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Can't Publish a Hub and have to keep signing in! Help!

  1. Nell Rose profile image90
    Nell Roseposted 6 years ago

    I had this trouble last night, I was trying to download photos, I know they are having trouble with it so that's fine, but when I went to Save the hub it kept saying I wasn't signed in! and I also can't click on Amazon caps either as they won't do anything, so any ideas please? thanks.

  2. Lily Rose profile image84
    Lily Roseposted 6 years ago

    If you're usuing Internet Explorere and have Firefox, try switching to FF - that's what I had to do and it worked fine with FF.  Very frustrating, but at least a fix for now...

    1. Nell Rose profile image90
      Nell Roseposted 6 years ago in reply to this

      Hi, Lily, thanks for the response, is it happening all over then? or is it just us? I wonder.

  3. Nell Rose profile image90
    Nell Roseposted 6 years ago

    Hi, again, Just to say that the reason I am having trouble is through the photo capsule, the second I try and download a picture, it kicks me out of hubpages and won't let me do anything with the other capsules, so just to let you know, be careful, Okay?

  4. Lily Rose profile image84
    Lily Roseposted 6 years ago

    Yeah, it's been doing that since they rolled out the new photo capsule.  There was another forum thread on it and Fawntia said that they thought they figured out the bug with IE, but many people were still having issues and the HP staff were unable to duplicate the problem so they're stumped.

    If you don't have Firefox, it's a very quick and easy download and you should be able to upload your picture and publish you hub - it worked for me.

    1. Nell Rose profile image90
      Nell Roseposted 6 years ago in reply to this

      Hi, Lily, I had more or less finished it, there was only one photo I wanted to add so I will wait until they have sorted it out, thanks for the info, if it happens again I will try your suggestion, thanks

  5. profile image0
    Nelle Hoxieposted 6 years ago

    Yep, once I fiddle with the photo capsule IE doesn't work and i can't save a hub. They can't replicate it at HP. For some reason IE works just fine there.

    I had my computer guy come check out all of my computers to see if he could find a reason. And it all looked good here to him. Said that HP has something installed on their computer probably that I don't have on mine. But who does what.

    So I just didn't want to waste too much more time on it. FF has been working fine for me.

    1. Nell Rose profile image90
      Nell Roseposted 6 years ago in reply to this

      Thanks Nellie, I will do that then, cheers

    2. Lily Rose profile image84
      Lily Roseposted 6 years ago in reply to this

      Hi Nelle!

      I am very resistant to change, but am really starting to despise IE and everything Microsoft!  I'd love to change my email to gmail and start using FF all the time, but I just don't want to take the time to do it!  Maybe I'm not so much resistant as I am lazy??  smile

  6. profile image0
    Nelle Hoxieposted 6 years ago

    Hi Lilly,

    Honestly the reason computer guy changes anything is that I'm paranoid about throwing other things out of whack - especially in the fourth quarter. I'm ony using FF to upload photos and then going right back to IE.

    Nothing gets done differently until January 5, 2011 - this is not the time to be experimenting. I just find it a bit scary, that I work with 27 other platforms and IE is working fine there. And that HP can't replicate it.

    It's probably something very basic. But I'm so scared that fiddling with throw other things off. I just downloaded FF to one computer, so the other computers should be fine. My computers aren't linked so if one goes bad, I don't take the others down.

  7. Nell Rose profile image90
    Nell Roseposted 6 years ago

    Hi, So if I use FF will that mess me up for everything else? and if I can't for some reason will that mean that I can't download any more photos?

  8. profile image0
    Nelle Hoxieposted 6 years ago

    It's hard to say what will happen with someone else's system. But if it does cause a problem just uninstall it. I'm a full-time affiliate marketer and I make almost 50% of my annual income during the 4th quarter so I'm particularly paranoid.

    But until HP figures this out, I do think you'll need FF or chrome to get pictures uploaded.

 
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