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Hub Tools partially cut off on right side of page

  1. AuniceReed profile image86
    AuniceReedposted 2 years ago

    Hello,

    When I got into the editor, the hub tools and everything in right margin cuts off at 100%.  In order to fully see them, I have to reduce down to 90%.  This makes everything tiny.  I also seem to have some weird things happening with the ads moving up and down on the pages in the right margin.  They are getting stuck and cut off similar to what's happening in the editor. Thanks for your help in advance.

    I'm in Chrome
    I use Windows 7

    1. Matthew Meyer profile image78
      Matthew Meyerposted 2 years ago in reply to this

      Sorry you are having issues using the HubTool.

      I checked one of your Hubs in the Hubtool using Chrome 40 and Windows on a display that is 1920x1080 and it didn't cut off until I zoomed in 200%.
      What is the resolution of your screen?
      This link should help you determine the resolution of your display.
      http://windows.microsoft.com/en-us/wind … resolution

      Does this occur on all of your Hubs or specific ones?
      If it is only a subset, please share the URL and/or title of an example Hub.

      1. AuniceReed profile image86
        AuniceReedposted 2 years ago in reply to this

        It's actually happening on all the hubs in the editor. The resolution is 100%.  I can't get see everything in the right margin until I reduce it down to 75%.  I can get most of it, but not all at 90%.

        1. Matthew Meyer profile image78
          Matthew Meyerposted 2 years ago in reply to this

          I have tested using Chrome 40 in Windows 7 and Windows 8.1 and still an unable to replicate the issue you are describing.

          I would advise clearing your browser cache, checking for any upgrades to Windows (using Windows update), check for a browser upgrade and then restart your computer.

          If you continue to have problems, then my guess at this point is that it is likely related to a low resolution display.

          Screen resolution refers to the pixel dimensions for a monitor.
          http://en.wikipedia.org/wiki/Display_resolution

          My monitor, for example, is 1920 x 1080 pixels (also known as Full HD).
          I tested on another smaller display as well.

          This link should help you determine the resolution of your display.
          http://windows.microsoft.com/en-us/wind … resolution

          Please share that information once you have a chance to track it down.

 
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