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help, the amazon capsules show no products this morning!

  1. rebekahELLE profile image89
    rebekahELLEposted 7 years ago

    I have just checked my latest hub about love quotes ...  and I had 2 amazon capsules with products. now they are not showing, saying there are no amazon results.

    I don't have time to fill them back up now, has anyone had this happen before?

    1. Diskobolos profile image57
      Diskobolosposted 7 years ago in reply to this

      That really is a serious problem!smile

    2. nick071438 profile image51
      nick071438posted 7 years ago in reply to this

      A few days back I noticed the same problem akin to those presented herein- missing amazon products.  I was dismayed.  I thought it was my mistake.  I had to press edit and save buttons to no avail.  I thought I had the amazon products displayed without logging in to my amazon associate account, so the day after I logged in to my amazon account, edit the capsule and renewed displaying products.  I thought I had the problem solved.  However- after reading this particular forum- I came to realize that I was not alone bothered by this problem; that something abnormal in our operations could be traced back to hubpages.  Is my contention correct?

  2. rebekahELLE profile image89
    rebekahELLEposted 7 years ago

    also on my hans zimmer hub? hmm

  3. profile image0
    blogsiteposted 7 years ago

    Me too, Amazon capsules don't works in hubpages

  4. AdeleCosgroveBray profile image89
    AdeleCosgroveBrayposted 7 years ago

    Maybe this is a problem at Amazon's end of things?  My Amazon product links are mostly missing too.

  5. prettydarkhorse profile image63
    prettydarkhorseposted 7 years ago

    some are ok, some arent,. specially those which are not books huh,

  6. profile image0
    Janettaposted 7 years ago

    well the good news is that all the products'URLs are still there, so after the problem is fixed, your products should show back up

    1. burakyilmaz profile image60
      burakyilmazposted 7 years ago in reply to this

      You are right. All our capsule information is in Hubpages database. When they fix the module code, we will all take the working Amazon capsules back smile

  7. burakyilmaz profile image60
    burakyilmazposted 7 years ago

    Hubpages Amazon capsule has a problem. Whether you use direct product link or keywords, some of them expire unless you change the keywords or the product ASINs regularly smile

    I think Hubpages developers soon will resolve the situation.

  8. SimeyC profile image89
    SimeyCposted 7 years ago

    Yep - I only seem to be missing the links for books - unfortunately I have quite a few Hubs that have links to books so I hope it is fixed soon!!!

  9. Susana S profile image91
    Susana Sposted 7 years ago

    I emailed hubpages earlier to ask if it was a problem at their end, hope for a reply soon.

  10. girly_girl09 profile image68
    girly_girl09posted 7 years ago

    just noticed this. Amazon is gone on most of my hubs, although one of my newer hubs with grocery items seems to be displaying properly. odd.

  11. Peter Dickinson profile image82
    Peter Dickinsonposted 7 years ago

    I am having the same problem today. When I let the pod choose I get results but when I choose there is nothing. I hope it gets sorted soon.

  12. NaomiR profile image88
    NaomiRposted 7 years ago

    About half of mine are fine and the rest are blank. This is weird. I hope it gets fixed soon.

  13. rebekahELLE profile image89
    rebekahELLEposted 7 years ago

    I had to go look for my son's blind cat...

    so others are having this problem also, hope it is resolved soon.
    I have never noticed this problem before as I often check my hubs.

    thanks for helping. smile

    1. G Miah profile image82
      G Miahposted 7 years ago in reply to this

      I can breath! I thought i violated someone's t&cs!

  14. Cagsil profile image61
    Cagsilposted 7 years ago

    For the last 5 days consecutively, I have had to reset Amazon capsules on my hubs. It is beginning to be a bother.

    There is no reason why these modules/capsules keep resetting themselves.

    I have capsules on some hubs, using the exact same keywords, and the products are showing up on those hubs, but not on others.

    1. shazwellyn profile image83
      shazwellynposted 7 years ago in reply to this

      I hope that we dont have to reset them?

      1. Cagsil profile image61
        Cagsilposted 7 years ago in reply to this

        My point is they are resetting on their own. This is a problem because it leaves wide-open white spaces/emptiness in certain areas of the Hubs. smile

        1. shazwellyn profile image83
          shazwellynposted 7 years ago in reply to this

          Some have now come back but I am still missing a few!  When I look in via edit, the listings are still there but not for the viewers out of this mode. 

          The hitch is lasting too long really.  What next?

          edit update... I have just read Paul's response from 15 hours ago... that is why some of my Amazon capsules are up and running but others arent. I wonder how long before the issue is resolved 100%?

          I also think the capsule problem might have an affect on the authur / hub score... mistakes in our hubs are penalised in search engines etc until the hub is crawled again.

