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Contact author link on topical sites

  1. Paul Edmondson profile image
    91
    Paul Edmondsonposted 6 months ago

    https://usercontent2.hubstatic.com/13397953_f520.jpg
    Today, to help people more easily contact an author, we added a link to email the author that respects the author's setting in their preferences.

    Hopefully, this will lead to folks getting a few good emails from time to time.

    1. Margaret Schindel profile image92
      Margaret Schindelposted 6 months ago in reply to this

      Paul, I think this is a great idea, especially since it allows us to be contacted by our readers without divulging our email addresses.

      Well done, HubPages Team!

      1. Glenn Stok profile image94
        Glenn Stokposted 6 months ago in reply to this

        Actually, that's wrong. If you reply to anyone who sends you an email via that link, they will have your email address.

        1. Venkatachari M profile image84
          Venkatachari Mposted 6 months ago in reply to this

          Yes, Glenn. If they are really impressed by your articles and want to thank or appreciate you or like to get some more knowledge regarding the subject, then it is okay. But, some people are not honest and they try to take undue advantage in contacting strangers for their own benefits. That will be bad.

          1. Glenn Stok profile image94
            Glenn Stokposted 6 months ago in reply to this

            That's right. That's actually what my concern is. We never know when someone is just collecting email address to spam later. They may send you a legitimate-sounding question to answer just to get your email address.

            1. Margaret Schindel profile image92
              Margaret Schindelposted 6 months ago in reply to this

              Paul's post said "Today, to help people more easily contact an author, we added a link to email the author that respects the author's setting in their preferences." So I assume if we set our preferences not to allow people outside HubPages to contact us, the contact the author feature will not allow them to contact us.

              1. lobobrandon profile image82
                lobobrandonposted 6 months ago in reply to this

                Yes, that's how it's supposed to work.

              2. Glenn Stok profile image94
                Glenn Stokposted 6 months ago in reply to this

                Margaret, If you shut that off in your settings then the "Contact Author" link will not appear in your hubs for outsiders or for other Hubbers.

                1. Margaret Schindel profile image92
                  Margaret Schindelposted 6 months ago in reply to this

                  Got it - thanks for the clarification, Glenn!

            2. lobobrandon profile image82
              lobobrandonposted 6 months ago in reply to this

              To be honest, I don't think that's going to be an issue at all. No one is going to go through the trouble of reading and asking legitimate questions only to get an email ID. There are so many other ways to steal email details of people.

              There maybe emails offering SEO and marketing services and there could also be the occasional scam attempt.

        2. Chuck profile image85
          Chuckposted 6 months ago in reply to this

          I have my settings set to allow people to contact me through a link from HubPages.  In my 10+ years on HubPages I have received a dozen or so emails from readers of my Hubs.  None of these seemed to be seeking my email address and more than one shared useful information or leads for further research to use in either a future Hub or to expand and improve a current one.  While I have not had any problems with these occasional emails from readers or from them after answering them I do have 2 options if I should receive a suspicious one.  First, I can simply delete it without answering it; and, Second I have a couple of old email addresses with no public personal information which can use to reply to them without being concerned about spam to my regular email.

    2. Venkatachari M profile image84
      Venkatachari Mposted 6 months ago in reply to this

      Paul, I appreciate your well-done recipe hubs.
      I am wondering what is that line above the Delishably.com showing time and Verizon name. In another thread, it was semil.com and time. What are these things?

      1. lobobrandon profile image82
        lobobrandonposted 6 months ago in reply to this

        That's just a screenshot from his phone. So they show his current network provider and the time.

        1. Venkatachari M profile image84
          Venkatachari Mposted 6 months ago in reply to this

          Thanks for the reply. I am new to all these mobile phones. Just my son couriered me a smartphone. I don't know how to use it. I have to learn it. I was habituated with ordinary phones and most comfortable was Nokia 200 phone for me.

    3. bravewarrior profile image93
      bravewarriorposted 6 months ago in reply to this

      This is a great idea! If it's easier to contact the author, readers may be more prone to do so.

      Right now on HP, the email option is buried underneath the Fan Mail tab on the author's profile page. How many readers outside of HP would know to go there?

      Brilliant move!

    4. Au fait profile image93
      Au faitposted 6 months ago in reply to this

      I note that this feature is only available on hubs that have been moved to niche sites.

