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RESOLVED: Broken link isn't updating after changed in HubTool

  1. ILoveLegosToo profile image61
    ILoveLegosTooposted 23 months ago

    I corrected a broken link about 3 weeks ago, by updating the link and saving the hub.  However, the old link continues to show up in my broken link page.  Clicking retest doesn't do anything as it is looking at the link that was flagged and not the latest one on the hub.  There seems to be a glitch here when a link is updated.

    1. Camille Harris profile image
      88
      Camille Harrisposted 23 months ago in reply to this

      Hi ILoveLegosToo (I love your username!),

      Can you reply with a link to the Hub you're describing so I can have a look?

      Also, relevant:

      http://usercontent2.hubimg.com/12374095.jpg

      1. ILoveLegosToo profile image61
        ILoveLegosTooposted 23 months ago in reply to this

        Thank you Camille for taking a look.  Here's the hub...http://ilovelegostoo.hubpages.com/hub/restaurant-fundraising...the broken link is to Brusters, however I have replaced this link, but the old link continues to show up on the broken link page.

        1. Camille Harris profile image
          88
          Camille Harrisposted 23 months ago in reply to this

          Hi there,

          I just sent you an email from the Team inbox. Let's figure it out from there!

    2. Matthew Meyer profile image78
      Matthew Meyerposted 23 months ago in reply to this

      Thanks for emailing us the details.
      We were able to reproduce the error and have forwarded the information to our engineering team. Thank for your continued patience!

  2. NateB11 profile image93
    NateB11posted 22 months ago

    Just wanted to say I'm having this problem too. I fixed a broken link in one of my hubs but the warning is still showing on my stats page; and also it is showing that the last time the hub was updated was back in Dec. 2014, but I fixed the broken link a few days ago. The link is fixed though, no problem there.

    1. ILoveLegosToo profile image61
      ILoveLegosTooposted 22 months ago in reply to this

      I found that if I changed the order of the modules or made a wording change somewhere else that it would then register the change and clear the broken link message.  If you just change the linked list module, the broken link message persists.

      1. Matthew Meyer profile image78
        Matthew Meyerposted 22 months ago in reply to this

        There is a delay of several minutes from when a broken link is fixed on a Hub and that reflecting during a re-test on the broken links page. The warning in the HubTool will also remain for several minutes as well.

        Make sure to clear your browser cache.
        Check for and install any browser upgrades.
        Restart your computer.

        If you are still experiencing problems (broken links page not updating after and hour or more for example), please share the Hub, the capsule you are editing and the old and new links used via email to team@hubpages.com and we can look into it further.

      2. Matthew Meyer profile image78
        Matthew Meyerposted 22 months ago in reply to this

        @ILoveLegosToo
        I checked your account and the only broken links I see are related to Hubs of yours that are not currently published.
        http://hubpages.com/my/hubs/broken-links
        You can remove the links to these Hubs or if they are published again the links will again be valid.

        1. ILoveLegosToo profile image61
          ILoveLegosTooposted 22 months ago in reply to this

          Thank you Matt.  Appreciate the note and the follow up from this issue.  I'll let you know if it occurs again.

 
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