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FIXED: Images not loading properly

  1. janshares profile image88
    jansharesposted 16 months ago

    I noticed yesterday and it continues today. Thought it was my device but don't think so. Images are loading slowly or not at all on my Kindle and desktop. It's happening with profile pics and images in hubs, questions, and forum posts.

    1. NateB11 profile image92
      NateB11posted 16 months ago in reply to this

      Glad you mentioned this, I was noticing the same thing. I notice on the forums, the little profile pic will sometimes not show up.

    2. Faith Reaper profile image88
      Faith Reaperposted 16 months ago in reply to this

      Yes, I've noticed it too and thought it was my phone and/or laptop.  It shows the first initial of the Hubber name and then slowing uploads their profile pic.

    3. Matthew Meyer profile image77
      Matthew Meyerposted 16 months ago in reply to this

      This is a known issue that we are working to fix.

    4. Matthew Meyer profile image77
      Matthew Meyerposted 16 months ago in reply to this

      This should now be working again.

      1. janshares profile image88
        jansharesposted 16 months ago in reply to this

        Hmmmmm, hasn't kicked in yet. Maybe still cranking up.

        1. Matthew Meyer profile image77
          Matthew Meyerposted 16 months ago in reply to this

          There was an issue affecting follower images on profiles.
          We released a fix and I confirmed it was working on profiles.
          Try to clear your cache and restart your browser and let me know if you are still not seeing some images. Let me know where specifically you are noticing image issues. You can email team@hubpages.com if you would like.

          1. janshares profile image88
            jansharesposted 16 months ago in reply to this

            Okay, will do, Matthew. FYI, it's still happening in the forums, about a 3 second delay before the images fill.

            1. Matthew Meyer profile image77
              Matthew Meyerposted 16 months ago in reply to this

              So if they are loading, then they are working properly.
              We changed them so they do take a bit longer to load (so they don't all load at once)
              It doesn't take that long for me, so it could be related to your ISP.

              1. janshares profile image88
                jansharesposted 16 months ago in reply to this

                Cleared cache, cookies, and browser; signed out, restarted browser, signed back in; They did load in less than a second this time. So I guess it's okay.

                1. Matthew Meyer profile image77
                  Matthew Meyerposted 16 months ago in reply to this

                  Glad to hear it!

  2. paradigm search profile image81
    paradigm searchposted 16 months ago

    I've been noticing it, too. It's as if HP made some sort of change that has increased image bandwidth usage.

  3. paradigm search profile image81
    paradigm searchposted 16 months ago

    Or maybe now images don't load until after the ads do, but by then the ads have messed things up.

    1. janshares profile image88
      jansharesposted 16 months ago in reply to this

      Yeah, something's screwy. (Congrats, your highness.)

      1. paradigm search profile image81
        paradigm searchposted 16 months ago in reply to this

        Thanks. Hopefully there won't be any regicide attempts this time around. lol

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