          However, thank you Paul for responding to our concerns so quickly - I know that the staff will be working hard to fix the problems x

  15. shazwellyn profile image83
    shazwellynposted 7 years ago

    bleeding norah!  Mine have all gone as well!  Not good sad

  16. rebekahELLE profile image89
    rebekahELLEposted 7 years ago

    I just sent a message to amazon describing the problem. It is rather strange as the URL's are still in the capsule, but nothing is showing.

  17. profile image0
    Nelle Hoxieposted 7 years ago

    welcome to the wonderful world of online marketing. It's in the best interest of both HP and Amazon to fix things. So I'm sure the right people are working on it.

    Although some of my product is showing. Might just be out-of-date links. Another joy of online marketing.

    1. rebekahELLE profile image89
      rebekahELLEposted 7 years ago in reply to this

      I guess we'll see. they do respond quickly. I already got one response, but I had given them my profile link instead of a specific hub link. the thing is, it seems to have happened to many people on the same day. the hub I just published has no results shown, yet I just picked the products a few days ago. hmm

    2. prettydarkhorse profile image63
      prettydarkhorseposted 7 years ago in reply to this

      thanks Nelle, is it advisable to fix it now and put the item one by one or just wait for it,

    3. bbpaula888 profile image61
      bbpaula888posted 7 years ago in reply to this

      Hi! I'm new here and I don't know how the Amazon capsules work.  Do  I have to go to Amazon first and search for products I want to advertise on my capsule or would the capsules do that automatically?  Is it ok if my content doesn't have anything to do with the Amazon products?

      Thanks!
      Claire

      1. AdeleCosgroveBray profile image89
        AdeleCosgroveBrayposted 7 years ago in reply to this

        You can opt for any of those choices, Claire. 

        You can only potentially earn money from advertising Amazon's capsules if you first become an Amazon Associate.  Do this by clicking on the affiliate settings option in "My Account", and follow the instructions there.

        If you add an Amazon capsule to a Hubpage, you're given the choice of choosing items from Amazon yourself, by browing Amazon then using Copy & Paste to put the URL or ISBN number into the Amazon capsule.  Or you can opt to type keywords into the capsule and Amazon will pick things automatically.

        You don't have to add an Amazon capsule to every Hubpage, or even any Hubpage ever if you don't want to.  It's up to you.

  18. kirstenblog profile image74
    kirstenblogposted 7 years ago

    This might be why my amazon traffic has dropped hmmsad I hope it gets fixed soon smile

    I also have ordered items that have not been shipped and its like 2 weeks now in the ordered section hmm

    Some confusing stuff, just have to be patient I guess smile

  19. rebekahELLE profile image89
    rebekahELLEposted 7 years ago

    here is the response I just received from Amazon:

    Hello,

    It looks like the error with the Amazon Capsule. As that is not offered by our
    program but hubpages you will need to contact them and let them know. You can
    try using the link building tools in Associate Central and adding those links to
    your hubs and see if those work. You can also post in the forums on Associate
    Central and maybe someone there knows a work around.

    I hope this information has been helpful. If you need to contact us back, you
    can do so by using the secure form at the following specialized link to ensure
    we receive your message:


    {?? help from HP staff?}

    1. brimancandy profile image80
      brimancandyposted 7 years ago in reply to this

      This is the exact same message they sent me, when I asked them why I wasn't getting any traffic. I think they are attempting to get people to use more of their services by making it difficult for our capsules to work at hubpages.

      They also suggested that I use their link building tools, like the stripe. or whatever. No real answer.

  20. Dao Hoa profile image60
    Dao Hoaposted 7 years ago

    I sent them an email yesterday too.

  21. pauldeeds profile image
    61
    pauldeedsposted 7 years ago

    The problem is fixed, but because of various levels of caching that occur, it may be some time before all the Amazon capsules are displaying correctly again.   There is no need for you to change the configuration of your capsules.

    1. WriteAngled profile image91
      WriteAngledposted 7 years ago in reply to this

      Thank you very much, Paul

    2. rebekahELLE profile image89
      rebekahELLEposted 7 years ago in reply to this

      thanks so much Paul! my latest one is up again, but the Zimmer one is still missing a couple. I'll be patient. we appreciate your help.

    3. wyanjen profile image86
      wyanjenposted 7 years ago in reply to this

      Patience...

      smile

      1. DeanKeaton259 profile image59
        DeanKeaton259posted 7 years ago in reply to this

        I didn't realize that Paul Deeds was in fact HubPages staff. I think he needs a more brightly colored avatar to stand out on the forums. The small greyish "hubpages staff" by his name is very easy to miss.

