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FIXED: Images not loading properly

  1. janshares profile image90
    jansharesposted 19 months ago

    I noticed yesterday and it continues today. Thought it was my device but don't think so. Images are loading slowly or not at all on my Kindle and desktop. It's happening with profile pics and images in hubs, questions, and forum posts.

    1. NateB11 profile image93
      NateB11posted 19 months ago in reply to this

      Glad you mentioned this, I was noticing the same thing. I notice on the forums, the little profile pic will sometimes not show up.

    2. Faith Reaper profile image87
      Faith Reaperposted 19 months ago in reply to this

      Yes, I've noticed it too and thought it was my phone and/or laptop.  It shows the first initial of the Hubber name and then slowing uploads their profile pic.

    3. Matthew Meyer profile image76
      Matthew Meyerposted 19 months ago in reply to this

      This is a known issue that we are working to fix.

    4. Matthew Meyer profile image76
      Matthew Meyerposted 19 months ago in reply to this

      This should now be working again.

      1. janshares profile image90
        jansharesposted 19 months ago in reply to this

        Hmmmmm, hasn't kicked in yet. Maybe still cranking up.

        1. Matthew Meyer profile image76
          Matthew Meyerposted 19 months ago in reply to this

          There was an issue affecting follower images on profiles.
          We released a fix and I confirmed it was working on profiles.
          Try to clear your cache and restart your browser and let me know if you are still not seeing some images. Let me know where specifically you are noticing image issues. You can email team@hubpages.com if you would like.

          1. janshares profile image90
            jansharesposted 19 months ago in reply to this

            Okay, will do, Matthew. FYI, it's still happening in the forums, about a 3 second delay before the images fill.

            1. Matthew Meyer profile image76
              Matthew Meyerposted 19 months ago in reply to this

              So if they are loading, then they are working properly.
              We changed them so they do take a bit longer to load (so they don't all load at once)
              It doesn't take that long for me, so it could be related to your ISP.

              1. janshares profile image90
                jansharesposted 19 months ago in reply to this

                Cleared cache, cookies, and browser; signed out, restarted browser, signed back in; They did load in less than a second this time. So I guess it's okay.

                1. Matthew Meyer profile image76
                  Matthew Meyerposted 19 months ago in reply to this

                  Glad to hear it!

  2. paradigm search profile image60
    paradigm searchposted 19 months ago

    I've been noticing it, too. It's as if HP made some sort of change that has increased image bandwidth usage.

  3. paradigm search profile image60
    paradigm searchposted 19 months ago

    Or maybe now images don't load until after the ads do, but by then the ads have messed things up.

    1. janshares profile image90
      jansharesposted 19 months ago in reply to this

      Yeah, something's screwy. (Congrats, your highness.)

      1. paradigm search profile image60
        paradigm searchposted 19 months ago in reply to this

        Thanks. Hopefully there won't be any regicide attempts this time around. lol

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