ago in reply to this

              HP stats and earnings are an enigma to me...lol. I just want my stats updated as often as possible. Three days is too long!

              1. Jayne Lancer profile image91
                Jayne Lancerposted 2 years ago in reply to this

                I'm not sure if what I just said makes much sense, but yes, three days is too long!

                1. Cardisa profile image90
                  Cardisaposted 2 years ago in reply to this

                  I am not sure if it made sense...sorry. It's just that when it comes to traffic stats vs earnings I get all stupid. it seems like rocket science to me. I don;t understand why there is a separate stat that calculate my earnings. I understand that 1000 or so views will get me around 3 dollars. That's all I understand from this and that some articles will earn me more based on what the advertisers pay. Above that my mind goes blank!

            2. calculus-geometry profile image86
              calculus-geometryposted 2 years ago in reply to this

              Matthew addressed it in a similar thread a while back. He says they're done by different systems. http://hubpages.com/forum/topic/125595#post2652872

              HP should make it a sticky so people don't worry that the lag in traffic reports means a loss of earnings.

              1. Jayne Lancer profile image91
                Jayne Lancerposted 2 years ago in reply to this

                Thank you for that, Calculus-Geometry! They ought to put that in the help section, and maybe expand on it a little for the more curious.

  2. LindaSmith1 profile image61
    LindaSmith1posted 2 years ago

    Makes you wonder.  HP knew what it was getting before the move.  It seems that if they decent IT people, etc, common sense would have tld them their servers would not handle everything.  Seems like they did not prepare ahead of time.   This is like buying the contents of another store, to move to your store, run ads then tell people sorry, but we don't have stock out yet because we didn't get the shelves or make the space for it.  But be patient because we are working on it. Yeah right!  We have heard we are working on it since the Acquisition.

  3. LindaSmith1 profile image61
    LindaSmith1posted 2 years ago

    I just did some checking.  Weebly ranks in the 200's for Alexa while HP ranks close to 600.   Weebly ranks 8 with Google page rank checker while HP ranks a 6.   Although Weebly is a create your own site, you can still use Adsense,Chitika, etc.

  4. Michael Kismet profile image90
    Michael Kismetposted 2 years ago

    I think it's been more like 72 hours without statistics update.  It also seems that earnings is delayed today as well, unless I really made 0 cents yesterday!  Can someone confirm this?

  5. Aubrey Durkin profile image82
    Aubrey Durkinposted 2 years ago

    Check out Redgage. Comparable site and you can make money from a greater variety of content. They don't seem to have issues.

    1. Solaras profile image89
      Solarasposted 2 years ago in reply to this

      I found Redgage to be awful.  Buggy things would not load half of the time.  Then I had a problem getting into my account and pressed their reset password button, which did not work.  In fact it reset the password, but did not tell me what it was, and their support did not know how to fix it.  So I am locked out of that account forever. I never made a cent there anyway.

    2. Sabre1000 profile image88
      Sabre1000posted 2 years ago in reply to this

      Whoa wait...RedGage is working?
      My bank hasn't updated since December last year and I have emailed them about it several times.
      I thought they were dead.

      Just checked and no update since December 1, 2013.

    3. Shorebirdie profile image87
      Shorebirdieposted 2 years ago in reply to this

      Yes, I haven't had any movement in my earnings for over a year and I am very close to cash out.  I have a hard time logging in and posting anything.

      1. Brie Hoffman profile image82
        Brie Hoffmanposted 2 years ago in reply to this

        Redgage is a scam..nothing since Dec 2013

        1. Aubrey Durkin profile image82
          Aubrey Durkinposted 2 years ago in reply to this

          Yikes, really? I guess I haven't been on long enough to see the bad side.

    4. Aubrey Durkin profile image82
      Aubrey Durkinposted 2 years ago in reply to this

      I didn't realize they had a history. Well, at least I can use them to drive traffic to my other stuff for free. That does suck that Redgage doesn't pay. I can't believe they are still around....

  6. LindaSmith1 profile image61
    LindaSmith1posted 2 years ago

    earnings not updated

  7. Michael Kismet profile image90
    Michael Kismetposted 2 years ago

    Thanks Linda, I can forgo being more neurotic than usual today.  Aubrey, I will definitely check out Redgage.  I've been spending most of my free time to write on InfoBarrel.  Their interface is a bit tedious to use, but once you get the hang of the nuances, it becomes more bearable. Every Hubber should read the articles pertaining to Hubpages on Infobarrel, it is scathing!  smile

    Also, let's give HP a break, okay they let their unbridled greed get the better of them, but I'm sure they'll bounce back eventually.