      1. lobobrandon profile image82
        lobobrandonposted 6 months ago in reply to this

        yup

    5. FlourishAnyway profile image91
      FlourishAnywayposted 6 months ago in reply to this

      Here's the issue I am experiencing: long, detailed emails with content that should be posted comments everyone should see. The comments sometimes deeply enrich the hub.  Also, viewers who seek private responses to their situation and even phone call consultations.  Not happening.  I appreciate the work that you all put into this, but it's a fix I wasn't looking for  It isn't working for me just a few days in, so I've opted out.  It is less appropriate for some types of hubs. Sorry.

      1. janshares profile image90
        jansharesposted 6 months ago in reply to this

        +1

      2. lobobrandon profile image82
        lobobrandonposted 6 months ago in reply to this

        It's a feature you can opt out of very easily. You take it if you want it or not, totally up to you. And you learned it's not for you, same with many others here. I'm just happy the team is still looking for ways to make things better. The day they stop trying is the day the websites fail.

        There are some people whose hubs benefit by having this option. Especially those who write in the health and wellness niche.

        1. Margaret Schindel profile image92
          Margaret Schindelposted 6 months ago in reply to this

          +1

  2. lobobrandon profile image82
    lobobrandonposted 6 months ago

    A nice feature to add. Makes the whole site seem a lot more legit.

  3. Perspycacious profile image74
    Perspycaciousposted 6 months ago

    Haven't we always been been able t send a Hubber an email directly form going to Fan Page?

    1. lobobrandon profile image82
      lobobrandonposted 6 months ago in reply to this

      Yes, but now unregistered users can send emails. So you can receive emails from readers directly.

    2. Glenn Stok profile image94
      Glenn Stokposted 6 months ago in reply to this

      Only if the Hubber allows it. In your settings you can opt out of allowing anyone to email you via fan mail (and now via the hub).

      1. Venkatachari M profile image84
        Venkatachari Mposted 6 months ago in reply to this

        It's true. But allowing or disallowing arises only after receiving the first mail. You can opt out for entire comments or fan-mails.

        1. lobobrandon profile image82
          lobobrandonposted 6 months ago in reply to this

          If you opted out for fan mail from people. I think it automatically disallows anyone from contacting you. That's what I understood from Pauls original post.

          1. Venkatachari M profile image84
            Venkatachari Mposted 6 months ago in reply to this

            That's what I don't want to. I like comments and fan-mails but do not want to receive abusive or spam comments targeting a person instead of the content. For this, you have to judge each one separately and ban only such personal targeting people.

            1. lobobrandon profile image82
              lobobrandonposted 6 months ago in reply to this

              Just ignore email that you get from these people. Ignore the comments too. Nothing has changed. Just that people have a way of contacting you other than the comments section, if you allow them to.

  4. janshares profile image90
    jansharesposted 6 months ago

    hmm I don't think I'm comfy with this. I can't imagine anything someone would need to say or ask in an email that they couldn't write in the comment section. I respond to all of my readers' in the comment section. As a therapist, I could run into ethical issues with someone emailing me about a serious issue. I also think it leaves one open to trolls and inappropriate emails. Thanks for the option of turning it off.

    1. WryLilt profile image87
      WryLiltposted 6 months ago in reply to this

      I have a lot of people contact me about my personal stories, thanking me or asking me questions which they don't feel comfortable doing publicly. So it's useful for some. smile

      1. janshares profile image90
        jansharesposted 6 months ago in reply to this

        I can definitely understand that based on the type of articles you write.

  5. Will Apse profile image88
    Will Apseposted 6 months ago

    Disposable email addresses, expire after 48 hours, no come back:

    http://www.throwawaymail.com/

    1. lobobrandon profile image82
      lobobrandonposted 6 months ago in reply to this

      Thank you for emailing Will Apse!

      Authors on HubPages love getting emails from readers and fellow Authors.

      1. Will Apse profile image88
        Will Apseposted 6 months ago in reply to this

        Got your email, so it works. It is not a good solution for long term correspondence as the recipient cannot reply but you could always include a message to your 'fan' (or hater perhaps) to use the original form on the page concerned to send further emails. Get a new disposable email each time, it takes mere seconds.

        Or do what Venkatachari M suggests and use a non-personal email for 'fan' correspondence.

        I must admit, I wouldn't want to get into long chats with readers given the time it takes me to write a grammatically correct, typo-free paragraph, but a lot of people will appreciate the validation of their work via a message.

  6. Jodah profile image85
    Jodahposted 6 months ago

    This is a welcome innovation. Especially as they are trying to restrict comments to those beneficial to the article and not just praising the author such as "great article." If readers want to do that they can email the author.

    1. Will Apse profile image88
      Will Apseposted 6 months ago in reply to this

      I reckon you have hit the nail on the head.

 
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