If visitor clicks on product ‘X’ in Amazon capsule, reads the review of product ‘X’ in Amazon and navigate to Product ‘Y’ and buys product ‘Y’, do I get the referral commission?
Short answer is yes you do - if someone clicks through to Amazon when your ads are showing and buys anything you get the commission.
Unless they delete the cookie and there is also a time limit - not sure how long!
I seem to sell 1 related item to 1 completely unrelated one!
amazon cookies only last 24 hours.
so if they click your capsule for product "x" and end up buying product "y" then you still get commission as long as it was within 24 hours of clicking through your capsule.
No they are not.
Amazon cookies are single session. As soon as they navigate away from amazon, even if they come straight back, you lose the sale.
I'd like to try to clear up the Amazon session length. This is quoted directly from the Amazon Affiliates Program Operating Agreement:
We will pay you advertising fees on Qualifying Purchases in accordance with Section 8 and the Associates Program Advertising Fee Schedule. Subject to the exclusions set forth below, a “Qualifying Purchase” occurs when (a) a customer clicks through a Special Link on your site to the Amazon Site; (b) during a single Session that customer either (i) adds a Product to his or her shopping cart and places the order for that Product no later than 89 days following the customer’s initial click-through, (ii) purchases a Product via our 1-Click feature, or (iii) streams or downloads a Product from the Amazon Site if the Product is a Digital Product; and (c) the Product is shipped to or streamed or downloaded by, and paid for by, the customer.
A “Session” begins when a customer clicks through a Special Link on your site to the Amazon Site and ends upon the first to occur of the following: (x) 24 hours elapses from the customer’s initial click-through; (y) the customer places an order for a Product that is not a Digital Product; or (z) the customer follows a link to the Amazon Site that is formatted with an Associate’s tag that is not assigned to you.
So if someone clicks on your link and places something in their shopping cart, that commission is yours as long as they purchase it in the next 89 days. And a "session" lasts for 24 hours unless they place an order, 24 hours go by or they click on another affiliate's link.
I'm pretty sure I got that right. Anyone?
Okay, I never shop on Amazon so I don't know what the one-click thing is - does it bypass the shopping cart?
FOR EXAMPLE A mother puts stuff with my cookie in the shopping cart (to start the 89 days). The dad comes along and buys a fishing pole with one-click. My tracking cookie is gone, right? No 24 hours, no 89 days - just gone.
Interesting question, I would also like to know what happens here. I have never personally used one click ordering either so I don't know how it would go.
If mom and dad are using the same Amazon account, this is correct. Also, if the dad went to Oli's site to click through and purchase the said fishing pole and everything else that was in the shopping cart then Oli would get the commission. If he doesn't purchase everything in the shopping cart and only the fishing pole, Oli would get the commission on the pole and the session would be ended.
"However, this 24-hour window closes once the customer submits his order or reenters Amazon.com through another Associate's link. Once the window is closed, you will not earn referral fees on any subsequent purchases. However, if the customer then returns to Amazon.com through one of your Associates links, this opens a new 24-hour window.
It is of course possible that a customer may arrive at Amazon.com via your Associates link, add an item to his Shopping Cart, and then leave Amazon.com without placing an order. As long as the item was added to the customer's Shopping Cart during this 24-hour window, you will still earn a referral fee if the order is placed before the Shopping Cart expires (usually after 90 days). The referral fee will not be credited to your Associates account until the customer has purchased the item, accepted delivery, and remitted full payment to Amazon.com."
Wow, good question Nelle. Just when I thought I had the durn thing figured out...
I'm pretty sure one-click bypasses the shopping cart, but not positive. I've used it before, but not when I had other stuff sitting in the cart. Next time I buy something from Amazon, I will definitely try it out and see what happens.
Nelle, I don't think it bypasses it, just shortens it.
Until this month I'd never had a sale of items that I actually advertised on my hubs - but I'd only had one sale so that doesn't say much...
Check out this very funny hub by surfidreamer about well... a customer who bought crap on amazon!
I think it's the clickthrough and not the putting of the item in the shopping cart that starts the 89 days.
There's also the scenario where a month later, the customer uses another affiliate's link and puts more items in the cart. Does it override/cancel the items placed in the cart during your clickthrough session? I don't think so, or they'd have specified that in the same way they specified that your affiliate session ends if the customer clicks another affiliate's link within 24 hours.
I'd imagine that whatever happens, you get paid for the items that were put in the cart within your session if it fits the criteria (bought before 89 days, via a 1-click purchase, or via instant download.)
And incidentally, I don't think we get paid for items already pre-existing in the cart before the clickthrough.
Now I'm confused.
The scenario Nelle describes:
"A mother puts stuff with my cookie in the shopping cart (to start the 89 days). The dad comes along and buys a fishing pole with one-click. My tracking cookie is gone, right? No 24 hours, no 89 days - just gone."
Nelle, do you mean the dad comes along within the 24 hour session?
Or after the 24 hour session?
If it's within the 24 hour session, his purchase ended the session, and you get paid for that purchase, plus anything put in the shopping cart under your code earlier if it's bought within 89 days. (At least, I can't see why not...?)
If it's after the 24 hour session, it doesn't alter the items the wife put in the shopping cart during your session. Those would still get credited to you if bought.
Your tracking cookie ends with the order, because it ends the session, but the stuff put in your cart during the session remains credited to you.
As I read the text, if an item was put in the cart during your session (which would end at 24 hours, or when he places an order, or when he uses another affiliate's link), then you get paid for it if it's bought within 89 days. If it gets put in after the session is over, you don't.
And I think if it was put in the cart before your session began, you don't, either, because of the part of the text that says "during a single session", and because I once accidentally placed an order for several items with my code and reported it, but not in time to prevent their appearing in my orders reports the next day, MINUS the items that had been in my shopping cart already when I started shopping that day but that were included with the order.
But the point is, whether it's 1-click or not shouldn't matter.
I think I'm missing something here. What am I not seeing?
P.S. I've submitted 1-click orders before and accepted 1-click as a Marketplace/Auction seller. Yes, you bypass the shopping cart. It doesn't boot items from the shopping cart, though.
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