  8. Michael Kismet profile image90
    Michael Kismetposted 2 years ago

    Hmm, maybe I won't check out Redgage.  smile

    1. Solaras profile image89
      Solarasposted 2 years ago in reply to this

      Where is your face?

  9. calculus-geometry profile image86
    calculus-geometryposted 2 years ago

    The problem is due to the server change, not the Squidoo content acquisition.

  10. Michael Kismet profile image90
    Michael Kismetposted 2 years ago

    One chimes in about Redgage and how they don't seem to have any issues, another says they have nothing but issues, one current user wasn't aware that they were still operational.  I love the internet!

    1. Solaras profile image89
      Solarasposted 2 years ago in reply to this

      Michael where is your goth avatar; I miss it, and Halloween is coming!  Get yourself together man!

  11. Michael Kismet profile image90
    Michael Kismetposted 2 years ago

    I don't goth, although I'm sure they have lovely traditions besides death, drinking blood and the color black.  Hey, I've always been curious--is that a puppy or a really big guinea pig? smile

  12. Michael Kismet profile image90
    Michael Kismetposted 2 years ago

    I've just perused your hubs and I can make an educated guess, it's safe to assume it's a puppy. Judging from the content of your hubs, I don't have to ask you i

  13. Michael Kismet profile image90
    Michael Kismetposted 2 years ago

    f you're more of a god or cat person.

    1. Solaras profile image89
      Solarasposted 2 years ago in reply to this

      I was raised by the High Priestess of Cat - she is appalled by the dogs, and occasionally deigns to pat them clumsily on the head.  That is Dash at 2.5 weeks old in the photo, and yes they look like guinea pigs at that age.  lol.  You are correct, more of a dog person than cat, more of a cat person than god...

  14. Michael Kismet profile image90
    Michael Kismetposted 2 years ago

    dog! ack!

  15. Shorebirdie profile image87
    Shorebirdieposted 2 years ago

    I think mine hasn't updated in over three days now.

  16. sosown profile image83
    sosownposted 2 years ago

    I'm relatively new hear.  How exactly do you earn money?  I've tried signing up for google adsense, but they have my wrong email, or won't let me sign up.  Any suggestions would be helpful.

    1. Jayne Lancer profile image91
      Jayne Lancerposted 2 years ago in reply to this

      This link takes you to the Learning Center where you'll find all you need to know about signing up for Google Adsense on HubPages: http://hubpages.com/learningcenter/signup-AdSense

      1. sosown profile image83
        sosownposted 2 years ago in reply to this

        thanks.  I guess if my earnings say I earned zero, then I am getting nothing, right?

        1. Jayne Lancer profile image91
          Jayne Lancerposted 2 years ago in reply to this

          Yes, zero means you've earned nothing. You need an Adsense account to earn on HubPages. You mention the 'wrong email'. Have you tried signing up before?

  17. LindaSmith1 profile image61
    LindaSmith1posted 2 years ago

    I see that the blue arrows are growing, yet how can that be when the stats have not been updated.

    1. Jayne Lancer profile image91
      Jayne Lancerposted 2 years ago in reply to this

      Perhaps they're on the verge of updating.

  18. LindaSmith1 profile image61
    LindaSmith1posted 2 years ago

    Jayne: I doubt it since the arrows have been changing all along without any update.

    1. Jayne Lancer profile image91
      Jayne Lancerposted 2 years ago in reply to this

      To be honest, I don't seriously expect them to update over the weekend.

  19. LindaSmith1 profile image61
    LindaSmith1posted 2 years ago

    I will be surprised if they do anything this upcoming week, but we are close to the 28th of the month.

  20. Glenda Motsavage profile image82
    Glenda Motsavageposted 2 years ago

    Four days… and counting!

  21. honghanhvt1182 profile image93
    honghanhvt1182posted 2 years ago

    Mine hasn't been refreshed for more than 4 days. sad I understand it's a technical problem that will be resolved soon but I still feel a little frustuating.

  22. athulnair profile image64
    athulnairposted 2 years ago

    Be patient, it could be some server issue.

  23. rajan jolly profile image89
    rajan jollyposted 2 years ago

    4 days and more for me here since the stats updated.

  24. QuoteAmber profile image91
    QuoteAmberposted 2 years ago

    Same as Rajan Jolly, my stats haven't been update in over 4 days, my Adsense hasn't been updated in over 2 days, and my traffic is still just 1/5 of what it used to be before the acquisition.

 
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