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Where do you go when there's a technical problem?

  1. JimmyTH profile image61
    JimmyTHposted 7 years ago

    For a couple of days now the stats on my pages have been frozen. Nothing new being recorded, numbers haven't changed, and my partner is seeing the same thing on her account here. I was looking for a tech support email address or someplace like that to report the problem and couldn't find it.


  2. frogdropping profile image84
    frogdroppingposted 7 years ago

    Jimmy this is causing a lot of consternation for many hubbers. There's a ghost in the machine somewhere. If you check in the sub-forum that relates to official announcements, you'll find that the hubteam have posted a thread relating to the stats server being down.

    It will resume normal service once they've fixed the problem smile

  3. relache profile image86
    relacheposted 7 years ago


    If you think there's a problem, be sure to check the Official HubPages Annoucements topic for posts and updates from admin.

    There's a thread about the stats issue which you can read for more info.

  4. JimmyTH profile image61
    JimmyTHposted 7 years ago

    Thanks a lot, I wanted to be sure somebody was working on the problem. From the other feedback I get I know the pages are still up, that's the most important thing.