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Can't add a description to a product capsule

  1. Jan Saints profile image84
    Jan Saintsposted 2 months ago

    The description doesn't appear when you save the capsule! Been seeing this issue for about a week.

    1. TIMETRAVELER2 profile image93
      TIMETRAVELER2posted 2 months ago in reply to this

      It only appears if you choose specific product rather than just using a key word.  Doing this requires you to open Amazon.com, search the products, find the one you want, click on it and then copy its URL onto the product search box.

      1. Jan Saints profile image84
        Jan Saintsposted 2 months ago in reply to this

        But this is exactly what I'm doing! The same problem was reported some time back, and I think it's happening again. The staff needs to look into it.

        1. TIMETRAVELER2 profile image93
          TIMETRAVELER2posted 2 months ago in reply to this

          Well, then, email them. I am not having this problem, though, so it may have something to do with your browser.  Good luck.

          1. Jan Saints profile image84
            Jan Saintsposted 2 months ago in reply to this

            It worked after getting a fresh URL from Amazon, instead of copying the one already on my page. Thank you! smile

 
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