    4. Mama Sez profile image74
      Mama Sezposted 7 years ago in reply to this

      Hi Paul, I got mine fixed yesterday with some tweaking, but now it's back to no display.  It feels like the hubs were being rotated to "ok" and "not ok" in terms of amazon capsule display.  Only two of my hubs have displays now, the others are problematic.  FYI

  22. frogdropping profile image84
    frogdroppingposted 7 years ago

    Another thankyou from me - especially as we won't have to reset anything. Big thanks smile

  23. Isabelle22 profile image58
    Isabelle22posted 7 years ago

    Mine are now fixed after they all disappeared. Yayyyy!!!

  24. marcofratelli profile image73
    marcofratelliposted 7 years ago

    Thanks guys. Seems like it's only a matter of time now.

  25. Cagsil profile image61
    Cagsilposted 7 years ago

    Thank you Paul. smile

  26. Anamika S profile image70
    Anamika Sposted 7 years ago

    I just noticed it too...

  27. ninjacraze profile image38
    ninjacrazeposted 7 years ago

    same with me

  28. RedElf profile image85
    RedElfposted 7 years ago

    Not out of date on my hubs, though I have had that happen, too. This was brand new product, Nelle - I haven't checked them all bu the new ones are having problems. As soon as I went into edit mode, the product showed up, so I hope it stays - otherwise pain inna butt ;(

  29. DeanKeaton259 profile image59
    DeanKeaton259posted 7 years ago

    Mine are all still broken. WTF... They show up in edit mode, but not in preview or when published... The links are good, the products are currently offered. The capsules are the problem! I suspect HubPages is to blame here, not Amazon.

  30. wyanjen profile image86
    wyanjenposted 7 years ago

    lol

    Yes, he needs a big ol' halo.

  31. profile image0
    Audreveaposted 7 years ago

    Mine aren't fixed

  32. dave01012 profile image61
    dave01012posted 7 years ago

    mine still aren't working sad

  33. cindyvine profile image89
    cindyvineposted 7 years ago

    some that were gone have come back and others that were here have gone, but I'm not to fazed as am having a chillaxing weekend.

  34. brimancandy profile image80
    brimancandyposted 7 years ago

    I just tried to edit my hubs, and my ads all show up in edit mode. When I finish editing I go back to my hub, and the ads are gone again. My ads are not showing on any of my hubs.

    1. profile image0
      mtsi1098posted 7 years ago in reply to this

      same for me...just as well though amazon is not working for me smile

  35. shazwellyn profile image83
    shazwellynposted 7 years ago

    Still problems with the capsule.  Surely hubpages actions would have filtered through by now?x

  36. Dao Hoa profile image60
    Dao Hoaposted 7 years ago

    I still have problem with Amazon and I got the same email like other hubbers from Amazon.

    We need help again if it was fixed before. Thanks Hp staff smile

    1. shazwellyn profile image83
      shazwellynposted 7 years ago in reply to this

      Ive contacted Paul Deeds again, just in case they think all is well and it still needs more work.  Im not sure if it being a weekend whether this will impact on a resolution or not? x

      1. shazwellyn profile image83
        shazwellynposted 7 years ago in reply to this
        1. profile image0
          mtsi1098posted 7 years ago in reply to this

          thanks for the follow up...

  37. compu-smart profile image79
    compu-smartposted 7 years ago

    BIG PROBLEM!!! Still no Amazon products showing on my hubs even after i reload them they have again dissapeared!!

  38. rebekahELLE profile image89
    rebekahELLEposted 7 years ago

    remember Paul's message said it still may take some time for all of the capsules to be fixed.

    I just checked a few of mine. one of them still has no products.
    patience on our part. I've made clicks, but still not one sale from amazon capsules. hmm

    1. Money Glitch profile image85
      Money Glitchposted 7 years ago in reply to this

      Thanks for the latest update rebekahELLE, I too still have a few hubs in which the amazon capsules are not working...  I will check back later to see if there is another update! smile

  39. shazwellyn profile image83
    shazwellynposted 7 years ago

    Still no resolve. I will see what it is like tomorrow x

  40. Garnet Greene profile image60
    Garnet Greeneposted 7 years ago

    One of my hubs was missing Amazon ads yesterday, and there back today. It's mysterious I guess.

  41. profile image0
    Audreveaposted 7 years ago

    Mine are looking ok now. Hope I'm now speaking too soon ..

  42. Mama Sez profile image74
    Mama Sezposted 7 years ago

    Amazon capsules now working in my hubs.  Thanks.

  43. shazwellyn profile image83
    shazwellynposted 7 years ago

    Fingers crossed... all seems great now!

  44. muratos profile image60
    muratosposted 7 years ago

    i think this problem was solved. everything is working properly smile)

  45. Peter Dickinson profile image82
    Peter Dickinsonposted 7 years ago

    The problem had gone yesterday but back again today.

  46. thisisoli profile image56
    thisisoliposted 7 years ago

    Still seems to be working fine here!

    Did notice a drop in earnings could do it though!

 
working