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Deleted Hub still shows up on "my account" page...Why?

  1. Sally's Trove profile image98
    Sally's Troveposted 6 years ago

    I deleted a published Hub about three weeks ago, and it's still showing up on the "my account" page.

    It still has a HubScore. Is its HubScore factored into the average HubScore count?

    When will it go away?

  2. 0
    Website Examinerposted 6 years ago
  3. camlo profile image83
    camloposted 6 years ago

    Hi Sheri!
    I think something must have gone wrong. I deleted an unpublished Hub two days ago, and it has completely vanished from my account page.
    I think I read somewhere that this should happen (whether the Hub is published or not) within about twenty four hours. Perhaps you ought to contact the HP Staff.

  4. Sally's Trove profile image98
    Sally's Troveposted 6 years ago

    TY Camlo and WE. I usually post a simple tech issue in the forums, because so many Hubbers have had experiences I have not. But an email to the team is on its way.

  5. bojanglesk8 profile image60
    bojanglesk8posted 6 years ago

    It may take some more time for it to "completely fade away".

    1. 0
      Website Examinerposted 6 years ago in reply to this

      No, it shouldn't take more than 24 hours. It's either there or it's gone - they don't fade.

 
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