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Where's the earnings message gone on the dashboard

  1. makingamark profile image75
    makingamarkposted 12 months ago

    I'm used to clicking on the hubs page on my dashboard and being able to see an earnings message for the total earned to date this month up top.

    Apart from anything else it's a quick way of being able to tell whether the dashboard has updated

    However the earnings message has disappeared! What's happened to it?

    Please can we have it back.

    1. Marina Lazarevic profile image87
      Marina Lazarevicposted 11 months ago in reply to this

      It's gone from the My Account > Hubs > Statistics page. The new quality alerts created the potential for an excessively high number of notices to appear on that page. We removed the earnings notice as it is not Hub (or Hub Stats) related. The earnings notice will always be just a tab away in My Account > Earnings > Settings: https://hubpages.com/my/earnings/affiliate/

      1. Phyllis Doyle profile image94
        Phyllis Doyleposted 11 months ago in reply to this

        Since not everyone reads every post in every forum, is it possible that a notice can be emailed out about changes such as this, or at least put in the newsletter?  Just implementing a change without telling us causes wasted time on forum threads and duplicate threads.

        Edit:  I knew about the Earnings tab, just relied on the account page $ for quick reference.

        1. Marina Lazarevic profile image87
          Marina Lazarevicposted 11 months ago in reply to this

          Since the information that was removed is accessible from two additional places in My Account, this didn't meet the bar for an announcement. As I mentioned in this post, it's no faster to get to My Account > Hubs > Settings than it is to get to My Account > Earnings > Earnings Reports, unless of course you have the former bookmarked in your browser.

          I do believe it'll be mentioned in this week's newsletter, though!

          1. makingamark profile image75
            makingamarkposted 11 months ago in reply to this

            Except we used to have a nice big figure for this month on (one click) "My Account"

            and a very much smaller figure (get my glasses out) on (one click) "My earnings"

            I can adapt to the change - it's just a pity I now have click two different pages to get the info I want.

            1. Mark Ewbie profile image81
              Mark Ewbieposted 11 months ago in reply to this

              Some sort of magnifying glass may be useful.  You could keep it in your top pocket.

              1. makingamark profile image75
                makingamarkposted 11 months ago in reply to this

                It's HUGE and in a pot to the left of my iMac

                1. Mark Ewbie profile image81
                  Mark Ewbieposted 11 months ago in reply to this

                  +1 for the comeback smile

                  -1 for having a Mac.  Seriously with Windows 11 Microsoft will finally get one that works.  Maybe.

                  1. makingamark profile image75
                    makingamarkposted 11 months ago in reply to this

                    +1 to Squidoo for buying me my iMac wink

                    (PS I've nothing against Windows or Microsoft - I just wanted a computer that didn't fail after a year and/or blow up. There is no way I would ever go back to PC after having had an iMac. I asked blog followers before I got one and the reason I did is because everybody I asked who had an Apple product talked about how many they still had that worked. They had upgraded rather than replaced - and that's a concept I like)

          2. CatherineGiordano profile image90
            CatherineGiordanoposted 11 months ago in reply to this

            I noticed it was gone and thought it was a temporary glitch. I went to the Earnings tab.  I finally came to the forum to find out why it is missing since it was beginning to look permanent.  HP might have put up a notice on the stat page for a week or so explaining where to go. it is less convenient to have to open the earnings tab, but that's life on HP.

  2. VerityPrice profile image93
    VerityPriceposted 12 months ago

    I noticed this too, I thought it might just be me at first. I think it might be part of the new updates that they put/are putting in place. But yes I agree with you, it was nice to have it there on your dash as a little way of checking at a glance.

  3. makingamark profile image75
    makingamarkposted 11 months ago

    If it doesn't reappear I'll certainly be looking at my dashboard a lot less.  One quick hit means you look. When you have to do several clicks to get the same info there's a disincentive to bother.

  4. DrMark1961 profile image91
    DrMark1961posted 11 months ago

    Do you think HP staff got tired of seeing all of those forum threads about "My earnings have not been updated for 48 hours"?

    1. makingamark profile image75
      makingamarkposted 11 months ago in reply to this

      Spot on! big_smile

  5. Jasmeetk profile image76
    Jasmeetkposted 11 months ago

    I am also facing he same issue...

  6. Mark Ewbie profile image81
    Mark Ewbieposted 11 months ago

    Maybe it is a browser problem.

    Have you tried using Chrome?

    1. Marisa Wright profile image92
      Marisa Wrightposted 11 months ago in reply to this

      I'm using Chrome, I can't see it either.

      1. Mark Ewbie profile image81
        Mark Ewbieposted 11 months ago in reply to this

        Might be worth giving Firefox a go.  That is quite highly rated.

        1. Marisa Wright profile image92
          Marisa Wrightposted 11 months ago in reply to this

          Yes, Firefox is good.  The absence of the earnings bar doesn't actually bother me though.

