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Problems with News Capsule

  1. Whitney05 profile image67
    Whitney05posted 8 years ago

    Every time I save my hub, the news capsule disappears.

    I go back to edit, refresh the news capsule a few times, and the info appears again. I save, and then it disappears.

    Anyone else having this problem?

    Edit: Now the capsule won't pull up anything for the same phrase that was pulling up just a few minutes ago, much less seconds after. (Save capsule, info appears for a brief second, disappears, reopen capsule, preview and see nothing, click preview again and the info appears, save, it disappears, reopen, preview and nothing)

  2. Whitney05 profile image67
    Whitney05posted 8 years ago

    Anyone? Because I'm still having problems with it today. News appears. I save. I disappears.

  3. Paul Edmondson profile image
    Paul Edmondsonposted 8 years ago

    I know we've had some issues with the news capsule.  We'll look into it.  Thanks for letting us know.

  4. Whitney05 profile image67
    Whitney05posted 8 years ago

    Your welcome. It's just rather frustrating because the news keeps disappearing. I hope if it's a bug, you guys can fix it.

    The most frustrating part is when I finally get it to appear in the edit form, it disappears in published form.

  5. Stacie Naczelnik profile image87
    Stacie Naczelnikposted 8 years ago

    Yes, this happens to me all the time.  It is frustrating.  I always put it in a place on my hub so it won't be obvious if it isn't showing.

  6. LdsNana-AskMormon profile image90
    LdsNana-AskMormonposted 8 years ago

    yes... I am having the same problem with the news feed capsule.  Question... if the capsule feed is not working... are we penalized for this.  I think if a You tube link is not working we are penalized in some way...

    So, should we remove the news feed capsules until the problem is fixed -- if we are penalized?