Hello, I am completely new here and need some help. Can anyone tell me why I am having trouble with some capsules that have boxes you need to click in to type. For example, I have tried using a poll capsule several times but it does not let me click in the box to type my question or in the boxes to type the choices. The same happens a couple times with Amazon capsules, it would not let me click into the box to paste the url. Thanks for your help.
Sorry you are having problems with a poll capsule in the HubTool.
We are currently unaware of any site issues that would result in the issue you are experiencing.
Please try these steps first.
1. Clear your browser cache.
2. Check for and install any browser or operating system updates.
3. Disable any browser extensions or plugins, and any ad-blocking software.
4. Check for an update to Adobe Flash.
5. Reboot any network hardware (router, modem, DSL devices, etc)
6. Reboot your computer.
7. Try another browser like Chrome, Opera, or Firefox.
Here are some general browser trouble shooting steps.
http://hubpages.com/learningcenter/Diag … r-problems
If you are still having problems, please let us know.
Include as much detail as you can.
What is the title and/or URL for the Hub in which you are having problems?
What actions with what capsules result in the error?
Is this isolated to one capsule or one Hub?
This has happened to me a few times, particularly when adding captions to pictures. I find leaving the hub completely (having saved changes) and going back in again usually solves the problem.
Thank you, I will give that a try again and see if it works today but it didn't work when I tried that yesterday.
by Whitney8 years ago
I'm curious if they're being changed in light of Ebay going to their own affiliate program. I can't seem to get products from ebay to pull up. I'm even copying part of the auction titles and using the seller, and...
by moonlake3 years ago
I'm having a terrible problems with IE. Every website I try to go on something else pops up most are ads it will not go on the sites not even on Hubpages. Anyone else having this problem?
by MagKaye2 years ago
Anyone else having problems trying to edit their hubs today (4 December)?I click on 'edit hub', and it comes up on screen as the editable version, but then when I click on an actual capsule to edit, nothing happens....
by Mr Happy6 years ago
I'm new and I'm trying to sort my first hub but I can't get to the "assemble capsule" stage. After filling in the first page, when I press "continue".I get message saying "spam,copied &...
by Whitney8 years ago
I'm not sure if anyone else is having this problem, but it takes forever an a day to publish a new hub on my computer. I've tried two different computers.The hubs never publish in their current browser. After a few...
by Kelly Kline Burnett18 months ago
Have been up since the dawn editing and just now the edit capsule has the heading disappearing so that I am not able to save. I can pull up the hub, edit and even edit the capsule but the heading to save the edited...
Copyright © 2016 HubPages Inc. and respective owners.
Other product and company names shown may be trademarks of their respective owners.
HubPages® is a registered Service Mark of HubPages, Inc.
HubPages and Hubbers (authors) may earn revenue on this page based on affiliate relationships and advertisements with partners including Amazon, Google, and others.