  7. relache profile image86
    relacheposted 11 months ago

    Obviously, money was why most humans used to check in on their dashboards at all, and clearly that is not a good motivator right now.

    It's clear that every change made to the dashboard in the last several years has been a negative action indicator, which is another way of saying admin seems to be getting advice that the best way to get users re-engaged with the site is to continually stream little data indicators to us about what we are doing wrong.

    This is just the latest update so we can be informed very precisely as to how we are not doing exactly what admin wants.  They aren't getting through the mass of outdated content using editors as quickly as needed, and it's also cheaper if you can induce the users to fix stuff themselves.

  8. Will Apse profile image89
    Will Apseposted 11 months ago

    The quality alerts are located where the earnings once were.

    I suppose it is partly a question of how many items you can shoehorn into the main page.

    They might be hiding the awful truth that you only a made a dollar yesterday, lol.

    1. Mark Ewbie profile image81
      Mark Ewbieposted 11 months ago in reply to this

      Maybe it works if you use Internet Explorer.

      1. Will Apse profile image89
        Will Apseposted 11 months ago in reply to this

        lol. I am heading to the museum right now to try it.

    2. Marina Lazarevic profile image87
      Marina Lazarevicposted 11 months ago in reply to this

      I suppose it is partly a question of how many items you can shoehorn into the main page.

      This. It was not part of a secret agenda to hide earnings information. It was purely a question of space.

      1. sallybea profile image96
        sallybeaposted 11 months ago in reply to this

        That is a shame, I liked it where it was.

        1. Thelma Alberts profile image81
          Thelma Albertsposted 11 months ago in reply to this

          Me, too.

      2. makingamark profile image75
        makingamarkposted 11 months ago in reply to this

        So why not make the filter a drop down option? That's something people only use periodically but it takes up a huge amount of space.

        Or make the "My Earnings" tab on the dropdown menu at the top have the earnings info.

        That way I just need to hit "My Earnings" rather than "My Account" to get the info that was available.

        I've stopped checking "My Account" since the earnings disappeared and I don't suppose I'll be the only one - which means clicks recorded on the site will go down.  I checked it when it was easy peasy - and I won't once you put it behind more than one click. I know that's silly - but it's also typical online behaviour.

        I'd just like to have a one click solution from the main dropdown menu.

        1. Marina Lazarevic profile image87
          Marina Lazarevicposted 11 months ago in reply to this

          Or make the "My Earnings" tab on the dropdown menu at the top have the earnings info.

          This is already the case, assuming we are talking about the same thing. If you go to [username] ---> My Earnings from the header navigation bar, you are taken to the Earnings Reports page.  In the All Programs Summary section at the top, there are four data points:
          - Yesterday
          - Last 7 days
          - This month (Dec)
          - Last month (Nov)

          The This Month (Dec) amount is the same info that is in the "HubPages Earnings Program: $7B so far this month" section that got removed from the main page. It is still only 1 click away, but the information is a little less prominent because it is not in its own section.

          1. makingamark profile image75
            makingamarkposted 11 months ago in reply to this

            Deleted

            1. Marina Lazarevic profile image87
              Marina Lazarevicposted 11 months ago in reply to this

              It is one click though. I'm sure we are misunderstanding each other somehow.

              1. sallybea profile image96
                sallybeaposted 11 months ago in reply to this

                It is one click, but it is not a drop down menu, seems to me that a drop down menu would still have to take you to another page.as does the current method.  I don't think anyone really wants to have to do that one click:)

          2. Phyllis Doyle profile image94
            Phyllis Doyleposted 11 months ago in reply to this

            This is where I always go to check my earnings for a certain period, or check my balance. I have no problem using this feature. It is just that suddenly the earnings line on the account page was gone and that was a concern. I am okay with the change now that I understand it.

    3. Snakesmum profile image89
      Snakesmumposted 11 months ago in reply to this

      If only, Will, if only......   :-(

  9. Mark Ewbie profile image81
    Mark Ewbieposted 11 months ago

    If I install Windows 10 and try using Safari it might come back.

    1. NateB11 profile image92
      NateB11posted 11 months ago in reply to this

      Lol

  10. Sherry Hewins profile image94
    Sherry Hewinsposted 11 months ago

    I didn't even notice the change until I saw this forum post. I will still visit the My Account page every day. The main reason I go there is to check how my traffic is doing. The earnings are secondary.

  11. Will Apse profile image89
    Will Apseposted 11 months ago

    There was once a thread entitled 'First World Problems'.

    I think this stuff would qualify, lol.

    1. NateB11 profile image92
      NateB11posted 11 months ago in reply to this

      lol

  12. C.V.Rajan profile image69
    C.V.Rajanposted 11 months ago

    If bad signals come first, bad news will follow!

 
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